Grow conversion rate by 20%
Engage with every visitor on your website and get more sales and leads from the traffic you already have. Enjoy the "Jivo Curve"!
One app instead of many
Live chat, email, Facebook, callback, telephony : now you can finally have all your communications with clients in one single app.
Easy to setup and easy to use
We keep things simple for you and your team. 3 minutes to install and you are all set. Desktop, mobile or web - Jivo has it all covered.
About JivoChat Live Chat
Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it’s likely you’ve spent money, time and effort to bring them to your website.
This is how JivoChat can help:
JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business. Tell about your current discounts or offer some help.
According to research by the American Marketing Association, visitors who engage with your business using live chat are 3x more likely to buy.
Add JivoChat to your website and watch your conversion rate grow. It's that simple!
Here’s why 200 000+ businesses and marketers choose JivoChat:
Fair pricing: A forever free basic plan or a powerful Pro version starting from only 13$ per month.
Built-in CRM: Add statuses and reminders to every conversation. Follow up and convert your leads into actual sales.
Omnichannel: Contact clients through live website chat, phone, email, Facebook or Apple Business Chat.
Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them
Typing Insight: See the messages that visitors are typing even before they hit “send.”
Multiplatform: Desktop, Mobile or Web version - choose the Jivo app that suits your needs
Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.
Quick Phrases & Canned Responses: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.
Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.
Easy to install: The whole process takes no more than 3 minutes. Just copy and paste the code.
Take charge of what’s happening on your website. Install JivoChat, start talking to your visitors and converting them into leads and paying customers.
- Google Analytics,
- Facebook Messenger,
- Mobile SDK,
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
Free Basic Plan
Best live chat app for Shopify
Lifetime free 5 users
Unlimited live chats and websites
Live chat support in 20 languages
Desktop, Mobile and Browser apps
24/7 customer support
or $13/month billed at $156 once per year
Stand out with amazing customer service
Basic Plan + Many Features!
Proactive live chats
Detailed visitor info
Live chat and file transfer
Live visitor monitoring
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
It a really good app for the cost the free version has a lot of stuff and will soon be upgrading to the paid one. I can now talk to customers live on the site and help them if they had any concerns. Divya really helped me out when it came to setting it up on my website and customization.
awful experience, the app is not working and the support is not answering REPEATED requests. Don't waste your time on it!
Hello! Thank you for finding the time to give us honest feedback. I am really sorry that you had issues with our app and that our support was not able to help. Please let me know if there is something we could still do to fix the situation. Drop me a message at email@example.com and I promise, that solving your problem will become my top priority.
Tried different chat apps on shopify, some didn't load, some were buggy. Jivo chat was like an allrounder. It has almost all the features i needed for both the mobile and the desktop versions. Luckily I found Divya from Jivo, she helped me ease into its features. Would recommend people to try it