The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Keyshop has been great in helping me streamline my product distribution. I utilise Itch.io to distribute my products and had previously had to rely the shopify digital attachment app that was severely limited in the way I could organise files and was extremely slow with uploads and downloads. Keyshop has, so far, reliably distributed keys generated by Itch.io to be sent to customers after purchase. Every so often an email might bounce but that has been few and far between and seems to have more to do with the email provider of the customer. Fortunately, Keyshop will always assign a key to an order so should an email fail it's as easy as copying and pasting the key from the order screen when replying to a customer. Super fast, easy to use, and well worth the price.