KwikEngage Cart Recovery + WA

Great experience with Kwik Engage so far. The onboarding was smooth, and the platform makes WhatsApp automation and custom flows easy to set up.

Special shoutout to Rahul Kumar from Kwik Engage, he was extremely helpful in setting up our automations and custom workflows and was always quick to respond whenever we needed help. Really appreciated the hands-on support instead of just being pointed to docs or videos.

Exceptional Support Experience with Rahul Kumar

We at Parkash Shoppe had a fantastic Support experience, thanks to Rahul Kumar from the GoKwik Support team.

What truly stood out was his patience, clarity, and precision. There was no unnecessary back and forth — Rahul kept communication crisp, direct, and solution-focused. He helped us implement custom automation flows tailored to our business model, and explained everything step by step without overcomplicating it.

Even during tight timelines, he was available when needed — including on WhatsApp in urgent cases. That kind of dedication and response time is rare these days.

Having worked with support teams from other platforms before, I can confidently say that Rahul Kumar’s professionalism and ability to close issues quickly and cleanly gave us the smoothest support experience so far.

Highly recommend GoKwik — and especially Rahul — if you’re serious about scaling with the right support team behind you.

— Sanchit Mittal
Parkash Shoppe
https://www.parkashshoppe.com

My experience with GoKwik, especially through KwikEngage, has been really positive so far. What I genuinely like is how seamlessly KwikEngage connects with the rest of the GoKwik ecosystem like Return Prime, GoKwik Checkout, and KwikPass. As a D2C brand, having all these pieces work together smoothly makes a huge difference because it feels like a complete, well thought out solution rather than separate tools stitched together.

A big shoutout to Tanmay as well, who supported me through the entire onboarding process. He was extremely proactive on WhatsApp, very responsive, and super organised in the way he handled every issue. He noted down each problem I shared and made sure they were resolved one by one, which gave me a lot of confidence in both the product and the team behind it. Overall, it’s been a very smooth and reassuring experience working with GoKwik.

The onboarding process was effortlessly smooth. Pakhi made the setup seamless by customizing templates to our exact requirements. Her clear guidance through every step gave us a thorough understanding of the platform right from the start. The team is consistently available, resolving even the minor queries immediately. This app has successfully automated many manual tasks, and the cart recovery tool has become an essential asset!

I have interacted with Sweety Rai, for my onboarding process - Kwik Engage and Kwik Pass. She has got a lot of clarity and explains use cases in depth and with patience. The overall experience has been good.

Their shopify integration and related features are better than other WhatsApp APIs... Recommend it for that. Thank you.

Fantastic experience with GoKwik! Big shoutout to Utkansha and Sweety Rai for their help.The onboarding for Kwik Checkout and KwikEngage was hassle-free and timely done, and the post-implementation support has been outstanding. Team is super quick to respond to any questions or issues we have. Truly a supportive partner to work with.

I've tried Interakt (decent but missing key features), then Aisensy (worst customer support ever - they just send video links and expect you to solve everything yourself).

Finally switched to GokWik Engage and I'm completely satisfied!

What makes GokWik different:
- Their team creates all your templates for you
-15-day dedicated WhatsApp support group
-Real hand-holding, not just automated responses

Special shoutout to Tanmay from their team who helped me tremendously throughout the setup and onboarding. His support made the entire transition smooth and hassle-free.

If you want a WhatsApp marketing app that actually supports you, go with GokWik Engage. Don't waste time like I did with other apps!

Highly recommended!

KwikEngage has been quite helpful for us.

The team is responsive and understands Shopify well. A special shoutout to Shivi - she helped us promptly with the hygiene check, identified gaps, and fixed a few things here and there without back-and-forth.

Overall, a solid tool with a supportive team behind it.

Amazing experience entire team is so supportive. Tanmay took care of our integration and support he was so helpful and to the point. It all happened so quick and after a long time im happy things worked out well. Because in most cases after the sales the tech integration and onboarding takes a toll as we use multiple tools and apps we always ended up following up for weeks, but this one was so seemless. Thanks to Shreya and Shreshthi as well. Kudos and keep up the good job guys!

Amazing experience using this app! The setup was smooth and the features work perfectly for our store. It has really helped us streamline our process and improve overall efficiency. Special thanks to Rajath for the incredible support as he guided us at every step and resolved all our queries quickly. Highly recommended for any Shopify store looking for a reliable solution and great customer support!