Kandid: ChatGPT For E‑commerce
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Kandid AI boosts store conversion through human-like interactions tailored to each shopper's journey
Kandid trains an AI agent on your store’s products, pages, and custom content like PDFs, blogs, and FAQs. The bot can showcase products, assist with order tracking, and automatically answer repetitive queries. Once installed, merchants receive a dashboard to view conversions, analyze user interactions, track active sessions, and update product or provider-related information in real-time. Merchants can also fully customize the chatbot’s appearance to match their brand.
- AI assistant trained on your store data, blogs, FAQs, and custom content
- Instant product recommendations and support for order-related queries
- Conversion tracking and conversation analytics in an easy-to-use dashboard
- Edit bot knowledge, products, or announcements anytime via the dashboard
- Fully customizable chatbot UI to match your brand’s style and tone
Languages
English
Works with
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Pay-as-you-Grow
Free to install
$12 for any additional 1,000 visitors
Features
- 100 free visitors a month
- Up to 100 products
- Self-serve onboarding
- Chat support
- AI Sales skills
Starter plan
$99 / month
or $950/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 10K visitors/mo
- Up to 1,000 products
- Email support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
30-day free trial
Basic Plan
$199 / month
or $1,910/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 25K visitors/mo
- Up to 2,000 products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
30-day free trial
Standard Plan
$350 / month
or $3,360/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 50K visitors/mo
- Up to 5K products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- AI Product recommendations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (9)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Integrating Kandid AI has streamlined our systems end-to-end, making operations significantly more seamless. It has not only improved our response time but also enhanced overall efficiency, reduced manual effort, and enabled more consistent, reliable communication across touchpoints. The result is a smoother experience for both our team and our customers.
We have plugged in Kandid AI's sales bot and we have seen green shoots in the form of influenced orders. The product is neat, good UI / UX and specially the native cart is something which I have not seen with other players. They have also built a custom PDP widget which has a great adoption. The brain / team behind this product is solid and very responsive.
We’ve been using Kandid AI for Frido Mobility, and it has been a fantastic addition to our store. The product itself is very intuitive and does a great job of engaging customers and handling queries effectively.
What really stands out, though, is the team. They are very supportive, responsive, and always ready to help with any customizations or technical questions we have. It’s rare to find an app where both the technology and the service are of such high quality. Highly recommended for any brand looking to scale their sales and support!
Support
App support provided by Kandid.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, Online Store, custom data
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View customers
Browsing behavior, customer data
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Edit products
Products, collections
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View orders
All order history for the last 60 days
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Edit store analytics
Web pixels, reports
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View Online Store
Theme
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Edit custom data
Metaobjects
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