Reviews (91)
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We created a Linkpop page to have links to all SM sites and also links to our products sold on several different channels. This was easy to do and has led to some sales.
Thank you for writing your review and I am pleased to hear that adding a Linkpop page to your store has helped increase sales! We appreciate you letting us know how you've found the app so far. -Victor, Shopify Support
App muito bom mas ainda perde em funcionalidade para alguns serviços semelhantes. Poderia ter a opção de colocarmos separadores para organizar a apresentação, deixar escolhermos o tamanho das imagens nos links, e ter mais opções de links para afiliação, além da Amazon, com o Aliexpress e Shopee por exemplo. O botão do link de afiliado Amazon é apenas em inglês "Buy on Amazon", também não nos dá opção de mudar, isso atrapalha a conversão.
The app is never working. Now I have to go back to Linktree. Due to my customers not being able to access the link I have lost business.
Hey there! Thanks for taking the time to review Linkpop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/W8y0. We'd be happy to take a look at this issue to find a resolution! - Dirk, Shopify Support
The app is easy to use & manage. I only wish that the analytics section would have a custom time range to further track.
Thank you for writing your review and letting us know how you've found the Linkpop app so far, and I am glad to hear that you've found it easy to use. In terms of the analytics section, I can see why you'd like more custom ranges here and I will be sure to pass this suggestion onto our development team. -Victor, Shopify Support
I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this.
It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.
Hi, there!
Thank you for reaching out and sharing your review.
I can definitely understand the impact this has caused, as this is not the expected outcome. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can further troubleshoot and help identify the issue.
I hope this helps! -Victoria, Shopify Support.
Idea behind it is good but you can only have a single user within your Shopify store associated with the app.
So if the business owner is the one that sets up the app they cannot have a staff member/different user on Shopify manage it as it won't exist for any other users of your store.
Hello! Thank you for taking the time to leave us a review for LinkPop, and for providing us with that feedback. We've received a good amount of feedback from other users related to this limitation, so I'm happy to make our Developers aware of your review, as we have for those other instances of feedback! I can't promise what the outcome of sharing your feedback will be, but our bevelopers will be aware of this feature request as a possible consideration in future updates. Thanks again! -Imogen, Shopify Support
It sends random links, not my links, Some of them are PORN related! I cannot reach support.
Hi there, thank you for letting us know about this issue. We definitely want to review your Linkpop account and ensure that your merchant account is secure. Please contact our authenticated support through our Help Center as soon as possible: https://bit.ly/2AWw5VA. -Shay, Shop Support
I used this app for over a year. It was fine until recently. I can't login. I reached out to two different support advisors. Despite telling them numerous times that I have tried logging in with my staff account, and owner account, and that it doesn't work for either - they still don't understand.
It's been one week and the tickets are still open and unresolved. Unbelievable. 1. Shopify owns this app and doesn't recognize the issue.
2. Shopify Support has devolved to this abysmal level. Looking forward to a resolution, or at least an acknowledgment that the app is broken, quickly.
Hey there, Little Zen One. Thank you for taking the time to leave us a review for Linkpop. We're sorry to hear about these ongoing issues you've been experiencing while trying to access the app. For this particular issue, a cache and cookies clear of the browser you're using (or using an incognito/private viewing browser) clears things up and allows you to access things as expected again. I recommend that you give those steps a try. If you complete those steps and notice that things don't work, reach back out to the advisors you had spoken to via the follow up emails you would've been provided, and let them know that you were advised on these steps but they didn't work. They should be able to get in touch with some folks from one of our escalated teams so a deeper dive into your issue can occur. -Imogen, Shopify Support
I started using this app right away as a way to reduce the number of 'clicks' my customers needed to make in order to purchase. At least 50% of my sales come directly from this extremely user friendly app! I'm beyond pleased!
I'm delighted to hear that you've seen a big uptick in sales thanks to Linkpop and that it's been easy to use for you! Thank you for letting us know through your review. -Victor, Shopify Support
An Amazing App to Increase your Sales. We have Seen a Major Spike in Sales from our Instagram page, as we have used the Linkpop Link on our Brand Insta Page. A Highly Recommended App.. Thumbs Up
I am delighted to hear that the Linkpop app has helped drive sales on your store and we really appreciate you taking the time to write your review! -Victor, Shopify Support