Kaching Subscriptions App

I had a really great experience getting help with the Katching Subscriptions app. Sebastijan took the time to properly look into every question and request I had, and made sure everything worked exactly as needed.

He was quick to respond, very friendly throughout the whole process, and clearly knew the system inside out. It felt professional but also genuinely helpful — not just standard support answers.

Highly appreciated support. Thanks again, Sebastijan!

Kaching customer support is unmatched! Erikas has helped me multiple times implementing customization to my liking which has significantly increased our AOV and CVR.

Thankyou Erikas!

Cost me approx $3K because 1 setting was not checked. Instead of notifying me which would have prompted me to fix the error or at least flag support it happened then had me playing catch up after the fact. I could not have uninstalled this app fast enough!!!

Dovydas helped me with several issues across Katching Bundles, Cart, and Subscriptions, and the support was honestly excellent. He took the time to explain everything in a way that was really easy to understand and made sure I actually knew what was going on, he was very quick in solving things for me with so much attention to detail.

What I appreciated most was that he really went the extra mile to solve every problem properly. He was patient, thorough, and genuinely committed to getting everything working the way it should. It was not necessary to explain so much in detail, because he understood right away what I wanted.

If you ever get help from Dovydas, you’re in very good hands!! Thanks again for this outstanding support!

Paul fixed an issue I'd been stuck on for a while — removing the quantity selector on a free gift item in the cart drawer. Done in under 10 minutes. Fast, efficient, and sorted out a second issue I'd been running into while he was at it. Exactly what good support looks like.

Full customizability of the widget itself is limited, but the support from Deividas was excellent in resolving this manually (although you should be able to personalise it properly without the support)

I am absolutely blown away by the support from this team! I wanted to create a custom "pulse/glow" animation for my subscription widget to make it stand out, and Paul helped me immediately. He went above and beyond by writing the custom CSS code for me and adding it directly to my theme settings to ensure it worked perfectly with my design.

The result looks amazing and matches my brand colors exactly. Fast, professional, and super helpful. If you need a subscription app with top-tier support, this is the one. Thank you, Paul!

Great app, easy to use. I had a small feature request that was not available. Even though it was not available, I started a chat with support and Domantas created the code ON THE SPOT! Above and beyond customer service. Thank you!

Great app for shopify, helps out so much and I've never had a customer experience that was as good as Kaching. They have top teir customer support reps. Recently, I had a very difficult issue to fix and it seemed like it was impossible to get fixed but my rep named Deividas helped me out a lot and got everything straightened out for me. Helped a lot.

We recently switched to Kaching Subscriptions, and the transition was flawless. Erikas was instrumental in making sure our subscription tiers were set up exactly how we wanted them. The user interface for our customers is very intuitive, and it has definitely helped us build more recurring revenue. Great app and even better support