LEO ‑ Order Editing & Upsell
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Allow customers to edit orders after checkout address, items, notes, or add / replace products.
LEO Order Editor lets customers edit orders after checkout without support tickets. Customers can edit shipping address, update quantities, change variants, edit notes, replace or add products, or cancel orders if allowed. Show post-purchase upsells on Thank You and Order Status pages to increase AOV. Set edit time limits, control what customers can change, auto-tag edited orders, track changes, manage support tickets, and view detailed analytics. Supports 18+ languages for global Shopify stores
- Self-service order edit : customers edit address, items, variants, and notes
- Edit products after checkout: add, replace items, or update quantities
- Shopify AI product recommendation on Thank you & Order status pages to boost AOV
- Set edit time limits, control allowed changes, and auto-tag edited orders
- Built-in ticket system and analytics to manage support and insights
Languages
English, French, Spanish, German, Italian, Czech, Portuguese (Brazil), Portuguese (Portugal), Turkish, Vietnamese, Dutch, Swedish, Danish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Chinese (Simplified), Chinese (Traditional), and Romanian
Works with
- Customer accounts
- Shopify Admin
Categories
Order updates
Customization
Offers and recommendations
Pricing
Free
Free
Features
- Edit shipping address & contact
- Change product variants & quantity
- Add or edit order notes
- Basic order edit time control
- Multi-language support
- Up to 20 order edits per month
- Thank You & Order Status page support
- Email support
Growth
$9.99 / month
Features
- All Free features included
- Unlimited order edits
- Add or replace products in order
- Cancel orders with smart control
- Shopify AI product recommendations
- Delivery date selection
- Analytics for edits & revenue
- Priority email support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great app and even better support. Setup was quick and the team helped us configure the edit rules exactly as we needed. Customers can update orders themselves, which has saved us a lot of manual work. Highly recommended.
We were looking for an app which lets our customers make changes to placed orders and decided to try LEO. Was very easy to set up and customize per our requirements and user have started using it successfully already, so all good!
This tool is a game-changer for managing orders The 'Order Editing Rules' feature strikes the perfect balance—it gives my customers the flexibility they want to fix their own mistakes without creating a mess in my fulfillment workflow, It’s saved our support team hours of manual data entry
Support
App support provided by Leoapps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days, order edits
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