Loop Returns & Exchanges
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Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty.
Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop.
- Optimize return costs with Workflows, Logistics, Point of Sale, and more
- Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
- Protect against return fraud using Workflows, Custom Rules, and Blocklists
- Provide a premium experience with at-home pickup and simple, self-serve returns
- Build confidence with Tracking and learn about shopper behavior with Insights
- Důležité informace
- Oblíbené u firem ve Spojených státech
- Funguje s nejnovějšími motivy
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- Shopify POS
- Pokladna
- Gorgias
- Klaviyo
- Shiphero
- NetSuite
- Attentive
- Global-E
Kategorie
Možnosti vrácení
Správa vracení
Sledování
Cena
Offset
Zdarma
- Leverage consumer-paid returns to fully cover software + return shipping. All of Loop's best functionality.
Essential
$155 / měsíc
- Unlimited destinations
- Automated return policies
- Carrier rate shopping
- Workflows
- More at link below
Advanced
$340 / měsíc
- Full Essential plan, and
- Shop Now
- Instant exchange
- Bonus credit
- Fraud prevention
- More at link below
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (211)
Received excellent customer service from Rece! I reached out on NYE expecting someone to get back with me in a few days, and was surprised when I got a response back right away! Rece was so helpful and had already taken the necessary steps needed! By the time I saw the response the issue was resolved and there were only a few things I needed to do on my end to finalize things. Needless to say it was an amazing support experience.
Thank you for the fantastic review 💙 We’re so happy Rece could help you promptly and get everything sorted quickly- even on NYE! We appreciate you taking the time to share your experience.
Loop's system is great, but it's the people that make the experience phenomenal. Almost every email I send is always due to me not understanding something and within minutes I get a response. Everyone is knowledgeable and helpful, thank you for the service that you provide!
We’re so glad to hear that our team has been able to provide the support you need 🙌
It’s our goal to be as helpful and responsive as possible, and we appreciate you recognizing our efforts. Thanks for choosing Loop! 💙
LOOP is an excellent tool for our company to manage returns and exchanges. While the features are impressive, what really stands out to me is their customer support. I truly appreciate working with their team— they are not only knowledgeable but also consistently approachable and eager to help with any issues.
Thank you for your thoughtful review 💙⭐️
We're thrilled that Loop has been a valuable tool for your business and that our support team has made such a positive impression. We're always here to help!
Loop helps us to provide an automated process for our customers to process returns, exchanges and warranties, without waiting for reps to be live. I love that Loops links seamlessly with Shopify and their 'Shop Now' feature prompts customers to increase their spend with us when exchanging for new products. We are also always assisted by our Loop rep when needed.
Thank you for the wonderful feedback! We’re happy to hear that our team is providing the support you need—it's always our goal to make your experience as smooth and efficient as possible 💙
I would recommend LOOP to other individuals and companies. We have been using Loop for over 2 years now and each year new updates are made that are very helpful and their support team is excellent. Just recently had a rare issue with our shipping labels generating and the support staff was able to locate and help us resolve the issue within days.
Thank you for taking the time to share your experience 💙
We’re thrilled to hear that the updates and improvements have been helpful, and we’re so glad our support team was able to quickly resolve the issue with your shipping labels. It’s always our priority to provide top-notch support!
Podpora
Podporu aplikace poskytuje Loop.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
27. květen 2021
Přístup k datům
Tato aplikace potřebuje přístup k následujícím datům, aby ve vašem obchodu mohla fungovat. Důvody zjistíte v zásadách ochrany osobních údajů vývojáře.
Zobrazte osobní údaje:
Zákazníci, majitel obchodu
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Zákazníci
Jméno/název, e-mailová adresa, telefonní číslo, fyzická adresa, geolokace, IP adresa, prohlížeč a operační systém, chování při procházení, soubor cookie ID klienta
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Majitel obchodu
Jméno/název, e-mailová adresa, telefonní číslo, fyzická adresa
Zobrazte a upravte data obchodu:
Zákazníci, produkty, objednávky, slevy, dárkové karty, analytika obchodu, online obchod
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Upravte zákazníky
Chování při procházení or zákaznická data
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Upravte produkty
Skladové zásoby, produkty, zveřejnění produktů v prodejních kanálech, or kolekce
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Upravte objednávky
Přiřazené plnění, návrhy objednávek, plnění objednávek, plnění spravované obchodníkem, úpravy objednávky, všechny podrobnosti objednávek, vrácení, informace o dopravě, or plnění třetí stranou
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Zobrazit a synchronizovat slevy
Slevové kódy a propagační akce
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Upravte dárkové karty
Dárkové karty
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Upravte analytiku obchodu
Pixely
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Upravte svůj online obchod
Stránka pokladny
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Upravte další data
Lokality, Nastavení Shopify Markets, or cenová pravidla
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