Reviews (110)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for enhancing checkout and customer engagement with features like one-click and OTP-based logins, boosting conversions. The WhatsApp integration is valued for automated cart recovery and instant order updates. The app's lightweight design and easy Shopify integration ensure smooth performance. Support is praised for being responsive and professional, aiding in seamless onboarding and integration.

April 28, 2026

Excellent customer support, very quick reply time to resolve concerns of customers. App is very user friendly, admin panel navigation is also easy to understand for executing the requirements.

Tilla Te Tabeez
India
5 months using the app
May 2, 2026

The service itself has potential, but the support experience has been disappointing. I’ve been stuck on an issue for over two weeks without a proper resolution. Hoping they improve their response time and customer support quality.

Olympia Nutrition
India
About 1 month using the app
June 4, 2026

Good customer support, Madhav Krishna S S helped in quick resolution with minor issue on the app.

BROWN PANDA
India
1 day using the app
April 6, 2026

Helpful Team Fast Support

SLAY NOW INDIA
India
12 days using the app
February 13, 2026

App feels heavily sales-focused, as it repeatedly prompts users to install additional Gokwik apps during setup, which can be frustrating. I have configured the steps, but they are still not displaying correctly. Most of the important features are part of the paid plan, and the frequent display of Pro icons throughout the app feels overwhelming. I was unable to reach the support team via the provided contact number. Overall, the onboarding experience is worse.

Orgacia
India
34 minutes using the app
December 3, 2025

We’ve seen great visitor identification results with Kwik Pass, which has really helped boost our business. A must-have for all E-Commerce Brands. Special thanks to our AM Riya, who has been genuinely helpful in guiding us and helping us understand the platform.

JadeBlue
India
10 months using the app
December 12, 2025

Excellent Support from Rahul Kumar
I had the pleasure of working with Rahul Kumar from the Onkkwik Engage support team, and I couldn't be more satisfied with the assistance I received.
Rahul took the time to thoroughly explain how to enable the cancel order button flow in WhatsApp. His explanation was clear, step-by-step, and easy to follow. He demonstrated a deep understanding of the platform and was patient in ensuring I understood each part of the process.
What impressed me most was his ability to break down technical concepts into simple terms, making the implementation smooth and hassle-free. His professionalism and dedication to helping customers truly stands out.
Thank you, Rahul, for your excellent support! Highly recommend his assistance to anyone using kwik Engage

Art of Puja
India
2 months using the app
November 7, 2025

KwikEngage has truly revolutionized how we interact with our customers. The WhatsApp automation is seamless — from cart recovery and broadcast campaigns to instant order updates, every feature works efficiently and delivers real results.

A special appreciation to Rahul Kumar from the KwikEngage support team for his outstanding assistance throughout the setup and integration process. He was consistently responsive, knowledgeable, and solution-driven, ensuring every query was handled with clarity and care. His professionalism and proactive guidance made the entire onboarding experience effortless and productive.

Charcoal Threads
India
6 months using the app
October 28, 2025

Our experience with KwikEngage was made outstanding thanks to Rahul Kumar’s incredible support. He was consistently responsive, knowledgeable, and proactive, guiding us through every step of the WhatsApp integration with ease. He ensured everything ran smoothly, including automated cart recovery and real-time updates. His attention to detail, patience, and commitment to delivering the best possible experience truly stood out. We’re extremely grateful for his help and highly recommend him to anyone implementing KwikEngage.

HOKIPO | Har Ghar ka Humsafar
India
6 months using the app
January 29, 2026

Best For Account Managment & Free Plan

Chelsea Athleisure
India
About 1 month using the app