Reviews (52)
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Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.
Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.
Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.
Great loyalty system with super responsive and helpful support team to help with any issues.
Something happened that disabled Shopify purchases from rewarding points to my customers. They were able to fix it, but couldn't tell me: A) When it happened. B) How many customers and transaction were affected. C) The timeframe this occured in. D) Why it even happened to begin with, or if it could happen again.
Their communication is vague, unhelpful, and did nothing to aid me or my customers in repairing the damage.
Great support, adaptable to our business.
Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!
Amazing team! Always ready and responsive to get the job done.
We've been with Kangaroo rewards for 4 years now, they are always there to answer any question, the app works great and the pricing is unmatched.
Excellent customer service. The team is always supportive and guarantees full service, quickly responding and resolving issues. The loyalty program is very helpful for rewarding your customers, and the features on Kangaroo can be very beneficial and entertaining for them.
