Jotform AI Chatbot & Live Chat
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (10)
- Developer
- Jotform Inc.
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AI chatbot & live chat to improve customer service efficiency and conversion
Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.
- AI chatbots provide real-time, personalized assistance on products and policies.
- Shopify integration keeps product and order details updated — no coding needed.
- Smart automation handles inquiries, guides purchases, and recommends products.
- Provide customer support over chat and voice calls with human-like AI responses.
- Custom workflows integrate with Google Calendar, Slack, and more for efficiency.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Turkish, German, and French
Works with
- Messenger
- Google Drive
- Slack
- OneDrive
Categories
Real-time messaging
Automated responses
Customization
Channels
Workflow automation
Pricing
Starter
Free
- 5 Chatbots
- 100 monthly conversations
- 10,000 monthly sessions
- 50 minutes phone calls
- 250 monthly SMS
- 10M characters of knowledge base
Bronze
$39 / month
or $408/year and save 13%
- 25 Chatbots
- 1,000 monthly conversations
- 100,000 monthly sessions
- 100 minutes phone calls
- 300 monthly SMS
- 20M characters of knowledge base
Silver
$49 / month
or $468/year and save 20%
- 50 Chatbots
- 2,500 monthly conversations
- 1,000,000 monthly sessions
- 200 minutes phone call
- 500 monthly SMS
- 50M characters of knowledge base
Gold
$129 / month
or $1,188/year and save 23%
- 100 Chatbots
- 10,000 monthly conversations
- 2,000,000 monthly sessions
- 300 minutes phone call
- 750 monthly SMS
- 100M characters of knowledge base
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (10)
I love Jotform, so far so good!! I have lots of content on my website and visitors ask questions and it provides smart comprehensive answers leaving them happy and saying "thank you"! It also does a great job answering all queries related to customer orders on my Shopify store and that leaves me with more time to do other stuff! Essential tool for any online business.
Hi GoutandYou.com,
Thanks for your wonderful review. We're happy to hear that our app has become an essential tool for your Shopify store and is helping you manage customer queries smoothly.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Brilliant app and top-notch support, couldn’t be happier
Can’t fault the Jotform App or the team behind it - absolutely spot on. It was incredibly easy to integrate with Shopify, and everything worked seamlessly right from the start.
Training the AI bot is refreshingly straightforward. No faffing about with complicated flows or hours of setup like some others, it just works. The interface is clean, intuitive, and genuinely user-friendly. A proper plug-and-play solution for anyone looking to add AI to their store.
A full 5-star experience, great app, great people. Highly recommended.
Hi Plastic Solutions (Aldridge) Ltd,
Thanks for your thoughtful review. We appreciate you sharing your experience on how easy it was to set up your AI chatbot and add it to your Shopify store. Your 5-star rating and recommendation mean a great deal to us.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Really easy to set up, easy to train and very helpful to our customers. Definitely 5 Stars!
Hi Die Stadtgärtner,
Thanks for your 5-star review. We’re thrilled to hear that you find our Shopify AI Agent easy to set up and helpful for your customers. Your feedback means a lot to us.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
It was a great experience. I enjoyed every bit of it. It is user-friendly and very flexible. I love the fact that I am able to customize and train my AI chatbot to my taste.
Hi My Store,
Thanks for sharing your experience. We're glad to hear you're enjoying our app and that you're able to customize your AI chatbot to suit your needs.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
The chatbot was very easy to use and customize. It come up with default configuration that help up deploy the chatbot quickly
Hi FARMISTORE,
Thanks for rating our app 5-stars. We're glad to hear the setup was smooth for you and that the default settings helped you get up and running fast.
If you ever need help or if you have any questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Support
App support provided by Jotform Inc..
Get supportData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, Online Store, Shopify admin
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View products
Products, product listings, or collections
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View orders
All order details for the last 60 days
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View your Online Store
Online Store pages or theme
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View Shopify admin
Legal policies
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