Kanpai Web Push Notifications

Unfortunately there is no way to delete a campaign or change a campaign. I have a campaign set to be released in a few days which had some mistakes and I would like to delete it or change it. But now I can't do that and have to send out the faulty campaign making an idiot if myself in front of customers. I have received no support yet since sending a support ticket. Will update rating once a response has been received.

Kanpai has helped me recover carts that would otherwise be lost. My store gets quite a bit of traffic but buyers often get distracted or bounce before they finalize a purchase. Previously I had to hope they would go through the buying process so I would have an email. Kanpai makes reconnecting with potential buyers much easier.

Support: I was in touch with their customer support, which was very approachable. I had a few specific questions which they answered promptly.

Usability: The interface is straightforward and took maybe 5 minutes to set up.

If you are considering any other push notifications app - I ask you to stop and install this one right now!

The customer service is really fast and the chat function awesome. Till and Chris answered all my questions immediately. I was a bit nervous about sending notifications to peoples mobile phones first, but this app and the people running it are very trustworthy. I had no issues at all, which is super important since you are contacting your customers directly. It helps that the app was super fast to set up and very easy to understand.

Some things that I learned:
If you wait a bit the BOOST in your sales WILL definitely happen. Combine the push notifications with some social media posts and gain your first 50 subscribers before doing your first push (that happened super fast for me). After this, I could totally see my traffic spike on google analytics - awesome!

Another tip is to not only automate the campaigns but them your subscribers push notifications manually! This is also available on the free version I used. They show you the specific products that were in the abandoned cart, so you can just send out a manual campaign and target those easily.

Don't be disappointed by the numbers of clicks in the beginning. I got definitely a spike in traffic from people googling my site after getting the notifications, rather than clicking on them directly.

Once again thanks a ton to the developers of this super awesome app!