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JivoChat Live Chat & Chatbot

by JivoChat

Live Chat, WhatsApp, Instagram, Facebook, Email, and Chatbots

105 reviews
Free plan available. 14-day free trial.
View demo store

Key values section

Grow conversion rate by 20%

Engage with every visitor on your website and get more sales and leads from the traffic you already have. Enjoy the "Jivo Curve"!

One app instead of many

Live chat, email, Facebook, callback, telephony : now you can finally have all your communications with clients in one single app.

Easy to setup and easy to use

We keep things simple for you and your team. 3 minutes to install and you are all set. Desktop, mobile or web - Jivo has it all covered.

Featured images gallery

  • Jivo Live Chat & Business Messenger for Shopify
  • JivoChat Application for Shopify
  • JivoChat Mobile for Shopify
  • JivoChat Callbacks for Shopify
  • Jivo Live Chat & Business Messenger for shopify
  • JivoChat Real-time Visitor Monitoring for Shopify
  • JivoChat Mobile Widget for Shopify
  • JivoChat Callbacks for Shopify
  • Jivo Live Chat & Business Messenger for Shopify
  • JivoChat Application for Shopify
  • JivoChat Mobile for Shopify
  • JivoChat Callbacks for Shopify
  • Jivo Live Chat & Business Messenger for shopify
  • JivoChat Real-time Visitor Monitoring for Shopify
  • JivoChat Mobile Widget for Shopify
  • JivoChat Callbacks for Shopify

App details

JivoChat Live Chat & Chatbot

JivoChat Live Chat & Chatbot

Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it’s likely you’ve spent money, time and effort to bring them to your website.

Jivo is an omnichannel business messenger that is tailored for e-commerce websites.

This is how JivoChat can help:

JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business with prechat buttons. Tell about your current discounts or offer some help.

According to research by the American Marketing Association, visitors who engage with your business using live chat are 3x more likely to buy. 

Add JivoChat to your website and watch your conversion rate grow. It's that simple!

Here’s why 270 000+ businesses and marketers choose JivoChat:

  • Fair pricing: A forever free basic plan or a powerful Pro version.

  • Built-in CRM: Add statuses, tags and reminders to every conversation. Follow up by creating deals and moving them through the pipeline to close more sales.

  • Contact clients through 11 different channels: Live chat, phone, email, Instagram, WhatsApp, Facebook, Apple Business Chat and others.

  • Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them

  • Typing Insight: See the messages that visitors are typing even before they hit “send.”

  • Multiplatform: Desktop, Mobile or Web version - choose the Jivo app that suits your needs

  • Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.

  • Quick Phrases: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.

  • Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.

  • Easy to install: The whole process takes no more than 3 minutes.

Take charge of what’s happening on your website. Install JivoChat, start talking to your visitors and converting them into leads and paying customers. d

Launch date

August 17, 2017

Integrates with

  • Google Analytics
  • Facebook Messenger
  • CRM
  • Instagram Direct
  • WhatsApp Business
  • Zapier
JivoChat Live Chat & Chatbot

JivoChat Live Chat & Chatbot

Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it’s likely you’ve spent money, time and effort to bring them to your website.

Jivo is an omnichannel business messenger that is tailored for e-commerce websites.

This is how JivoChat can help:

JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business with prechat buttons. Tell about your current discounts or offer some help.

According to research by the American Marketing Association, visitors who engage with your business using live chat are 3x more likely to buy. 

Add JivoChat to your website and watch your conversion rate grow. It's that simple!

Here’s why 270 000+ businesses and marketers choose JivoChat:

  • Fair pricing: A forever free basic plan or a powerful Pro version.

  • Built-in CRM: Add statuses, tags and reminders to every conversation. Follow up by creating deals and moving them through the pipeline to close more sales.

  • Contact clients through 11 different channels: Live chat, phone, email, Instagram, WhatsApp, Facebook, Apple Business Chat and others.

  • Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them

  • Typing Insight: See the messages that visitors are typing even before they hit “send.”

  • Multiplatform: Desktop, Mobile or Web version - choose the Jivo app that suits your needs

  • Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.

  • Quick Phrases: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.

  • Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.

  • Easy to install: The whole process takes no more than 3 minutes.

Take charge of what’s happening on your website. Install JivoChat, start talking to your visitors and converting them into leads and paying customers. d

Launch date

August 17, 2017

Integrates with

  • Google Analytics
  • Facebook Messenger
  • CRM
  • Instagram Direct
  • WhatsApp Business
  • Zapier

Pricing 14-day free trial

See all pricing options

Free forever

Free

  • Lifetime free 5 users
  • Unlimited live chats and websites
  • Live chat support in 20 languages
  • Desktop, Mobile and Browser apps
  • 24/7 support

Pro

$29/month

or $19/month billed at $228 once per year

  • Basic Plan + Many Features!
  • Smart Triggers
  • Detailed visitor info
  • Canned responses
  • Chat and file transferring
  • Live visitor monitoring
  • Chatbot

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 87% of ratings are 5 stars
    91
  • 6% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 6% of ratings are 1 stars
    6
View all 105 reviews

List of reviews

Filter and sort reviews

  • 3 of 5 stars
    September 6, 2022

    CoolDogs México

    Location Mexico
    Time spent using app 12 days

    An O.K. app, but tricky. Beware it´s very difficult to remove, once you request to cancel your account, they are supposed to send you a code to your email which of course, never arrives, so they won´t let you cancel your account that easy. even deactived, the app still runs on my website. It´s a pain in the neck. I should have never installed this app!

    Developer reply
    September 7, 2022

    We are sincerely sorry for your experience. We see that you have uninstalled Jivo widget from your website already. To uninstall Jivo from your website, you do not need to cancel your account. Via, Shopify Apps you can uninstall Jivo, thus widget will disappear. Anyways, we will review our account cancellation process as well to figure out what went wrong. We are sorry to see you go, but we are always at your help and ready to solve your problems. Please expect a mail/call from our side. Regards.

  • 5 of 5 stars
    July 25, 2022

    FurnToLive

    Location United States
    Time spent using app 16 days

    I think it's one of the best. Easy to learn and integrates very well. It's been a short time since I started using it, but for now there's no problem and I'm glad

    Developer reply
    July 29, 2022

    Thank you for your review. We are doing our best to bring you the best features while keeping things simple. Let us know if you need any help, we are at your service 24/7!

  • 2 of 5 stars
    March 15, 2022

    Johndog

    Location Ecuador
    Time spent using app About 5 hours

    The app seems very good to me although it lacks several things, I do not understand its operation well and the technical assistance to understand is very bad.

    Developer reply
    March 16, 2022

    Hi,

    Apologies for any inconvenience caused to you. Request you share the issue you are facing at contact@jivochat.com or via live chat at jivochat.com and we will surely solve it as soon as possible.

View all reviews

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