Reviews (260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing customer engagement through seamless WhatsApp integration and effective automation features like abandoned cart reminders. The user-friendly dashboard and easy campaign setup are appreciated, even by beginners. Integration with other tools offers a comprehensive solution. The app's reliable performance and smooth onboarding are highlighted, along with the support team's professionalism and prompt assistance, ensuring a stress-free experience.
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I recently onboarded with GoKwik Engage & Pass, and my onboarding experience was excellent. Tanmoy, the onboarding lead, was very supportive, responsive, and always available whenever I needed help. The support so far has been great.
The main reason I chose this platform for our brand, Attire Dot, was its abandoned checkout recovery and lead conversion capabilities. Since the platform fee is on the higher side, I'm expecting it to deliver good conversions and ROI. If it helps us achieve that, I'll happily update my rating to 5 stars. Otherwise, I'll revise my review based on the results.
Overall, a great onboarding and support experience so far.
Excellent app with even better support. The onboarding was smooth and the team was responsive whenever we had questions. Abandoned cart recovery and broadcast campaigns were easy to set up.
The platform is very easy to use. Ms Akrati from support team was on top of it in ensuring all the flows and automations were set up properly and also helped in campaign optimisation. Appreciate the entire team for their prompt help in setting up us on the platform. Highly recommended app.
We have had a great experience using KwikEngage for WhatsApp marketing and customer engagement at Rare Chemistry.
The platform is user-friendly and has helped us streamline abandoned cart recovery, customer communication, campaign broadcasts, and order notifications efficiently. The automation workflows are easy to set up, and the dashboard provides clear visibility into campaign performance.
The support team has been extremely responsive and proactive throughout the onboarding and implementation process. Their guidance helped us quickly launch campaigns and optimize customer engagement strategies.
Overall, KwikEngage has been a valuable addition to our retention marketing stack, helping us improve customer reach and enhance the overall shopping experience.
Highly recommended for D2C brands looking to scale their WhatsApp marketing and customer retention efforts.
We've had an excellent experience using Kwik Engage. The onboarding process was smooth, and the platform makes WhatsApp automation simple and efficient.
A special thanks to Tanmay for the exceptional support throughout the process. He was responsive, knowledgeable, and always ready to help whenever needed. His support made the entire setup seamless and hassle-free.
Highly recommended for businesses looking to streamline their WhatsApp communication and automation.
We've had a great experience with KwikEngage. The platform has been helpful for our customer retention and WhatsApp marketing efforts, and the support team has been responsive throughout.
A special mention to Vishnu Teja for his prompt assistance, patience, and proactive approach in resolving our queries. His support made the onboarding process smooth and hassle-free. Highly appreciate the excellent customer service!
I had a great experience working with Vishnu and Sheyas. They helped me create a broadcast message and explained everything in a very clear and easy-to-understand way. Their guidance was really helpful and made the whole process much smoother.
What I appreciate the most is that they are always available whenever I call for technical support. Their responsiveness and willingness to help make a big difference.
I've had an excellent experience using Kwik Engage. The onboarding was seamless, and the platform makes automating WhatsApp communications incredibly easy. I would like to specially appreciate Vishnu Teja for the extraordinary support provided. He was quick to respond, helpful in every step, and made the entire process smooth and efficient. Highly recommend this app for anyone looking for easy automation solutions.
We recently implemented KwikEngage for our business, and the experience has been excellent. The platform offers powerful marketing and customer engagement capabilities that have already started adding value to our operations.
A special mention to Mr. Tanmay Toshniwal, who provided exceptional support throughout the setup process. He was highly responsive, knowledgeable, and ensured the implementation was smooth and hassle-free. His guidance made onboarding quick and efficient.
Overall, we're very satisfied with both KwikEngage and the support team. I would highly recommend GoKwik and KwikEngage to businesses looking to strengthen their customer communication and marketing efforts.
I am very happy with KwikEngage. Last week, I ran into a technical issue where my WhatsApp phone number got disconnected from the app. I reached out to the team for an urgent fix, and Saumya Singh from the tech team was incredibly helpful. Saumya assisted me exactly where I needed it and resolved all my queries quickly. Huge thanks to the KwikEngage team and Saumya Singh for getting me back on track!