Koda Chat ‑ AI Shop Assistant
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AI-powered chatbot for customer support with intelligent responses and escalation capabilities.
Our AI chatbot transforms customer service for all Shopify stores. It handles common questions, tracks orders, and recommends products without requiring your attention. Perfect for merchants who want to offer responsive support without hiring a large team. The chatbot learns your products and policies, providing immediate help while you focus on growth. Reduce support tickets, speed up responses, to engage your online shoppers - all through automated, personalized conversations that work 24/7.
- Powered by ChatGPT for human-like conversations and accurate responses
- Seamless integration with your Shopify product catalog and pages
- Smart product recommendations based on customer conversations
- AI assisted return and refund tickets and support tickets for complex requests
- Multi-language - Real-time translation of product information and store policies
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Categories
Channels
Workflow automation
Pricing
Free Plan
Free
- AI chatbot
- Trains on your store
- Conversation manager
- Analytics dashboard
- General Support Tickets
- Up to 100 chat interactions per month
Essentials Plan
$49.97 / month
- 14 days free trial
- All features from Free Plan
- Up to 1000 chat interactions per month
- AI assisted Returns and Exchanges
- Order support tickets
- Customizable appearance
14-day free trial
Pro Plan
$119.97 / month
- 14 days free trial
- All features from Essentials Plan
- Unlimited chat interactions per month
- Priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
LOVE IT!! Koda Chat has been a total game changer for my business! It saves me so much time with customer service. It automated responses, handle FAQs, and policies. My clients love how easy and fast the process is, and I can focus more on my work instead of constant back and-forth messages. Highly recommend for any beauty business looking to streamline customer communication! <3
This chatbot cut my support workload in half. It answers questions instantly, tracks orders accurately, and even suggests products customers end up loving. The setup was painless, and it works 24/7. I don't have to stress about late-night queries. As a solo entrepreneur, it’s like having a reliable teammate I don’t have to pay hourly. Highly recommend.
Support
App support provided by Kodago.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store, Shopify admin
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Edit customers
Customer data
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Edit products
Products or collections
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Edit orders
All order details for the last 60 days or returns
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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View your Online Store
Pages on your Online Store
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View Shopify admin
Legal policies
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View other data
Locations or Payment Terms
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