JivoChat: Live Chat & WhatsApp

JivoChat: Live Chat & WhatsApp

Free plan available. 14-day free trial.
Rating (4.7)
Reviews
Developer

About this app

Launched

August 17, 2017

Languages

English, Russian, Portuguese (Brazil), Spanish, and Turkish

Categories

Chat

Works with

zapier, whatsapp, mailchimp, google analytics, instagram

Receive messages in your inbox, manage them in CRM and re-engage them with the Marketing solution.

Bring all your communication together in one app. Receive all messages from WhatsApp, Instagram, Facebook, Live Chat in one unique inbox, manage them through the built-in CRM and send marketing messages and notifications to your current and potential customers. Add new customers to the CRM at any time to start an active interaction, leave reminders and create new deals on the sales funnel. Inbox, CRM and Marketing are in Jivo!

Bring all your communication together in one app. Receive all messages from WhatsApp, Instagram, Facebook, Live Chat in one unique inbox, manage them through the built-in CRM and send marketing messages and notifications to your current and potential customers. Add new customers to the CRM at any time to start an active interaction, leave reminders and create new deals on the sales funnel. Inbox, CRM and Marketing are in Jivo! more
  • All major messaging platforms are integrated into Jivo plus marketing tools
  • Offer calls from your website (even video calls) with your phone number
  • Send Popup + WhatsAp campaigns to your potential customers to convert them
  • Use internal CRM to follow up with offers, requests and build your customer base
  • Chat routing, departments, voice message, transfers, reminders and many more...

Pricing

14-day free trial

Free forever

Free

  • Lifetime free 5 users
  • Unlimited live chats and websites
  • Live chat support in 20 languages
  • Desktop, Mobile and Browser apps
  • 24/7 support

Pro

$29/month

or $228/year and save 34%

  • Basic Plan + Many Features!
  • Smart Triggers
  • Detailed visitor info
  • Canned responses
  • Chat and file transferring
  • Live visitor monitoring
  • Chatbot

Free forever

Free

  • Lifetime free 5 users
  • Unlimited live chats and websites
  • Live chat support in 20 languages
  • Desktop, Mobile and Browser apps
  • 24/7 support

Pro

$29/month

or $228/year and save 34%

  • Basic Plan + Many Features!
  • Smart Triggers
  • Detailed visitor info
  • Canned responses
  • Chat and file transferring
  • Live visitor monitoring
  • Chatbot

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

108 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its multi-language support and seamless integration with platforms like Facebook, Viber, and Telegram. They value features such as live visitor monitoring, proactive chat invitations, and customizable chat windows. The omni-channel support and mobile version are also highly commended. Merchants report increased sales and customer interaction since using the app. The customer service is generally praised, with merchants noting helpful interactions with the support staff.

November 6, 2023

C'est une application vraiment utile et pratique qui aide au travail d'équipe. Cela économise du temps et des efforts.Tout ce dont nous avons besoin est dans l'application. Nous n'avions pas besoin d'une autre application pour des fonctionnalités supplémentaires. Une application propre, simple et compréhensible.

Modepanier
Côte d’Ivoire
About 17 hours using the app
JivoChat replied November 24, 2023

Nous apprécions votre avis. Merci beaucoup! :)

May 12, 2023

O JivoChat tem todos os recursos necessários para um bom atendimento ao cliente. Além disso, o suporte da empresa é proativo e atencioso.

Comprazz
Brazil
29 days using the app
JivoChat replied November 24, 2023

Ficamos muito felizes que tenha gostado :)

October 2, 2020

I would love to give a shout out to Carlos, I was having a lot of issues getting this attached to my Shopify store. For some reason the plug-in didn't want to work and one of the customer service members even made a whole step by step video for me to install manually, but unfortunately it still did not help. Then when I went back for help I got Carlos (Que the angelic music) He took a look at my settings and it was just a little filter I had selected that was my issue. Everything was right in the world and the app was working perfectly. But then I thought I would do some clean up since I some how made multiple channels. I couldn't get it to work again. I reached out and got Carlos again!! He got me back up and running. I really love this add on to my Shopify store. Would highly recommend!! My favorite feature is that I can see when I have visitors in my store and what they are looking at so I can be proactive and reach out to my customer while on the site.

N.B.Oler
United States
About 2 years using the app
JivoChat replied November 7, 2022

Thank you so much for your review.
If you need any support, please do not hesitate in contacting our Customer Success's Team. We are here for you!

May the Jivo Be With You!

About this app

Launched

August 17, 2017

Languages

English, Russian, Portuguese (Brazil), Spanish, and Turkish

Categories

Chat

Works with

zapier, whatsapp, mailchimp, google analytics, instagram

Built by JivoChat

About JivoChat

4.7 average rating

6 years building apps for the Shopify App Store

R. Neves Armond, n. 140, Vitoria, ES, 29052-280, BR

Support

Send a message

+1 (408) 498-7855

contact@jivochat.com

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