Kaching Subscriptions App

Kaching Subscriptions App

Reviews (583)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for its ease of use, affordability, and seamless Shopify integration. It's praised for boosting recurring revenue with flexible subscription options and a user-friendly portal. The bundling feature is particularly valued. Merchants highlight its reliability and smooth operation without slowing down stores. Customer support is frequently described as responsive and knowledgeable, often assisting with custom coding and quick problem resolution.

April 22, 2026

Really excellent, straightforward subscription plugin. Very happy with Kaching team and company. Clean code, good user interface. By the way, thank you Dovydas for the modifications to the sticky. Really helped us out! :)

Farm Difference
United States
9 months using the app
April 1, 2026

First of all this App functionality is amazing. Flawless. No problems. Secondly, if there is anything, customer service of Kaching is top notch espically "Dovydas" and his colleague "Domantas". They even worked with me to solve some problems that were supplier related (when product is pushed to the store). Not Kaching problem at all. Still Kaching staff worked me for sometime to solve the issue. Awesome support!

Smoothie Queen
United States
2 months using the app
March 28, 2026

Kaching customer support is unmatched! Erikas has helped me multiple times implementing customization to my liking which has significantly increased our AOV and CVR.

Thankyou Erikas!

FitSupplyLab
United States
2 months using the app
March 17, 2026

Cost me approx $3K because 1 setting was not checked. Instead of notifying me which would have prompted me to fix the error or at least flag support it happened then had me playing catch up after the fact. I could not have uninstalled this app fast enough!!!

Pop Culture Coffee
United States
2 months using the app
Kaching Bundles & Upsells replied March 19, 2026

Hi Ethan, thank you for your feedback - and I'm sorry for the impact this had on your business.

Our system did send email notifications after each failed billing attempt, and our built-in payment recovery automatically retried those charges over the following days based on your configured retry settings. However, it's clear that the severity of the situation wasn't communicated well enough in those alerts for you to act on it in time - and that's on us.

We're working on making these notifications harder to miss, especially when failures happen at scale - so merchants can intervene before recovery windows close.

We would have loved the chance to help resolve this directly. If you're ever open to reconnecting, we're here - just reach out to us at support@kachingappz.com

Erikas | Co-founder of Kaching Appz

April 24, 2026

I m very glad I ve chose this app for our subscription services.Really good and easy to work with. Just today I had an issue with the curency being displayed in pounds instead of USD but I solved it really quick with the help of Dominykas. Thanks a lot, I definetly will recommend Kaching App.

Holior
United States
About 1 month using the app
Edited March 15, 2026

Dovydas helped me with several issues across Katching Bundles, Cart, and Subscriptions, and the support was honestly excellent. He took the time to explain everything in a way that was really easy to understand and made sure I actually knew what was going on, he was very quick in solving things for me with so much attention to detail.

What I appreciated most was that he really went the extra mile to solve every problem properly. He was patient, thorough, and genuinely committed to getting everything working the way it should. It was not necessary to explain so much in detail, because he understood right away what I wanted.

If you ever get help from Dovydas, you’re in very good hands!! Thanks again for this outstanding support!

auren
United States
About 2 months using the app
February 15, 2026

I had a really great experience getting help with the Katching Subscriptions app. Sebastijan took the time to properly look into every question and request I had, and made sure everything worked exactly as needed.

He was quick to respond, very friendly throughout the whole process, and clearly knew the system inside out. It felt professional but also genuinely helpful — not just standard support answers.

Highly appreciated support. Thanks again, Sebastijan!

ClearPatches
United States
5 months using the app
April 13, 2026

Great apps that intergrate together, I'm using bundles and subscriptions! Had some issues setting it up but reached out to support and had a response within 5 minutes, Erikas was super helpful!

LYTES
United Kingdom
25 days using the app
March 12, 2026

Paul fixed an issue I'd been stuck on for a while — removing the quantity selector on a free gift item in the cart drawer. Done in under 10 minutes. Fast, efficient, and sorted out a second issue I'd been running into while he was at it. Exactly what good support looks like.

AMELI
United States
About 1 month using the app
April 8, 2026

Dominykas provided me with the utmost assistance and professionalism when no one else wanted to help! We were dealing with some big issues in our page builder limitations and for 3 days straight he helped me solve and fix the problem all while the support from page builder was not much help. This is a massive relief and we are very grateful for the help!

Xaman
United States
23 days using the app