Reviews (103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for B2B operations, noting its effectiveness in restricting price visibility and purchase options to registered merchants only. It is easy to use, integrates seamlessly with online stores, and does not affect site performance. The customer support is responsive and quick to resolve issues, even on weekends. The app also offers extensive customization options, making it adaptable to specific products or merchant groups, and is considered cost-effective for its functionality.
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Overall everything was going well, and the customer service team was quick answering and helping with our request. But I won't forget the way they addressed me. Once they fixed the problem, the team asked to leave a review, and 8 minutes after when I was leaving this review, I received a mean email from them saying the following: " I don't understand your 'way of communicating'!!!
This is the 5th time you send an email asking for something, I reply and do what you requested. But you never reply back, just ignore. I got what I wanted, IGNORED ... " I'd appreciate a bit more of respect, specially from a customer service team... That's what makes a difference when choosing someone to work with... just an honest advise... Wish you all the best
I only said that because this client sent us 3 emails before this conversation and after we replied and did what they requested we didn't get any reply back. This is not an excuse and will not happen again.