Reviews (91)

Overall rating
2.2
Counts per rating level
  • 34% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 38% of ratings are 1 stars
October 25, 2022

Great app if you only have 1 shopify website, but if you have multiple you will only be able to access one link pop account. Not because you can't create multiple, but because you will never be able to log out of the last one and it will continually show up on all of your shopify websites. Support was great at first, but when they didn't have an answer to solve my issue, they stopped responding.

High Koalaty
Canada
8 months using the app
Shopify replied November 3, 2022

Thanks so much for taking the time and bringing this to our attention. While we don't have a resolution to solve your issue at the time, we'd be happy to bring the issue up with our development team. We appreciate your feedback and support. Cheers. -Elias, Shopify Support

December 24, 2023

Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…

DeesMerch
United States
8 months using the app
Shopify replied January 2, 2024

Thank you for taking the time to share your feedback. It's unclear if you were able to reach out for support, but if you decide to give it another shot we would be glad to support you with set-up here here: https://shopify.link/vRnL. -Olivia, Shopify Support

October 19, 2022

I use this app in our Instagram bio to help my customers navigate through our website and easily direct to pages in our store without having to search. It is super easy to use and I love how you can access it directly through the shopify app on mobile. Thank you

Mothers Mylk
Australia
7 months using the app
Shopify replied November 18, 2022

Thank you so much for writing your review and for sharing your experience using the Linkpop app for your store. I'm delighted to hear that it's been easy to use and that you've had positive results from setting up Linkpop on your store, and we appreciate you taking the time to let us know here. -Victor, Shopify Support

September 12, 2023

I have to start out saying I actually liked the app and how it syncs with my store. It is easy and convenient to use but I give it a one star because of the security issues I've been experiencing.

I have this app connected to QR codes, social media, websites, etc and it's a massive pain in my side that I have to switch to another service. I've had an issue for who actually knows how long, that my link is being hijacked by other businesses outside the US.

When someone clicks on my link in any of my bios, it redirects them to another company.

This could explain large dips in my sales over the last several months, so who knows what has actually been happening.

I've contacted Shopify support three separate times about this issue and they insinuated it's a problem on my end with my browser, cookies, or cache. They also can't replicate the issue... To be fair, they can't even figure out how to view my Instagram account which has thousands of followers. So of course they were not able to experience anything I was seeing first hand.

I've also tried uploading video with my phone demonstrating my issue, but they only accept a very particular type of video that I was not able to get correct even after downloading the specific app they recommended. I have an iPhone which should have been an easy and seamless upload.

After the third complaint and zero answers as to what was actually happening, I've decided to move all my linking services to another company. I don't feel comfortable knowing this is a Shopify product and Shopify cannot give me any answers, if my store is secure, or why this is happening.

I have decided to go with a third party paid service. I feel more comfortable knowing my linking and website are totally separate so it won't compromise my store in any way.

Christina Lee Dot Meditation Âû
United States
7 months using the app
Shopify replied September 15, 2023

Hi, Christina. Thank you for your review and sharing all of that context. I haven't heard of this happening with LinkPop, but if you're experiencing issues with the app we'd definitely want to look into it further. I know you've already done this, but speaking with our support team here (https://shopify.link/vRnL) is the best way to get more help with this app. If you're unable to send videos of the issue, using screenshots to explain what's happening can help as well. -Erin, Shopify Support

October 20, 2022

We've been using Linkpop since the very beginning, and our experience is amazing! The app is super easy to use and it helps us increase our conversion rate, would definitely recommend people to give it a try!

Yao Secret
United Kingdom
7 months using the app
Shopify replied November 25, 2022

Thank you so much for writing your review and for sharing your feedback on the Linkpop app with us here. I'm delighted to hear that it's helped increase conversions on your store and hope that continues as your business grows. -Victor, Shopify Support

October 19, 2022

We've seen a lot of conversions of buyers purchasing directly through Linkpop. It's an easy way to make sure all of our social link in bios are the same and update at the same time. And it works directly with Shopify to place the order. I was actually surprised at how many customers have used it to purchase. Wishing for some more customization but for now it's working great!

Field Sports Training
United States
6 months using the app
Shopify replied November 22, 2022

I am delighted to hear that Linkpop has been working well for your business and thank you for letting us know about your experience using the app here. I hope Linkpop continues to be a useful tool for your store and we appreciate you getting in touch. -Victor, Shopify Support

October 19, 2022

This is a nice way to link social media straight to your website! We have seen conversions! I wish we had more control over appearance.

Stick Mobility US
United States
6 months using the app
Shopify replied November 21, 2022

Thank you for writing your review and sharing with us your experience using the Linkpop app, and for also letting us know how it could be improved. I can certainly see why being able to better customize your Linkpop page would be desirable and I will be sure to pass your feedback onto our development team. We appreciate you getting in touch. -Victor, Shopify Support

October 26, 2022

Derzeit kann nicht auf die App zugreifen. Ich soll immer noch mal ich neu anmelden, das funktioniert null.

🅛🅞🅛🅛🅨🅟🅞🅟🅟🅨
Germany
6 months using the app
October 19, 2022

Great simple app - does the intended job! Easy to use, easy to change - simple and straight forward.

Vici Wellness
United States
6 months using the app
Shopify replied November 21, 2022

Thank you for writing your review and I am delighted to hear that the Linkpop app has been working well for you! We appreciate you reaching out and sharing your feedback with us. -Victor, Shopify Support

October 19, 2022

VERY HELPFUL We love this app to help our users click straight to relevant content and unique links that are relevant together. Embed videos to draw users to our site with one click and to allow them to one-click purchase specific items we are featuring or are on sale. Thank you for continuing to update the channel as well.

PhysiVāntage®
United States
5 months using the app
Shopify replied November 25, 2022

It's great to hear that you've loved using the Linkpop app, and we appreciate you letting us know here in your review! Thank you for taking the time to get in touch. -Victor, Shopify Support