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K-Chat: AI Chatbot That Helps Shoppers Find What They're Looking For And Complete Checkout.
Trained on your products, FAQs, and policy pages, your AI chatbot guides visitors through your store answering questions on product details, shipping, returns, and "which size should I get?" so browsers become buyers. When customers dive deeper, leverage the power of AI to handle questions beyond your FAQ. Whether it's "what's 39 UK in EU size?" or technical questions about your products, the chatbot answers so customers can complete their checkout. K-Chat is there 24/7 so you never lose a sale.
- AI customer support with the human touch = less tickets & happier customers
- Smart + Multilingual AI. If it can't answer confidently, it passes to your team
- Trained on your store data. Customisable to match your brand’s unique identity
- Easy and quick setup - Also support from the team if you need it
- Preview and perfect your chatbot before going live (GDPR compliant)
Languages
English
Works with
- fliproom
Categories
Real-time messaging
Automated responses
Customization
Pricing
Free Trial
Free
- 100 Messages
- 1000 Products
- 1000 Web Pages In Your Knowledge Base
- AI Product Search
- AI FAQs & Customer Support
- AI Analytics
- Customise Your Branding
- Basic support
Standard
$59 / month
- 350 Messages per month
- 500 Products
- 500 Web Pages
- Everything in Free Trial
- Email support
Pro Plan
$249 / month
- 1,750 Messages per month
- 3,000 Products
- 5,000 Web Pages
- Everything In Starter
- Call & Email Support
Enterprise
$499 / month
- 4,000 Messages per month
- Unlimited Products
- 5,000 Web Pages
- Everything In Pro
- Dedicated CSM For Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
K-Chat has become an essential tool for us at Steve’s. It helps automate key parts of our customer experience — from size selection to order-related questions — saving us time while keeping interactions personal and engaging. The AI performs incredibly well in multiple languages, and the support team is fast, proactive, and always open to customizing features to fit our needs. A truly powerful solution — highly recommended!
We’re absolutely delighted to read this, thank you for your kind words! We’re thrilled that K-Chat has helped streamline your customer experience, from sizing and order support to serving your global clientele. It’s been a pleasure tailoring the AI chatbot to your brand and supporting your growth!
Highly recommend K-Chat to any Shopify business. The support has been superb which is just what I needed as very wary of AI, but they have made it so easy. Definitely helping reduce the queries we were receiving having K-Chat, and increase sales with specific links straight to our shop items - like a very helpful virtual shopper using exactly the right language and thought that we want for our customers.
Thank you so much for the lovely review! We’re really happy to hear that K-Chat has made things easier for you and your customers. It’s great to know that the AI chatbot is helping guide shoppers and reducing your workload. We’ve loved working with you and your team, thanks again for trusting us!
Great app! Easy to use, great support team, effective way to easily integrate an AI agent to your store! Highly recommend it!
Thank you so much for the fantastic review! We're thrilled K-Chat has been working well for you over these past 5 months. It's always great to hear the support has been helpful too. Really appreciate you taking the time to share this, it means a lot to the team!
Support
App support provided by Kortical.
Resources
Launched
December 22, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, Online Store
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order details, third-party fulfillment
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View store analytics
Analytics
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Edit Online Store
Online Store script tags
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View other data
Reports
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