JivoChat Live Chat & Chatbot

Name: JivoChat Live Chat & Chatbot
Brand: JivoChat
Rating: 4.5 (106 reviews)

Free plan available. 14-day free trial.

Rating (4.5)

Reviews

106

Developer

JivoChat

View demo store

Jivo Live Chat & Business Messenger for Shopify

JivoChat Real-time Visitor Monitoring for Shopify

About this app

Launched

August 17, 2017

Languages

English, Russian, Belarusian, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Czech, Dutch, Danish, German, Greek, Finnish, French, Indonesian, Italian, Japanese, Kazakh, Norwegian, Polish, Romanian, Swedish, Spanish, and Ukrainian

Unify your customer care in one omnichannel app and increase your sales by converting your visitors.

Bring all your communication into one app: Chat Widget on your store, Instagram, WhatsApp, Facebook, Email, Phone, Apple Business, Telegram, and many more with the support of a Chatbot if you wish. Work as a team and conclude your sales offers and support tickets with our internal CRM. Our charming, user-friendly, and responsive design, is easy to use and works perfectly on any device. Our conversion-boosting features will ensure you won't miss opportunities anymore, let's boost your sales!

All major messaging platforms are integrated into Jivo with the boost of chatbot
Offer calls from your website (even video calls) with your phone number
Send smart auto-messages to your visitors upon conditions to convert them
Use internal CRM to follow up with offers, requests and build your customer base
Chat routing, departments, phrases, transfers, reminders and many more...

Pricing

14-day free trial

Free forever

Free

Lifetime free 5 users
Unlimited live chats and websites
Live chat support in 20 languages
Desktop, Mobile and Browser apps
24/7 support

Pro

$29/month

or $228/year and save 34%

Basic Plan + Many Features!
Smart Triggers
Detailed visitor info
Canned responses
Chat and file transferring
Live visitor monitoring
Chatbot

Free forever

Free

Lifetime free 5 users
Unlimited live chats and websites
Live chat support in 20 languages
Desktop, Mobile and Browser apps
24/7 support

Pro

$29/month

or $228/year and save 34%

Basic Plan + Many Features!
Smart Triggers
Detailed visitor info
Canned responses
Chat and file transferring
Live visitor monitoring
Chatbot

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

106 reviews

Overall rating

4.5

Counts per rating level

87% of ratings are 5 stars
92
6% of ratings are 4 stars
6
1% of ratings are 3 stars
1
1% of ratings are 2 stars
1
6% of ratings are 1 stars
6

January 3, 2023

Adorei aplicativo, utilizo em todas plataformas de serviço que ja prestei, dese Cartx e Shopify. porém o valor aqui na shopify tem um custo muito alto.

Conforto Saude

Brazil

Time spent using app: 2 months

JivoChat replied January 4, 2023

Olá! Muito obrigada pela review e lealdade! Muito bacana saber que temos parceiros multiplataformas! São clientes como você que nos dão força para continuar investindo em excelência e suporte. :)
O investimento pode a princípio parecer alto aqui na plataforma mas buscamos retribuir com suporte e atendimento exemplares, assim como atualizações constantes para melhor atendê-lo!

Conte sempre conosco e que o Poder do JivoChat esteja sempre com você!

September 6, 2022

An O.K. app, but tricky. Beware it´s very difficult to remove, once you request to cancel your account, they are supposed to send you a code to your email which of course, never arrives, so they won´t let you cancel your account that easy. even deactived, the app still runs on my website. It´s a pain in the neck. I should have never installed this app!

CoolDogs México

Mexico

Time spent using app: 12 days

JivoChat replied September 7, 2022

We are sincerely sorry for your experience. We see that you have uninstalled Jivo widget from your website already. To uninstall Jivo from your website, you do not need to cancel your account. Via, Shopify Apps you can uninstall Jivo, thus widget will disappear. Anyways, we will review our account cancellation process as well to figure out what went wrong. We are sorry to see you go, but we are always at your help and ready to solve your problems. Please expect a mail/call from our side. Regards.

July 25, 2022

I think it's one of the best. Easy to learn and integrates very well. It's been a short time since I started using it, but for now there's no problem and I'm glad

FurnToLive

United States

Time spent using app: 16 days

JivoChat replied July 29, 2022

Thank you for your review. We are doing our best to bring you the best features while keeping things simple. Let us know if you need any help, we are at your service 24/7!

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