KwikPass: OTP‑login & Popups

Gokwik has not been able to do simple installation on our store, Their incompetence to implement simple checkout button is reflected by passing the blame on external app either pagepilot or flybundle.

They have lack of sense of urgency, migrating from sr checkout to gokwik is the biggest mistake of mine.

Excellent customer support, very quick reply time to resolve concerns of customers. App is very user friendly, admin panel navigation is also easy to understand for executing the requirements.

sales team need some better communication skills// i wonder how every time they can miscommunicate @ rahul patel

And of course, the ads team... they don't take any responsibility either. No results after spending 2 months with them and wasting money on Meta too...

The service itself has potential, but the support experience has been disappointing. I’ve been stuck on an issue for over two weeks without a proper resolution. Hoping they improve their response time and customer support quality.

Good customer support, Madhav Krishna S S helped in quick resolution with minor issue on the app.

Helpful Team Fast Support

App feels heavily sales-focused, as it repeatedly prompts users to install additional Gokwik apps during setup, which can be frustrating. I have configured the steps, but they are still not displaying correctly. Most of the important features are part of the paid plan, and the frequent display of Pro icons throughout the app feels overwhelming. I was unable to reach the support team via the provided contact number. Overall, the onboarding experience is worse.

We’ve seen great visitor identification results with Kwik Pass, which has really helped boost our business. A must-have for all E-Commerce Brands. Special thanks to our AM Riya, who has been genuinely helpful in guiding us and helping us understand the platform.

We purchased Kwipass and Kwikk Engage for our two brands, and the support provided by Vishnu Teja Sir was excellent throughout the process. He was responsive, professional, and guided us properly with the setup and integration requirements.

His prompt assistance and dedication made the entire experience smooth and hassle-free. We truly appreciate his support and would highly recommend him to anyone looking for reliable service and assistance with Kwipass and Kwikk Engage.

Thank you, Vishnu Teja Sir, for your outstanding support!

Excellent Support from Rahul Kumar
I had the pleasure of working with Rahul Kumar from the Onkkwik Engage support team, and I couldn't be more satisfied with the assistance I received.
Rahul took the time to thoroughly explain how to enable the cancel order button flow in WhatsApp. His explanation was clear, step-by-step, and easy to follow. He demonstrated a deep understanding of the platform and was patient in ensuring I understood each part of the process.
What impressed me most was his ability to break down technical concepts into simple terms, making the implementation smooth and hassle-free. His professionalism and dedication to helping customers truly stands out.
Thank you, Rahul, for your excellent support! Highly recommend his assistance to anyone using kwik Engage