Reviews (91)
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it STOP WORKING and when you click the link it says is not secure and won't open
Hi, there!
We appreciate you taking the time to share your experience with the app. We're sorry to hear you're running into issues on your end.
Whether the issue is appearing on desktop or mobile, there are some troubleshooting steps you can try:
1) Try clearing the cache and cookies in your browser.
2) Try using a different browser, incognito mode or a private browsing window
3) Lastly, try another network (ex. like cellular data instead of WiFi)
If these troubleshooting steps do not help resolve the issue, you can get in touch with our Support team who will be happy to take a more detailed look: https://shopify.link/VAaY. -Victoria, Shopify Support.
Muy contenta con esta aplicación.
Permite que mis clientes tengan acceso directo a las publicaciones/ofertas que publico.
Útil para conectar con clientes en las redes sociales.
I was looking for website to try my products out and stumble across linkpop, never knew that something like this excisted. So happy that I have found it. Will be using it for a while :)
It's great to hear that you've come across the Linkpop app and found it helpful, and we really appreciate you writing your review and sharing your experience with the app here! Thank you for getting in touch. -Victor, Shopify Support
Link pop is great similar to the Stan store but when shared to a social platform such as Ig or tiktok the link has issue as if it's not compatible.
Hey there, thanks for bringing this to our attention. We would like to take a further look into the setup of the Linkpop and the link that you are experiencing issues with. If you are still experiencing this, please reach out to our live support by navigating to our Help Center: https://shopify.link/8Vjw. When you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to Speak with support. -Ollie, Shopify Support
It is ok. But needs improvement to keep Shopify store owners updated. 1. Need more editing features. I would like to customize it more and you are unable to move the links once added to the app.
Thanks for providing your feedback. I can see the value of allowing you to customize the Linkpop page further and moving the links once they are added. I am going to provide this to our developers as a suggestion. We appreciate you reaching out and taking the time to write a review. -Ollie, Shopify Support
Has stopped working without warning and we didn't realize for several days which means a lot of potentially lost business for us.
Hello! Thanks so much for letting us know about this. This is absolutely not ideal. If you continue to have any issues at all or need to troubleshoot your Linkpop account, please connect with us via our Help Center by choosing "Contact Support". -June, Shopify Support
Worked at first but now unreliable.
Regularly fails to link to the page.
Thank you for your review and feedback. I would try uninstalling and reinstalling the app to see if a new connection allows for that link to work all the time. -Emily, Shopify Support
I must say, I do like that Shopify creates their own apps more and more.
Though, Linkpop unfortunately lacks a few crucial features, that makes it not usable for me. I love that there are analytics built in, that it easily integrates with my store, and that the creation process is extremely easy.
My problems with existing features:
- The lack of ability to hide the product price of a product card.
-> This is my biggest complaint that makes the app useless as I have different prices for products depending on the market. Linkpop doesn't track where the user lives at so it always shows the base price, which for some people is wrong and they'll get the surprise once they click on the product link.
- The somewhat broken preview.
-> Texts appear way too big compared to how it actually looks on the phone for example.
- The lack of ability to hide the branding even as a paid option.
Features I would like to see in there (and wonder why they aren't implemented already):
- A collection link. The same as the product link, but with collections.
- Additional social media handles: Vimeo, behance
- An option to add a banner image
- More fonts
Thank you for your review! We definitely appreciate the detailed feedback. While we can't guarantee that all of these requests will be implemented, we will submit your feedback to our developers on your behalf. - Skye, Shopify Support
Linkpop is promising and I had fun setting it up which was easy by the way. However, I notice that the page flickers on Instagram if you are using an image as background instead of just color. The back image moves as you scroll which causes the make to flicker which is annoying. I thought perhaps the size of the image I was using was too big, searched online for recommended size for background image on linkpop but didn't see any. Shopify don't even have anything about background image size for linkpop on their official website.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that you're experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into why the image is flickering: https://bit.ly/2AWw5VA. - Blair, Shopify Support