Reviews (132)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and retention through its WhatsApp integration, which helps increase sales. Features like automated cart recovery and real-time order updates are particularly beneficial. The user-friendly interface and seamless integration simplify customer interactions, while the responsive and professional support team enhances the setup and troubleshooting experience.

November 11, 2025

A big thank you to Rahul Kumar from the KwikEngage Support Team!
His guidance was truly invaluable — he patiently addressed every query and made the entire process smooth and stress-free. Rahul was extremely professional and ensured consistent follow-ups until the issue was completely resolved. He’s truly a gem at GoKwik!

I’d strongly recommend KwikEngage to any brand looking to enhance customer experience and maximize conversions through WhatsApp marketing.

Ayudiva
India
8 months using the app
November 28, 2025

Excellent Experience with GoKwik Engage & Support Team!

GoKwik Engage has truly helped us improve our customer potential acquisition and overall engagement. The platform offers great features that make it easy to connect with customers and boost conversions.
We have meeting regarding Segment and campaign to akriti they clear all doubts

Bullar Fitness
India
5 months using the app
November 12, 2025

Had an excellent experience with the KwikEngage Support Team, especially Rahul Kumar! He was incredibly professional, patient, and thorough — addressing every query and guiding us smoothly through the process. The best part? We barely had to follow up! Rahul ensured consistent communication and resolved everything efficiently before closing the ticket. Truly appreciate his support and dedication!

somersault.life
India
6 months using the app
November 10, 2025

Very bad service experience. Their charges are much higher compared to other WhatsApp API providers, claiming to offer “premium support,” but in reality, there’s no proper assistance. Every time you reach out, they just say “email the team” — and even then, no proper solution is provided. No call support, no timely response, and overall very poor service quality. Not recommended at all.

Gavyamart Store
India
5 months using the app
October 24, 2025

Excellent Experience with GoKwik Engage & Support Team!

GoKwik Engage has truly helped us improve our customer potential acquisition and overall engagement. The platform offers great features that make it easy to connect with customers and boost conversions.

A special thanks to Shivi Singh for her outstanding support — she guided us through the entire setup process and was always quick to respond to our queries. Her professionalism and prompt assistance made the experience even better.

I’d rate 5 stars for both the GoKwik Engage app and Shivi Singh’s exceptional support. Highly recommended!

Ride Adventure
India
8 months using the app
December 18, 2025

GoKwik has been a game changer for our business. The overall efficiency is commendable.
A special thanks to Shivi from the support team for helping us out and addressing our concerns timely with an effective approach!

Highly recommended to every D2C brand.

GIL- An Affordable Luxury
India
2 months using the app
December 11, 2025

I enrolled with Go Kwik last month, and from the very beginning, it has been a truly wonderful experience.

I would like to make a special mention of Sunayana Chordia, who facilitated a smooth and seamless onboarding process and ensured a warm introduction to the team.

My feedback would be incomplete without acknowledging Tanmay Toshniwal, my onboarding manager. He has been exceptionally patient, courteous, and proactive throughout the process. Tanmay went above and beyond to ensure that all my concerns were addressed promptly. His strong technical knowledge and ability to navigate within the organization to find quick resolutions truly stood out.

Overall, my experience with Go Kwik so far has been excellent, and I look forward to continued collaboration in the future.

muddnme
India
About 1 month using the app
October 14, 2025

Our experience with KwikEngage has been absolutely seamless. The platform is intuitive, efficient, and has genuinely helped us connect better with our customers. But what truly stands out is the exceptional support we’ve received from Riya — she’s always proactive, patient, and ready to help at any time. Her consistent guidance has made our entire setup and optimization process so much easier.

Highly recommend KwikEngage for any brand looking to simplify customer engagement and boost performance — and a special thanks to Riya for being such a reliable partner throughout!

The Kaftan Company
India
7 months using the app
December 23, 2025

KwikEngage’s onboarding was smooth, quick, and well-structured.
Tanmay and his team were extremely supportive—the standout being their availability on call whenever needed.
The process was simple and easy, especially for Kühl Teen, a new teen-focused brand entering the market.
Overall, a reliable and hands-on team that makes onboarding stress-free.

Kuhl Teen
India
26 days using the app
December 11, 2025

I’m truly impressed with the outstanding support provided by the GoKwik team, especially the KwikPass team. A special shoutout to Tanmay, whose dedication, quick response time, and deep understanding of the product made the entire experience seamless and efficient.

Tanmay went above and beyond to help us resolve our queries and optimize our workflow. His proactive approach and clear communication made a huge difference. It’s rare to see such commitment and professionalism, and we genuinely appreciate his efforts.

Thank you, GoKwik and KwikPass team, for delivering such exceptional service. Looking forward to continued collaboration!

Pastel Jade
India
27 days using the app