Jotform AI Chatbot & Live Chat

Jotform AI Chatbot & Live Chat

Pricing
Free plan available
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (3)
Developer
Jotform Inc.

AI chatbot & live chat to improve customer service efficiency and conversion

Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support. more
  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated — no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Provide customer support over chat and voice calls with human-like AI responses.
  • Custom workflows integrate with Google Calendar, Slack, and more for efficiency.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English and Turkish

Works with

  • WhatsApp
  • Messenger
  • Google Drive
  • Slack
  • OneDrive

Pricing

Starter

Free

  • 5 Chatbots
  • 100 monthly conversations
  • 10,000 monthly sessions
  • 50 minutes phone calls
  • 250 monthly SMS
  • 10M characters of knowledge base

Bronze

$39 / month

or $408/year and save 13%

  • 25 Chatbots
  • 1,000 monthly conversations
  • 100,000 monthly sessions
  • 100 minutes phone calls
  • 300 monthly SMS
  • 20M characters of knowledge base

Silver

$49 / month

or $468/year and save 20%

  • 50 Chatbots
  • 2,500 monthly conversations
  • 1,000,000 monthly sessions
  • 200 minutes phone call
  • 500 monthly SMS
  • 50M characters of knowledge base

Gold

$129 / month

or $1,188/year and save 23%

  • 100 Chatbots
  • 10,000 monthly conversations
  • 2,000,000 monthly sessions
  • 300 minutes phone call
  • 750 monthly SMS
  • 100M characters of knowledge base

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 23, 2025

The chatbot was very easy to use and customize. It come up with default configuration that help up deploy the chatbot quickly

FARMISTORE
France
31 minutes using the app
Jotform Inc. replied May 26, 2025

Hi FARMISTORE,
Thanks for rating our app 5-stars. We're glad to hear the setup was smooth for you and that the default settings helped you get up and running fast.
If you ever need help or if you have any questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

May 24, 2025

It was very easy to setup, it is user friendly and is a very responsive AI agent.

The Beautree
United Kingdom
37 minutes using the app
Jotform Inc. replied May 26, 2025

Hi The Beautree,
Thanks a lot for your positive words. We're happy you find our AI Agent app intuitive and that you're enjoying how responsive and user-friendly the AI Agent is. We appreciate you being part of the journey.
Let us know if you have any questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

May 26, 2025

excellent app, great ai chat features

Vibe Home
United Kingdom
16 minutes using the app
Jotform Inc. replied May 27, 2025

Hi Vibe Home,
Thanks for your great feedback. We’re happy to hear you’re enjoying our AI Agents feature.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Support

App support provided by Jotform Inc..

Get support

Developer

Jotform Inc.

San Francisco, CA, US

Launched

April 16, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View store data:

Products, orders, Online Store, Shopify admin

  • View products

    Products, product listings, or collections

  • View orders

    All order details for the last 60 days

  • View your Online Store

    Online Store pages or theme

  • View Shopify admin

    Legal policies

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