Overall rating
Counts per rating level
  • 60% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 40% of ratings are 1 stars
October 31, 2023

Update: Having difficulties with the app. Recently it was completely down. Support used to be super responsive, but now they are practically unreachable. They don't react to any messages. The problems I am facing remain unresolved and my questions unanswered. Currently I can't recommend this app.

Original Review: Super intuitive, got my first product test set up in minutes. A/B testing can be so simple and if you're not already doing it, you're leaving money on the table.
Support is super responsive, quick to fix little bugs and always open to suggestions. Already love it now, but excited to see what the future holds!

ajust Presets
Over 1 year using the app
July 11, 2023

I would give 0 stars if it would be possible. Unfortunately, the app simply doesn't work and has lots of bugs (at least for the content A/B test, I didn't try anything else so I won't comment on other types of tests - perhaps they work very well). What are my issues with Lomio? My test versions were not saving at all. Even if some changes were saved, in another product page my saved changes were disappearing. On top of that when I thought that everything is working - I realized that what I see in the app is not what customers see. I am using hotjar to review customers' behaviour and the text from one page was on the other page (I double checked it in Lomio and it doesn't look like this). On top of everything, customer support didn't respond to my messages in 5 days - so at this point, I cannot give any other review than 1star. It is such a shame, the tool looks great and it could be extremely useful but all those bugs and issues are unacceptable.

5 days using the app
Southpoint Software Inc. replied July 12, 2023

Hello, Yuan here from Lomio.

Your feedback is of utmost importance to us, and we deeply regret any trouble.
I want you to know that we are taking your feedback seriously and are already working diligently to address the issues you highlighted in your review.
We will reach out to you in resolving any outstanding concerns or issues.

July 6, 2022

The best split-testing app on Shopify's app store! We've tried all of the other popular ones and they simply don't stand a chance against Lomio. Valentin and co are amazing developers, highly responsive, and ship changes to their product quickly. Moreover, pricing is transparent and simple. Would recommend Lomio highly.

nightcity clothing
United Kingdom
5 months using the app
February 15, 2022

Love it! Nice UI and it’s pretty affordable. Hope it stays that way though. Also, Daniel is very responsive. Thanks.

United States
3 months using the app
Southpoint Software Inc. replied February 17, 2022

Hey, thank you for the kind words! It keeps us motivated to innovate more.
If there's anything we can do to help you succeed more, you know where to find us :)

April 8, 2022

I was very surprised how good the app already is. Not only that the functionality on a technical level does not screw with your configuration but also the team was lightning fast in adding additional features at my request. In my view the best app I ever used from 50+ I have installed.

About 1 month using the app
Southpoint Software Inc. replied April 8, 2022

Thank you so much for the kind words! It gives us the motivation to be even better :)