Jotform AI Chatbot & Live Chat

Pricing: Free plan available
Rating: 0.0 (0 Reviews)
Developer: Jotform

AI chatbot & 24-7 live chat to improve customer service efficiency and conversion

Provide 24-7 customer support with AI-powered chatbots, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically to your store's data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

AI chatbots provide real-time, personalized assistance on products and policies.
Shopify integration keeps product and order details updated — no coding needed.
Smart automation handles inquiries, guides purchases, and recommends products.
Omnichannel support manages chat, web, and phone with human-like AI responses.
Custom workflows integrate with Google Calendar, Slack, and more for efficiency.

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Pricing

Starter

Free

5 Chatbots
100 monthly conversations
10,000 monthly sessions
30 minutes phone calls
250 monthly SMS
1M characters of knowledge base

Bronze

$39 / month

or $408/year and save 13%

25 Chatbots
1,000 monthly conversations
100,000 monthly sessions
50 minutes phone calls
300 monthly SMS
2M characters of knowledge base

Silver

$49 / month

or $468/year and save 20%

50 Chatbots
2,500 monthly conversations
1,000,000 monthly sessions
100 minutes phone call
500 monthly SMS
5M characters of knowledge base

Gold

$129 / month

or $1,188/year and save 23%

100 Chatbots
10,000 monthly conversations
2,000,000 monthly sessions
300 minutes phone call
750 monthly SMS
10M characters of knowledge base

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by Jotform.

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Resources

Developer

Jotform

California, CA, US

Launched

April 16, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address