Reviews (8)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 26, 2026

I've been using LenoChat for quite a while now, and one thing I've noticed is that it just keeps getting better with every update.

The pricing is very competitive. It's not like other chat apps where the cheaper plans are missing important features or feel unstable, while the premium options are ridiculously expensive. LenoChat sits with plenty of features at a fair price.

It's very easy to set up and use, and everything works smoothly. The Shopping Assistant and Conversation Starters have been especially useful for my store. They save a lot of time by handling repetitive customer questions, and I really like that product recommendations are based on the products I choose to promote, rather than random AI suggestions.

The AI Guidance and Handoff rules are another standout feature. They're flexible and well thought out, so the AI knows exactly when to answer, when to transfer to a human, and when to show a contact form. That means customers don't get stuck in loops or missed conversations.

The support team has also been fantastic. They genuinely listen to feedback, respond quickly, and keep improving the product based on customer suggestions. It's refreshing to use a product where you can see your feedback turning into real improvements.

Overall, it's a well-designed app that continues to improve. I genuinely think LenoChat has the potential to become one of the leading AI chat apps on Shopify. Highly recommended! Give it a try.

Hello Roadshop
Australia
8 months using the app
June 25, 2026

Serves the purpose and the team is amazing. The support is appreciated. Even if there are any roadblocks the support team promptly comes up with solutions and walkarounds. A very recommended AI based chatbot.
Very Satisfied with the Features too

Ambika Veg and Vegan Shop
Japan
5 months using the app
April 4, 2026

Absolutely amazing app! LenoChat has completely transformed how we handle customer inquiries. The AI Agent responds instantly and accurately, while the Copilot helps our team reply faster with the right tone. We've seen a noticeable increase in conversions since installing it. Highly recommended for any Shopify store!

Oly Cosmetics
United States
About 2 hours using the app
March 8, 2026

I was hesitant to add live chat because I can’t be online all the time, but this makes it really easy. The AI handles most enquiries and only passes them to me when needed. With the contact form, I can just reply by email when I’m available. Highly recommend this if you’re looking for an affordable but powerful chat tool.

Junction Accessories
United States
18 days using the app
March 25, 2026

We’ve had a great experience using Lenochat. It’s super rare to find a tool that actually does what it says it will without charging a fortune. If you need a solid chat app, I’d 100% recommend checking it out.

Frella Canada
Canada
2 days using the app
January 18, 2026

Very easy to use for live chat and automated replies. The mobile app lets me see customers questions even when I'm not in the office. Leno AI answers product questions with high accuracy. I really enjoy using the tool.

Your Folding Reformer
Australia
34 minutes using the app
Edited April 5, 2026

Incredible value. I'm paying less than before but finally have all the features I couldn't afford on other platforms. LenoChat is a game-changer for my workflow.

Aimoura Swim
United Arab Emirates
About 1 month using the app
June 24, 2026

Great app with useful Ai features. The copilot suggestions helpour team reply faster and maintain consistent communication with customers. Definitely worth trying for shopify stores

MbaCha
Canada
13 minutes using the app