- Install our chat app in just 5 seconds. No sign up process - just click, install, talk and sell!
- Double your website's sales by talking to your visitors in real time, anytime, anywhere (Android, iOS, Mac or Windows)
- See every everyone who is visiting your website and proactively contact them on Live Chat
Jivo is much more than just a regular Live Chat, it's the most powerful communication application for online business owners. You can connect your Facebook page, viber and telegram accounts and receive all the incoming messages from these channels into your Jivo app, not only the messages sent from your users on your website.
Besides that, Jivo has a Callback feature! That means that your clients call directly call you from inside the live chat widget on your website, how cool is that? We're doing everything for your online store to blow your visitors minds away.
Live Chat for your eCommerce
Beautiful, easy to use and powerful live chat. Works perfectly for your desktop, tablet and smartphone. You won't lose any sales opportunities ever again, don't waste your website traffic, it's expensive!
Instant calls feature for visitors
Visitors that are visiting your site on mobile or desktop can choose to call you with just one tap/click!
Connect your Facebook Page, Viber and Telegram accounts
Jivo is a single app built to work with your Shopify store, Facebook page, Viber and Telegram – more channels coming soon! Stay in touch with clients even after they leave your site.
Automatic Translator
Speak with foreigners on your site in their native language, Jivo will translate messages in both directions
Visitor Monitoring & Triggers
See a list of all of your customers visiting your site in real-time. Manually initiate a chat with them OR save yourself time by using automatic messages!
Quick Phrases & Canned Responses
Every message that you sent in Jivo before is stored so you can use it again later. You can also create pre-written messages and send them by using hotkeys.
Pointer
Highlight specific items on your website for your visitors and share a link with them showing where exactly what they are looking for is located.
Typing Insight
You can see the messages that visitors type in real-time before they hit send, so you can already prepare your answer, thus doubling response time.
Not Slowing Down Your Site
Jivo scripts are loaded asynchronously so the loading time of your site won't be affected in any case.
For a full list of features, please visit http://www.jivochat.com
Jivo Live Chat: Talk to your visitors in real time reviews
Nice chat, I am a fan omni-channel/multi-channel chats and this does a good job. Although it had good features they aren't quite up to my needs, i.e. Live visitor viewing shows you current page and referral but does not show you a history of the pages they visited or cart contents, The omi-channel works well but does not include SMS. Customer support is available via their own chat on their site, Quick to respond during business hours They do not seem interested in feature requests, When I asked about viewing live visitor history (non-chat) I was told to use Google analytics, When I asked if they had any plans to add SMS I was told, "No! SMS is for Old Timers" Really? All of our order information is sent via SMS as well as shipping and tracking updates, Customer reply to those all the time for help as well as contacting customer support daily via SMS, We also have customers place orders and make appointments via SMS daily. When we used other omni-channel chats that allowed visitors to transfer their web chat. 90% transferred to SMS, SMS might be for Old Timers but it is still widely used and not to be ignored.
