Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the checkout process with one-click and OTP-based logins, leading to smoother transactions and higher conversions. Its KwikEngage feature uses WhatsApp for cart recovery and order updates, improving customer engagement. The app is noted for its user-friendly interface, efficient performance, and easy integration. The support team is also praised for their quick and effective responses.
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We’ve seen great visitor identification results with Kwik Pass, which has really helped boost our business. A must-have for all E-Commerce Brands. Special thanks to our AM Riya, who has been genuinely helpful in guiding us and helping us understand the platform.
KwikEngage has truly revolutionized how we interact with our customers. The WhatsApp automation is seamless — from cart recovery and broadcast campaigns to instant order updates, every feature works efficiently and delivers real results.
A special appreciation to Rahul Kumar from the KwikEngage support team for his outstanding assistance throughout the setup and integration process. He was consistently responsive, knowledgeable, and solution-driven, ensuring every query was handled with clarity and care. His professionalism and proactive guidance made the entire onboarding experience effortless and productive.
Excellent Support from Rahul Kumar
I had the pleasure of working with Rahul Kumar from the Onkkwik Engage support team, and I couldn't be more satisfied with the assistance I received.
Rahul took the time to thoroughly explain how to enable the cancel order button flow in WhatsApp. His explanation was clear, step-by-step, and easy to follow. He demonstrated a deep understanding of the platform and was patient in ensuring I understood each part of the process.
What impressed me most was his ability to break down technical concepts into simple terms, making the implementation smooth and hassle-free. His professionalism and dedication to helping customers truly stands out.
Thank you, Rahul, for your excellent support! Highly recommend his assistance to anyone using kwik Engage
Our experience with KwikEngage was made outstanding thanks to Rahul Kumar’s incredible support. He was consistently responsive, knowledgeable, and proactive, guiding us through every step of the WhatsApp integration with ease. He ensured everything ran smoothly, including automated cart recovery and real-time updates. His attention to detail, patience, and commitment to delivering the best possible experience truly stood out. We’re extremely grateful for his help and highly recommend him to anyone implementing KwikEngage.
KwikEngage has completely transformed the way we connect with our customers. The WhatsApp integration works flawlessly — from automated cart recovery to real-time order updates, everything functions smoothly and efficiently.
A heartfelt thanks to Rahul Kumar from the KwikEngage support team for his exceptional support throughout the entire process. He was always prompt, patient, and thorough in addressing every query, ensuring that all our concerns were resolved quickly and effectively. His proactive approach and deep understanding of the platform made the experience truly seamless.
Highly recommended for any business looking to strengthen customer engagement and boost sales through WhatsApp!
Kwikpass is a game-changer! The one-click login feature is brilliant and has seriously sped up our checkout process. Their support team is also incredibly fast and responsive—a truly essential app for any Shopify store.
UPDATED REVIEW
Only updated as correct direction and guidance received from Tousif B from onboarding team.
To all those who are thinking to onbaord first get your facts checked about the insights and services to expect.
-1/5 — Very Disappointed with the Onboarding Team
My experience with KwikPass has been extremely disappointing, especially when it comes to their onboarding process and communication. The onboarding team is slow to respond, and when they finally do, their answers are unclear, incomplete, and far from helpful. Instead of guiding us smoothly through setup, they left us confused and waiting for days at a time.
For a service that claims to improve customer experience, their own internal communication is shockingly poor. The lack of urgency, clarity, and support made the entire onboarding process frustrating and unnecessarily time-consuming.
Overall, the onboarding experience alone is enough for me to not recommend this product.
The GoKwik login app works really well. It allows customers to log in easily using their phone numbers, which makes the login process smooth and convenient. The customer feedback has been great, and the support team provides timely and helpful assistance. Overall, a great experience integrating and using this app.
We integrated KiwkPass on our Shopify store, and the difference was immediate - faster checkouts, smoother conversions, and a better overall customer experience. The product itself is lightweight, easy to implement, and truly designed to solve multiple issues.
Special thanks to Riya, our account manager, for her proactive support. She ensured the onboarding was effortless, guided us through best practices, and has been consistently responsive with any queries. Her insights have really helped us maximize the value of KiwkPass.
Rahul Kumar from KwikEngage Support Team was incredibly helpful with the issue, especially considering others had been struggling with it for two days.