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Lexer

Lexer’s CDXP helps brands become customer-centric.

No reviews
Free to install. Additional charges may apply.

App highlights

  • Speed tested: no impact to your online store

Key values section

Enriched customer profiles

Leverage your data from Shopify and other sources to create enriched customer profiles that tell you exactly who your customers are.

Deeper customer insights

Use insights-driven decision making to create unified omnichannel experiences that improve customer acquisition, engagement, and retention.

Increased personalization

Unify your customer data in the Lexer CDXP to deploy better personalization and target high-value customer segments to drive sales.

App details

Lexer

Lexer

The Lexer Customer Data & Experience Platform (CDXP), built for retailers, serves as your all-in-one hub for insight-driven marketing, sales, and customer service. With an enriched single customer view, maintained in real-time and accessible across all platforms, you can genuinely understand and engage customers to drive profitable growth.

Lexer’s onboarding, implementation, and strategic consulting services will help fill any gaps in your team’s resources to ensure a smooth, successful CDXP adoption.

Key advantages: Unify all customer data into a single customer view, enrich customer profiles with 3rd party data, advanced customer analytics and insights in marketer-friendly dashboards, effortless and effective segmentation and targeting.

CUSTOMER DATA PLATFORM

Lexer’s CDXP will effortlessly combine, cleanse, standardize, and enrich your data into an actionable single view of the customer. Our tools and team will help boost your customer IQ with AI-powered predictive analytics, third-party data enrichment, and targeted customer surveys.

MARKETING

Lexer’s marketing solution enables you to quickly identify the right customers, messages, creative, and channels for your marketing campaigns. Designed for retailers—not data scientists—our easy-to-use tools allow you to orchestrate highly targeted campaigns across every channel, reducing waste and improving engagement. With effective tools to track change and quantify impact, you can easily demonstrate the value of your marketing activities.

RETAIL

Lexer’s retail solution guides sales associates through interactions with each customer to improve the relevancy and impact of the in-store experience. Complete customer profiles allow you to build authentic relationships at scale. With access to detailed purchase histories and preference information, you can tailor the customer experience, capture traditionally lost data, provide informed product recommendations, and configure the next best actions for consistently high-quality engagement.

SERVICE

Lexer’s service solution brings all customer data, inboxes, workflows, and feedback forms together to enable informed, fully contextualized service interactions. With access to rich insights about the person behind each service request, your team can enter every conversation with the full context they need to provide consistent, high-quality service. Pre-configured next best actions for common requests allow you to guide agents’ responses and achieve personalization at scale.

Launch date

Integrates with

  • Klaviyo
  • Attentive
  • Yotpo
  • Braze
  • Google Ads
  • Facebook Ads
Lexer

Lexer

The Lexer Customer Data & Experience Platform (CDXP), built for retailers, serves as your all-in-one hub for insight-driven marketing, sales, and customer service. With an enriched single customer view, maintained in real-time and accessible across all platforms, you can genuinely understand and engage customers to drive profitable growth.

Lexer’s onboarding, implementation, and strategic consulting services will help fill any gaps in your team’s resources to ensure a smooth, successful CDXP adoption.

Key advantages: Unify all customer data into a single customer view, enrich customer profiles with 3rd party data, advanced customer analytics and insights in marketer-friendly dashboards, effortless and effective segmentation and targeting.

CUSTOMER DATA PLATFORM

Lexer’s CDXP will effortlessly combine, cleanse, standardize, and enrich your data into an actionable single view of the customer. Our tools and team will help boost your customer IQ with AI-powered predictive analytics, third-party data enrichment, and targeted customer surveys.

MARKETING

Lexer’s marketing solution enables you to quickly identify the right customers, messages, creative, and channels for your marketing campaigns. Designed for retailers—not data scientists—our easy-to-use tools allow you to orchestrate highly targeted campaigns across every channel, reducing waste and improving engagement. With effective tools to track change and quantify impact, you can easily demonstrate the value of your marketing activities.

RETAIL

Lexer’s retail solution guides sales associates through interactions with each customer to improve the relevancy and impact of the in-store experience. Complete customer profiles allow you to build authentic relationships at scale. With access to detailed purchase histories and preference information, you can tailor the customer experience, capture traditionally lost data, provide informed product recommendations, and configure the next best actions for consistently high-quality engagement.

SERVICE

Lexer’s service solution brings all customer data, inboxes, workflows, and feedback forms together to enable informed, fully contextualized service interactions. With access to rich insights about the person behind each service request, your team can enter every conversation with the full context they need to provide consistent, high-quality service. Pre-configured next best actions for common requests allow you to guide agents’ responses and achieve personalization at scale.

Launch date

Integrates with

  • Klaviyo
  • Attentive
  • Yotpo
  • Braze
  • Google Ads
  • Facebook Ads

Pricing

Free to install

Lexer’s pricing depends on your number of customer records and product features needed.

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