Kaching Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for its seamless subscription system that enhances customer experience and boosts recurring revenue. It's affordable, easy to set up, and integrates well with Shopify Checkout. The app offers flexible subscription options and a user-friendly portal. Merchants praise its reliability and responsive support team, which provides efficient assistance and custom coding solutions. Many recommend it for its effectiveness and excellent support.
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First of all this App functionality is amazing. Flawless. No problems. Secondly, if there is anything, customer service of Kaching is top notch espically "Dovydas" and his colleague "Domantas". They even worked with me to solve some problems that were supplier related (when product is pushed to the store). Not Kaching problem at all. Still Kaching staff worked me for sometime to solve the issue. Awesome support!
I had a really great experience getting help with the Katching Subscriptions app. Sebastijan took the time to properly look into every question and request I had, and made sure everything worked exactly as needed.
He was quick to respond, very friendly throughout the whole process, and clearly knew the system inside out. It felt professional but also genuinely helpful — not just standard support answers.
Highly appreciated support. Thanks again, Sebastijan!
Kaching customer support is unmatched! Erikas has helped me multiple times implementing customization to my liking which has significantly increased our AOV and CVR.
Thankyou Erikas!
Cost me approx $3K because 1 setting was not checked. Instead of notifying me which would have prompted me to fix the error or at least flag support it happened then had me playing catch up after the fact. I could not have uninstalled this app fast enough!!!
Hi Ethan, thank you for your feedback - and I'm sorry for the impact this had on your business.
Our system did send email notifications after each failed billing attempt, and our built-in payment recovery automatically retried those charges over the following days based on your configured retry settings. However, it's clear that the severity of the situation wasn't communicated well enough in those alerts for you to act on it in time - and that's on us.
We're working on making these notifications harder to miss, especially when failures happen at scale - so merchants can intervene before recovery windows close.
We would have loved the chance to help resolve this directly. If you're ever open to reconnecting, we're here - just reach out to us at support@kachingappz.com
Erikas | Co-founder of Kaching Appz
Dovydas helped me with several issues across Katching Bundles, Cart, and Subscriptions, and the support was honestly excellent. He took the time to explain everything in a way that was really easy to understand and made sure I actually knew what was going on, he was very quick in solving things for me with so much attention to detail.
What I appreciated most was that he really went the extra mile to solve every problem properly. He was patient, thorough, and genuinely committed to getting everything working the way it should. It was not necessary to explain so much in detail, because he understood right away what I wanted.
If you ever get help from Dovydas, you’re in very good hands!! Thanks again for this outstanding support!
Paul fixed an issue I'd been stuck on for a while — removing the quantity selector on a free gift item in the cart drawer. Done in under 10 minutes. Fast, efficient, and sorted out a second issue I'd been running into while he was at it. Exactly what good support looks like.
Great app, easy to use. I had a small feature request that was not available. Even though it was not available, I started a chat with support and Domantas created the code ON THE SPOT! Above and beyond customer service. Thank you!
Full customizability of the widget itself is limited, but the support from Deividas was excellent in resolving this manually (although you should be able to personalise it properly without the support)
I am absolutely blown away by the support from this team! I wanted to create a custom "pulse/glow" animation for my subscription widget to make it stand out, and Paul helped me immediately. He went above and beyond by writing the custom CSS code for me and adding it directly to my theme settings to ensure it worked perfectly with my design.
The result looks amazing and matches my brand colors exactly. Fast, professional, and super helpful. If you need a subscription app with top-tier support, this is the one. Thank you, Paul!
As context, I'm not "techy!" I have been using the Kaching Bundles and Subscriptions, and they make it really user friendly, even for a non-tech person. There are video to access, but let me tell you about Dominykas's Customer Service... it is genuinely THE BEST!!! The chat says someone will contact me within 30 minutes. I don't think I have waited more than 10 minutes before Dominykas is on the chat. I see something that I want to create, and can't figure it out on my own. I send a message with a screenshot of what I want, and no joke, within 15 minutes it is created and on my site! The absolute BEST part, not once have I felt like I should have been able to figure it out on my own. Dominykas says "let me take a look" and in 5 minutes, I get a message "how does that look?" (MIND BLOWN) It's absolutely PERFECT! And so friendly! I can't say enough about how it feels to have the kind of support Dominykas has shown. I'm sure everyone else is great too, but I've been lucky enough to have Dominykas help me. Just AWESOME!!! Thank you SO much!! -Tammy
