KYC | Know Your Customer

KYC | Know Your Customer

Pricing
Free plan available. Free trial available.
Rating
4.7 (16)

Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits. more
  • Track customer return behavior and calculate return order ratios easily.
  • Auto-tag risky customers based on return thresholds for quick review.
  • Disable COD at checkout for repeat returners (Shopify Plus only).

Languages

English

Works with

Pricing

Free

Free

Features

  • Includes upto 30 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

Standard

$2.99 / month

Features

  • Includes up to 500 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

3-day free trial

Basic

$10 / month

Features

  • Includes up to 2500 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

3-day free trial

Advance

$25 / month

Features

  • Includes up to 10000 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (16)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 20, 2026

KYC Know Your Customer is a very useful app for verifying customers and reducing fake or risky orders. Easy to set up and works smoothly. Support team is responsive and helpful.

Vacuum Bags
Pakistan
12 days using the app
H3 Technologies replied January 29, 2026

Thank you for your feedback. We’re glad to hear the app helped with customer verification and reducing risky orders, and that setup and support met your expectations.

February 23, 2026

Very helpful app for verifying customers quickly. Reduces fraud and builds trust. Highly recommended!

JFW
Pakistan
2 months using the app
December 24, 2025

Excellent app for customer verification. Reduced our return ratio and saved time.

Alihub
Pakistan
1 day using the app
H3 Technologies replied January 29, 2026

Thank you for your feedback. We’re happy to hear the app helped improve customer verification, reduce returns, and save time.

Support

App support provided by H3 Technologies.

Developer

Launched

June 20, 2025

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