Reviews (14)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 25, 2026

Serves the purpose and the team is amazing. The support is appreciated. Even if there are any roadblocks the support team promptly comes up with solutions and walkarounds. A very recommended AI based chatbot.
Very Satisfied with the Features too

Ambika Veg and Vegan Shop
Japan
5 months using the app
Edited April 5, 2026

Incredible value. I'm paying less than before but finally have all the features I couldn't afford on other platforms. LenoChat is a game-changer for my workflow.

Aimoura Swim
United Arab Emirates
About 1 month using the app
March 8, 2026

I was hesitant to add live chat because I can’t be online all the time, but this makes it really easy. The AI handles most enquiries and only passes them to me when needed. With the contact form, I can just reply by email when I’m available. Highly recommend this if you’re looking for an affordable but powerful chat tool.

Junction Accessories
United States
18 days using the app
April 4, 2026

Absolutely amazing app! LenoChat has completely transformed how we handle customer inquiries. The AI Agent responds instantly and accurately, while the Copilot helps our team reply faster with the right tone. We've seen a noticeable increase in conversions since installing it. Highly recommended for any Shopify store!

Oly Cosmetics
United States
About 2 hours using the app
June 24, 2026

Great app with useful Ai features. The copilot suggestions helpour team reply faster and maintain consistent communication with customers. Definitely worth trying for shopify stores

MbaCha
Canada
13 minutes using the app
March 28, 2026

We’ve tried quite a few AI chat tools for our Shopify store, and LenoChat has honestly been one of the best so far.

Setup was simple, the interface is clean and easy to use, and the pricing is refreshingly transparent. What you see is what you get, which is rare with a lot of AI tools.

What really stood out for us is how well the AI works alongside live chat. When the AI can’t answer something (which is rare), the handover to a real person is smooth and doesn’t feel clunky at all. It also connects to the major social platforms, so everything comes into one place instead of juggling multiple inboxes.

Support has been fantastic as well. Sophia was incredibly helpful during setup and answered our questions quickly and clearly.

Overall, we’re really impressed. It’s a well thought-out platform and honestly one of the better AI chat + live chat solutions we’ve come across. At this rate, I can definitely see these guys becoming one of the top tools in this space.

Highly recommended.

Pixel Burn Custom Laser Creations
Australia
About 3 hours using the app
February 20, 2026

100% recommend! I’m really happy with this chat tool. I love how the AI filters messages before handing them over to me. I used to get a lot of spam chats, but the pre-filled form has made a huge difference. Thanks, LenoChat!

Barskyventure
United States
4 days using the app
March 25, 2026

We’ve had a great experience using Lenochat. It’s super rare to find a tool that actually does what it says it will without charging a fortune. If you need a solid chat app, I’d 100% recommend checking it out.

Frella Canada
Canada
2 days using the app
January 26, 2026

I wanted one chat app for live chat plus WhatsApp and Instagram, since that’s where most of our customers message us. The AI replies are a big help and can even respond automatically on social channels. I’m honestly amazed that all of this is free.

UAE shoppoint
United Arab Emirates
4 days using the app
January 26, 2026

For a free app, this has everything you need to keep the conversation going with customers. The order tracking section is super helpful, and having the social media icons right on the chat widget makes it so easy for people to reach out to us. It’s a great way to keep everything in one place!

Glow Troupe
Pakistan
4 days using the app