Reviews (49)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 19, 2025

Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.

Nature Sante
Canada
Over 7 years using the app
November 11, 2025

Something happened that disabled Shopify purchases from rewarding points to my customers. They were able to fix it, but couldn't tell me: A) When it happened. B) How many customers and transaction were affected. C) The timeframe this occured in. D) Why it even happened to begin with, or if it could happen again.

Their communication is vague, unhelpful, and did nothing to aid me or my customers in repairing the damage.

Retrofix Games
United States
6 months using the app
January 14, 2026

Great loyalty system with super responsive and helpful support team to help with any issues.

Linens, Bath and Things
Lebanon
6 months using the app
November 18, 2025

Amazing team! Always ready and responsive to get the job done.

RetroKicks
Lebanon
8 months using the app
January 9, 2026

Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!

Marie France UAE
United Arab Emirates
29 minutes using the app
October 14, 2025

We had a great experience working with Charbel on our loyalty program. He was very helpful, knowledgeable, and always quick to respond to our questions. Thanks to his support, we were able to set up everything smoothly.

Cahva Creamer
Lebanon
5 months using the app
November 18, 2025

Great experience and a very smooth communication. Highly recommended

The Toy Store
Lebanon
9 months using the app
November 20, 2025

I’ve had an amazing experience working with this loyalty program. Their customer service is truly exceptional, they’re always available, quick to reply and consistently follow up to make sure everything is running smoothly. They’ve been incredibly helpful and supportive throughout the whole process. Definitely a five-star team!

My Store
Lebanon
4 minutes using the app
September 4, 2025

A great incentive for all customers
Easy to use and helpful
Working with Charbel made the process so easy, he’s constantly following up to make sure everything is always smooth.

Reem Ghaziri Jewelry
Lebanon
4 months using the app
October 7, 2025

Best customer service!! Great job guys!!!

BrandyLb
Lebanon
3 months using the app