JivoChat Business Messenger

JivoChat Business Messenger

by JivoChat

Finally! Live Chats, Facebook, calls & emails, all in one app

4.9 of 5 stars(72 reviews)

90 days of PRO

This month promo: 90 days of free PRO Live Chat License! (applied after registration)

Everything in One Place

Your messages and live chat history can be found in one inbox so there’s no need to sign up for multiple communication tools.

Sales Booster

You can double your sales by increasing website conversion rates and providing better customer chat service and live support experiences.


About JivoChat Business Messenger

Unlike other live chat apps on the Shopify Market, Jivo is omnichannel.

Well, what does that mean?

It means live chats on your website, chat support to clients on Facebook, messages to your company’s email address, and calls to a phone number in any country – all go to one convenient JivoChat app.

Social Proof:

Every month, Jivo empowers 240k websites and 40k Facebook pages around the world to engage in over 12 million chats.

How does it work? The 4 Platform Connection:

1.Live Chat: Talk with new and live visitors to your site with a proactive in-app support chat.

2.Facebook: Continue your conversation on your customers’ favorite social media outlet: Facebook.

3.Business Phone: Get a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you from the live chat widget that you can close more deals.

4.Email: Redirect emails from your company’s address (like info@yourcompany.com) to the Jivo Inbox – your team will reply faster and no message will ever be missed.

What makes JivoChat different?

*Omnichannel: Send and receive client communications through live website chat widget, phone, email, and Facebook.

*Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.

*Folks really love our mobile app: JivoChat mobile is rated 4.6 on the AppStore, higher than most other live chat apps!

*Multi-agent live chats: Transfer and invite colleagues to participate in open support chats with customers.

What We Do Better:

*Access Facebook: Chat on Facebook easily without needing to log in or open a new tab.

*Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate chats with them upon conditions you’ve set.

*Automatic Translator: Forget the language barriers, Jivo will translate your live chat in both directions instantly and fluently.

*Quick Phrases & Canned Responses: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.

*Pointer: Highlight specific items on your website for your visitors.

*Typing Insight: See the messages that visitors type in real-time before they hit “send.”

*CRM Integrations, API, Webhooks and Mobile SDK: Connect each tool to our platform and build an amazing support system.

JivoChat Questionnaire: Get a $10 Amazon Gift Card!

https://goo.gl/forms/feFXqfEkpfuAkDyo1

Integrates with

  • Google Analytics,
  • Facebook Messenger,
  • Webhook,
  • Mobile SDK,
  • CRM,
  • VoIP

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Free Basic Plan

Free

  • Lifetime free 5 users

  • Unlimited live chats and websites

  • Live chat support in 20 languages

  • Desktop, Mobile and Browser apps

  • 24/7 customer support

Professional Plan

$15/month

or $10/month billed at $120 once per year

  • Basic Plan + Numerous Features!

  • Proactive live chats

  • Detailed visitor info

  • Canned responses

  • Live chat and file transfer

  • Live visitor monitoring

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 72 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    3% of ratings are 1 stars
    (2)

Most recent reviews

YourStarPet

JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 stars.

Easyfitters

I have been using jivo chat from an year, and i had an amazing experience with it. specially i like their option which allow us to read what user is typing. its great.

Impulse

Jivo Chat is working very well for our company. The best chat app we tried. I highly recommend it. Customers are also happy!