Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate the app for enhancing checkout and customer engagement with features like one-click and OTP-based logins, boosting conversions. The WhatsApp integration is valued for automated cart recovery and instant order updates. The app's lightweight design and easy Shopify integration ensure smooth performance. Support is praised for being responsive and professional, aiding in seamless onboarding and integration.
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Gokwik has not been able to do simple installation on our store, Their incompetence to implement simple checkout button is reflected by passing the blame on external app either pagepilot or flybundle.
They have lack of sense of urgency, migrating from sr checkout to gokwik is the biggest mistake of mine.
The service itself has potential, but the support experience has been disappointing. I’ve been stuck on an issue for over two weeks without a proper resolution. Hoping they improve their response time and customer support quality.
Excellent customer support, very quick reply time to resolve concerns of customers. App is very user friendly, admin panel navigation is also easy to understand for executing the requirements.
sales team need some better communication skills// i wonder how every time they can miscommunicate @ rahul patel
And of course, the ads team... they don't take any responsibility either. No results after spending 2 months with them and wasting money on Meta too...
Good customer support, Madhav Krishna S S helped in quick resolution with minor issue on the app.
We purchased Kwipass and Kwikk Engage for our two brands, and the support provided by Vishnu Teja Sir was excellent throughout the process. He was responsive, professional, and guided us properly with the setup and integration requirements.
His prompt assistance and dedication made the entire experience smooth and hassle-free. We truly appreciate his support and would highly recommend him to anyone looking for reliable service and assistance with Kwipass and Kwikk Engage.
Thank you, Vishnu Teja Sir, for your outstanding support!
Helpful Team Fast Support
We’ve seen great visitor identification results with Kwik Pass, which has really helped boost our business. A must-have for all E-Commerce Brands. Special thanks to our AM Riya, who has been genuinely helpful in guiding us and helping us understand the platform.
App feels heavily sales-focused, as it repeatedly prompts users to install additional Gokwik apps during setup, which can be frustrating. I have configured the steps, but they are still not displaying correctly. Most of the important features are part of the paid plan, and the frequent display of Pro icons throughout the app feels overwhelming. I was unable to reach the support team via the provided contact number. Overall, the onboarding experience is worse.
KwikEngage has truly revolutionized how we interact with our customers. The WhatsApp automation is seamless — from cart recovery and broadcast campaigns to instant order updates, every feature works efficiently and delivers real results.
A special appreciation to Rahul Kumar from the KwikEngage support team for his outstanding assistance throughout the setup and integration process. He was consistently responsive, knowledgeable, and solution-driven, ensuring every query was handled with clarity and care. His professionalism and proactive guidance made the entire onboarding experience effortless and productive.