KYC | Know Your Customer

KYC | Know Your Customer

Pricing
Free plan available. Free trial available.
Rating
4.7 (12)

Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits. more
  • Track customer return behavior and calculate return order ratios easily.
  • Auto-tag risky customers based on return thresholds for quick review.
  • Disable COD at checkout for repeat returners (Shopify Plus only).

Languages

English

Works with

Pricing

Free

Free

  • Includes upto 30 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

Standard

$2.99 / month

  • Includes up to 500 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

3-day free trial

Basic

$10 / month

  • Includes up to 2500 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

3-day free trial

Advance

$25 / month

  • Includes up to 10000 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (12)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 20, 2026

KYC Know Your Customer is a very useful app for verifying customers and reducing fake or risky orders. Easy to set up and works smoothly. Support team is responsive and helpful.

Vacuum Bags
Pakistan
12 days using the app
H3 Technologies replied January 29, 2026

Thank you for your feedback. We’re glad to hear the app helped with customer verification and reducing risky orders, and that setup and support met your expectations.

December 24, 2025

Excellent app for customer verification. Reduced our return ratio and saved time.

Alihub
Pakistan
1 day using the app
H3 Technologies replied January 29, 2026

Thank you for your feedback. We’re happy to hear the app helped improve customer verification, reduce returns, and save time.

January 28, 2026

Very useful KYC app for Shopify. Easy to use, smooth verification process, and the support team is really helpful.

Sajiero
Pakistan
29 days using the app
H3 Technologies replied January 29, 2026

Thank you for the feedback. We’re pleased to hear you had a smooth experience and found our support helpful.

Support

App support provided by H3 Technologies.

Developer

Launched

June 20, 2025

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