Reviews (91)

Overall rating
2.2
Counts per rating level
  • 34% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 38% of ratings are 1 stars
November 8, 2022

Broken. Refuses to install. Just keeps looping, opening a new tab, with the same "click here to link your account" over and over again.

Shokt
United States
2 days using the app
Shopify replied December 28, 2022

Hey there, Shokt. Thanks for taking the time to leave us a review for LinkPop, and letting us know about this issue. I tested this in my test store and encountered the same issue but was able to fix it by doing the following. 1.) Download the 'Linkpop' Channel. 2.) Click the 'click here to link your account' button. 3.) when a new page loads, click on a different link on the page to be taken somewhere else. 4.) click the 'back' button on your browser, which is usually found within the top left. 5.) Click the button.

Just to note - this worked for me in my own store but I haven't been able to test this in other shops. This may do the trick! If you find that it doesn't, please try clearing your cache and cookies (https://nr.tn/3kpGTQ7), attempting the link using a different browser, and reset your internet and then try again. If you find that these suggestions don't do the trick, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can authenticate you and dig deeper into things for you. -Imogen, Shopify Support

January 24, 2024

No settings, no options!

High Dreams
United States
About 10 hours using the app
Shopify replied January 26, 2024

Thank you for your feedback! If you are having issues with the app or how to use it please contact our Support Team (https://shopify.link/qL3P). -Emily, Shopify Support

October 18, 2022

El link no sirve, cuando creas la página y lo quieres poner en instagram dice error. Es una pena porque es una opción buena.

Esjoy
Spain
21 minutes using the app
August 8, 2022

Just another complete garbage offer by Shopify to let a 3rd party walk through your customer data. On the delete app page one gets this warning, "If you remove this sales channel, a request to erase your customers’ personal information from this sales channel will be sent to the developer after 48 hours unless the sales channel is reinstalled." Any idea how impressive it is to find that a third party (sales channel) developer now gets to choose if they want to keep your customers private data after being granted it by this app? To ANY of the merchants who have been using your site for years? Oh don't worry they'll be honest, wink..... Allowing an app to walk all over us so that you can avoid actually putting a function at actual shopify is still not impressive.

River Jade Smithy
United States
17 minutes using the app
Shopify replied August 25, 2022

Thank you for taking the time to write your review and share your concerns regarding the Linkpop app. I would like to clarify that the app itself does not use or store customer data directly and that as a Shopify app, it adheres to all data and privacy guidelines. This includes GDPR and other data regulations followed by Shopify, which are mentioned here: https://bit.ly/3KltPqw.

The message you saw regarding a request being sent to the developer to erase customer data is not an accurate representation of what occurs when the Linkpop app is removed from a merchant's store, and it refers to this webbook which is invoked when an app is uninstalled: https://bit.ly/3wv0X9H.

I hope this has helped allieviate some of your concerns, but if you do have any further questions about the Linkpop app or how Shopify handles customer data, please feel free to contact our support team directly: https://bit.ly/2AWw5VA. -Victor, Shopify Support

October 19, 2022

no funciona. Pese a las malas reseñas he querido probarla porque el concepto me parece interesante, se instala pero no funciona.

De Moi à Toi - De Mí para tí
Spain
2 minutes using the app