Snap Login: Login as Customer
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Simplify the login experience and provide an easy login method for visitors and migrated users.
Snap Login streamlines account access by allowing users to check if they have an existing account with just their email. It displays custom messages and immediately sends an account activation email to inactive accounts. This is especially beneficial during migrations when passwords are unavailable. The "Login as Customer" feature uses the Multipass token, a functionality available exclusively to Shopify Plus stores.
- Improve experience by allowing users to find their profile using their email.
- Activate accounts and display custom messages, and send activation emails.
- The account invitation process is completely automated by the Snap Login app.
- Custom messages are displayed during login process. Makes migrations simple!
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Pricing
UNLIMITED
$19.99 / month
or $199.10/year and save 17%
- Simplified login process
- Customizable and translatable login messages
- Login as customer (requires Multipass)
- Premium support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This App has been an absolute godsend for us. We're moving to Shopify Plus from SuiteCommerce Advanced and use NetSuite as our ERP. We have 94,000 customer accounts which were imported into Shopify.
When we had done website migrations in the past, we were able to simply tell the customer that they need to reset their password before logging. But Shopify isn't like that. The out of the box experience for the customer is very confusing:
- The customer will try to login and it says they have no account
- the customer might try to reset their password and it says they have no account
- the customer has to "create an account" enter in all their information to then get a message that they have an account and to check their email.
There is no way to explain this to a customer without confusing them.
With Kraken though, the experience is super clear and straightforward. When our customer arrives on our new website and goes to login, they only see the email field. After they enter their email kraken will check if they've activated their account and if they haven't it triggers the account activation email and informs them on what do it. SO SIMPLE SO EASY.
We're launching our website next month and the relief my customer support team got on seeing this in action was incredible. It's even better than "please reset your password".
We had a few small issues with getting Kraken setup in our theme, but I reached out to support. Evan got back to me very quickly and got everything looking beautiful. Thanks Evan!
If you're migrating customers to Shopify this app is a MUST.
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and thrilled to learn that our support team was able to assist you.
If you are migrating an existing customer base, this app makes it easy to reduce friction. Normally, when migrating, you would probably send out a mass invite email to all migrated customers, which is annoying and will probably be ignored by lots of customers. When they login the next time without having read the email, they will be confused because the account seemingly does not exist. With this app, the invite email is only sent out when the customer first tries to log in again and no error messages will ever be shown, reducing friction by a lot. The support from Evan has been great! Can recommend. Edit: The ability to login after a guest checkout is even better. Great app!
Thanks for sharing your kind & generous feedback! Amazing to hear that you would recommend us to other businesses. Please don't hesitate to reach out if we can help with anything else 🙌
Support
Seapixel can answer any questions you have about Snap Login: Login as Customer.
Resources
Launched
November 10, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, Online Store
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Edit customers
Customer data
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Edit your Online Store
Metaobject definitions, metaobjects, script tags in your Online Store, or theme
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View other data
Locales or translations
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