Overall rating
3.6
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 33% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 12, 2023

I can't change the fields from English to Spanish and I can't find a way to contact support either. They need to have a way to communicate with them.

luckyyou
Mexico
Time spent using app: 30 days
NexusMedia OÜ replied April 13, 2023

Hi there,

Thank you for your feedback. We'll add ability to contact our support team from within the app ASAP, but you could easily reach us from the listing page in the AppStore (Send message link in the Support section) or just contact us directly by email support@nexusmedia-ua.com.

As for the app translation, we're working on that feature right now and it will be added soon. But meanwhile, we could customize the app for you and change any text or label you need. So please feel free to reach us by email support@nexusmedia-ua.com and we'll do our best to make the app fit your needs.

Thanks,
Takeout team

April 1, 2023

I needed customize-options. At least with the texts! The design itself is great, but it's not useable like that.

MYSTA
Germany
Time spent using app: 17 minutes
NexusMedia OÜ replied April 6, 2023

Hi there! Thank you for your review. We're very sorry that the built-in functionality app provides didn't meet your requirements. We're working on the app improvements and we'll add ability to customize all the form texts. But meanwhile, we could customize the app for you and change any text or label you need.

Our support team tried to reach you, but no luck. So please feel free to reach us by email support@nexusmedia-ua.com and we'll do our best to make the app fit your needs.

Thanks,
Takeout team

December 6, 2022

fantastic application, simple, intuitive, complete with everything you need to sell more.
Their technical support is really great!
Super efficient and professional. TOP TOP TOP

GenteCheVale
Italy
Time spent using app: 20 days
September 28, 2022

App settings are easy and straightforward to navigate. Customer Service is great, very quick to respond when there is an issue, and very helpful.

Naturally Healthy Pet
United Kingdom
Time spent using app: About 1 hour
May 8, 2022

Wonderful app. The customer can clearly choose from the given options how the order should be deliverd (via parcel or local delivery or pick up).
Customer service from Nexus Media is very helpful and they are very happy in customizing and improving the app. Very appriciated.

muddler-md
Germany
Time spent using app: 19 days
November 25, 2021

Outstanding Customer Service! The whole team went the extra mile to create custom settings to suit our store policy

Kwikcare Corporation
Canada
Time spent using app: 3 days