Reviews (253)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing customer engagement through seamless WhatsApp integration and effective automation features like abandoned cart reminders. The user-friendly dashboard and easy campaign setup are appreciated, even by beginners. Integration with other tools offers a comprehensive solution. The app's reliable performance and smooth onboarding are highlighted, along with the support team's professionalism and prompt assistance, ensuring a stress-free experience.

May 13, 2026

The platform is very easy to use. Ms Akrati from support team was on top of it in ensuring all the flows and automations were set up properly and also helped in campaign optimisation. Appreciate the entire team for their prompt help in setting up us on the platform. Highly recommended app.

HIE LABS
India
5 months using the app
May 26, 2026

We've had an excellent experience using Kwik Engage. The onboarding process was smooth, and the platform makes WhatsApp automation simple and efficient.

A special thanks to Tanmay for the exceptional support throughout the process. He was responsive, knowledgeable, and always ready to help whenever needed. His support made the entire setup seamless and hassle-free.

Highly recommended for businesses looking to streamline their WhatsApp communication and automation.

Siyari
India
About 2 months using the app
April 2, 2026

I had a great experience working with Vishnu and Sheyas. They helped me create a broadcast message and explained everything in a very clear and easy-to-understand way. Their guidance was really helpful and made the whole process much smoother.

What I appreciate the most is that they are always available whenever I call for technical support. Their responsiveness and willingness to help make a big difference.

Impex Webstore
India
4 months using the app
March 12, 2026

I've had an excellent experience using Kwik Engage. The onboarding was seamless, and the platform makes automating WhatsApp communications incredibly easy. I would like to specially appreciate Vishnu Teja for the extraordinary support provided. He was quick to respond, helpful in every step, and made the entire process smooth and efficient. Highly recommend this app for anyone looking for easy automation solutions.

THE MEN THING
India
12 months using the app
March 13, 2026

I am very happy with KwikEngage. Last week, I ran into a technical issue where my WhatsApp phone number got disconnected from the app. I reached out to the team for an urgent fix, and Saumya Singh from the tech team was incredibly helpful. Saumya assisted me exactly where I needed it and resolved all my queries quickly. Huge thanks to the KwikEngage team and Saumya Singh for getting me back on track!

CRAFTER60®
India
6 months using the app
March 10, 2026

I had a fantastic experience setting up my bot with Kwik Engage. I want to specifically highlight Shivi, who helped me with the implementation. She made the entire process incredibly easy; her explanations were clear, smooth, and very professional. The GoKwik over all including their checkout and cart features works seamlessly, but it’s their support team that makes the real difference. I’m really happy with the product and the service I’ve received. Highly recommended to other D2C Businesses.

KiddiKind
India
6 months using the app
March 14, 2026

We recently had a very positive support experience with the GoKwik team, and we would like to specifically appreciate Rahul Kumar for his assistance.

Rahul addressed our concern with great professionalism and efficiency. His communication was clear and well-structured, which made the entire process smooth and easy to follow. There was no unnecessary back and forth he explained everything clearly and quickly guided us through the steps required for the reintegration.

The access had been mistakenly removed from our Facebook Business Manager from our end. We connected with Rahul over a call, and he patiently walked us through the process and helped us restore the integration without any delays.

Overall, we truly value the quality of support provided by GoKwik. Rahul’s prompt response, technical knowledge, and patient guidance made the entire experience seamless and reflect the strong support system behind the platform.

Strong & Brave
India
2 months using the app
June 4, 2026

We recently implemented KwikEngage for our business, and the experience has been excellent. The platform offers powerful marketing and customer engagement capabilities that have already started adding value to our operations.

A special mention to Mr. Tanmay Toshniwal, who provided exceptional support throughout the setup process. He was highly responsive, knowledgeable, and ensured the implementation was smooth and hassle-free. His guidance made onboarding quick and efficient.

Overall, we're very satisfied with both KwikEngage and the support team. I would highly recommend GoKwik and KwikEngage to businesses looking to strengthen their customer communication and marketing efforts.

Kae
India
3 days using the app
February 27, 2026

We at PRONK had an exceptional support experience, all thanks to Rahul Kumar from the GoKwik Support team.

What truly stood out was his patience, clarity, and precision. There was absolutely no unnecessary back-and-forth — Rahul kept the communication crisp, transparent, and completely solution-oriented. He not only helped us successfully implement all the utility flows but also took the time to thoroughly explain Meta’s frequency capping guidelines and the smart retry mechanism in detail.

When we reached out to him again, he was immediately available, connected with us over Google Meet, and proactively assisted us in recreating the utility templates that had been incorrectly categorized as marketing by Meta.

Having worked with multiple support teams across different platforms, we can confidently say that Rahul’s professionalism, technical expertise, and ability to resolve issues swiftly made this one of the smoothest support experiences we’ve had so far.

We highly recommend GoKwik — and especially Rahul — to any business looking to scale with a dependable, knowledgeable, and proactive support team behind them.

pronk.in
India
3 months using the app
March 30, 2026

Tanmay from Gokwik really helps u with all your onboarding process thank u sir for the same , But to be honest talking about the platform u can really earn your lost customer from here that too at max 15 Rs if u want to go aggressive

Ved Sanjeevani
India
7 days using the app