JivoChat: Live Chat & WhatsApp

JivoChat: Live Chat & WhatsApp

Pricing
Free plan available. Free trial available.
Rating
4.6 (109)
Developer
JivoChat

Receive messages in your inbox, manage them in CRM and re-engage them with the Marketing solution.

Bring all your communication together in one app. Receive all messages from WhatsApp, Instagram, Facebook, Live Chat in one unique inbox, manage them through the built-in CRM and send marketing messages and notifications to your current and potential customers. Add new customers to the CRM at any time to start an active interaction, leave reminders and create new deals on the sales funnel. Inbox, CRM and Marketing are in Jivo!

Bring all your communication together in one app. Receive all messages from WhatsApp, Instagram, Facebook, Live Chat in one unique inbox, manage them through the built-in CRM and send marketing messages and notifications to your current and potential customers. Add new customers to the CRM at any time to start an active interaction, leave reminders and create new deals on the sales funnel. Inbox, CRM and Marketing are in Jivo! more
  • All major messaging platforms are integrated into Jivo plus marketing tools
  • Offer calls from your website (even video calls) with your phone number
  • Send Popup + WhatsAp campaigns to your potential customers to convert them
  • Use internal CRM to follow up with offers, requests and build your customer base
  • Chat routing, departments, voice message, transfers, reminders and many more...

Launched

August 17, 2017

Languages

English, Russian, Portuguese (Brazil), Spanish, and Turkish

Categories

Works with

zapier, whatsapp, mailchimp, google analytics, instagram

Pricing

Free forever

Free

  • Lifetime free 5 users
  • Unlimited live chats and websites
  • Live chat support in 20 languages
  • Desktop, Mobile and Browser apps
  • 24/7 support

Pro

$29 / month

or $228/year and save 34%

  • Basic Plan + Many Features!
  • Smart Triggers
  • Detailed visitor info
  • Canned responses
  • Chat and file transferring
  • Live visitor monitoring
  • Chatbot

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (109)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app easy to install and user-friendly, offering features like live visitor tracking, multi-channel functionality, and device switching. They appreciate the proactive chat feature, customization options, and reliable performance. The customer support is praised for its responsiveness. The app is also recognized for its mobile functionality and affordability, providing more pro version features at a lower cost than other live chat clients. It integrates well with various channels and has reportedly increased sales and customer engagement for many merchants.

April 17, 2024

El Chat es bueno, pero no tiene ninguna integración con Shopify, ni clientes, pedidos, etc. Por el resto es buena app.

Ojalá pudieran sincronizar información que serviría para hacer seguimiento fácilmente.

Pamo
Colombia
14 days using the app
JivoChat replied April 19, 2024

Estimado, es un gusto saludarle desde JivoChat.
Queremos agradecerle por su comentario y por las 3 estrellas.
Estamos trabajando siempre para mejorar nuestras integraciones y shopify es una de las más importantes.
Muy pronto tendremos noticias sobre ello así que mantengase atento a nuestras actualizaciones.

November 6, 2023

C'est une application vraiment utile et pratique qui aide au travail d'équipe. Cela économise du temps et des efforts.Tout ce dont nous avons besoin est dans l'application. Nous n'avions pas besoin d'une autre application pour des fonctionnalités supplémentaires. Une application propre, simple et compréhensible.

Modepanier
Côte d’Ivoire
About 17 hours using the app
JivoChat replied November 24, 2023

Nous apprécions votre avis. Merci beaucoup! :)

February 20, 2019

Been using this for almost a year. Works well and we like being able to answer customer questions on the spot. Feel like it adds to the legitimacy of the site as well.

Be Green Bath and Body
United States
About 3 years using the app
JivoChat replied April 12, 2019

Thank you for your feedback.

Support

JivoChat can answer any questions you have about JivoChat: Live Chat & WhatsApp.

Developer

JivoChat

R. Neves Armond, n. 140, Vitoria, ES, 29052-280, BR

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