Reviews (17)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 7, 2025

Kintsugi is my absolute fave! When we suddenly hit nexus in multiple states at once, they made what felt super overwhelming actually manageable.

They helped us understand everything we didn’t know, registered us, and even helped us figure out our exemption strategy. Their pricing was significantly better than that of other popular platforms. Their support has been amazing, too.

Every month, the platform analyzes our sales tax responsibilities, and with a click of one button, prepares to remit on our behalf. It's honestly magic. 10/10 (I've used them now in two companies I've founded/run).

Now that I’m scaling (just launched in Walmart!!!!!!!), they’re still the best partner around

resbiotic
United States
6 months using the app
May 19, 2025

We moved away from Avalara because we needed some human contact. Kintsugi team was awesome to onboard us and get the Sales Tax filing done with just the right amount of support along the way (and no meaningless automated emails, like we were getting before). I highly recommend Kintsugi. The price is super reasonable too and they didn't lock us into a 1 year contract, just month to month. Great customer service and app.

Wildland Pro
United States
3 months using the app
April 17, 2025

After being completely overwhelmed at all the notifications we received about tax due in different states, I decided that we need help in this area and fast. I cannot say enough wonderful things about the customer service and ease of this process. They took my overwhelmed feelings about tax away and made the process easy. They are quick to respond and I can now focus on my business vs what tax I have due in certain states. I’m incredibly thankful I found them. My accountant actually researched and found them for me. I’m finally set free from wondering what’s due and who needs our tax money. This app is a life saver.

Barlow and Browning
United States
About 2 months using the app
April 15, 2025

Love Kintsugi! Better than any other competitor out there!

We actually transitioned from a popular competitor in the space, and Kintsugi actually found previous errors and wrong filings from this agency, and even helped us win back some of these accrued interest/penalties. 10/10 service

Obvi Wholesale
United States
About 1 year using the app
April 29, 2025

The Kintsugi team adds a personal touch to sales tax reporting. They are always easy to reach and go the extra mile to ensure they are always providing a white glove service. Would highly recommend them for anyone looking to simplify sales tax reporting.

Indoor Golf Outlet
United States
About 1 year using the app
May 13, 2025

Phenomenal service and phenomenal customer support. Makes it super easy to handle sales tax and stay compliant.

Archaneon Supplements
United States
5 months using the app
May 7, 2025

Easy onboarding, great customer service and accurate filing.

Driftless Goods
United States
4 months using the app
October 2, 2024

Absolutely loving this tool! I was so nervous to start pushing more sales to my website from social media because of the sales tax portion and Kintsugi takes that anxiety completely away. I know I am covered where I need to be and the app is very user friendly and cost effective!

Simply J4 Boutique
United States
27 days using the app
July 2, 2024

Right on time! The onboarding was really easy and they simplified a process I needed a book keeper to do

BLK + GRN, LLC
United States
About 7 hours using the app
July 14, 2024

Kintsugi has been a lifesaver for my Shopify store! The app seamlessly automates sales tax calculations and filings, saving me hours of time and reducing my stress levels. The setup was easy and the support team is top-notch. Highly recommend!

Joylike
United States
1 minute using the app