Reviews (39)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 15, 2025

Great Service, a special thank you to Theresa from the Kangaroo team for her incredible support. She was extremely helpful, responsive, and made the entire process smooth and easy to understand. It’s always a pleasure working with someone so professional and supportive. Truly appreciate her assistance!

Mamma's Haven
Lebanon
4 months using the app
March 10, 2025

Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start.

A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.

Shop Good
United States
10 months using the app
July 3, 2025

The team is helpful, shoutout to Mario for always being punctual and ready to assist us at any time of the day.

Koalapicks
United Arab Emirates
3 months using the app
March 6, 2025

Great software for businesses looking to build customer loyalty effortlessly. The platform is easy to use, packed with useful features, and helps increase customer engagement effectively. Their customer support is also excellent—responsive, knowledgeable, and always ready to assist. Highly recommend it for any business looking to enhance its loyalty program!

Bayté Azka
Lebanon
3 months using the app
June 10, 2025

Great service, the support team is amazing and always available to respond to our requests.

Yourglam
Lebanon
7 months using the app
May 2, 2025

Their customer service is the best! I had a great experience working with Theresa. She answered all of my questions and followed up promptly with any open items. It's truly a pleasure to work with their team.

Squash Blossom Boutique
United States
About 1 month using the app
May 8, 2025

Great experience, the support team is consistently available and incredibly responsive , always quick to assist whenever needed.

Rifai EU
France
2 months using the app
December 19, 2024

Easy to install, with step by step help from real people.
Our POS customers love the loyalty scheme and leave their own 5* reviews quoting the scheme.
From a business user perspective, the help desk is probably the best I've ever come across. Actual real people are on the other side of the chat and genuinely understand and are able to help with any problems.
We exchanged our card loyalty scheme for a digital one, the price is pretty much on par with our card costs, but the digital version provides so much more....linking our physical store customers with our online store is a functionality we would never have gained from our card system.

Wild Highlands Coffee
United Kingdom
10 months using the app
February 21, 2025

It's a great app with excellent support! The app works smoothly and has advanced features. The support team is responsive and helpful, resolving any issues quickly. Highly recommend!

Men Wardrobe
Lebanon
Over 1 year using the app
February 25, 2025

Good customer service and easy to use. Mario Tahan has been great!

Wrightsock
United States
About 1 year using the app