Lua Store Chat AI Agent

Lua Store Chat AI Agent

Pricing
Free to install
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (2)
Developer
Lua Global

AI store chat that helps customers find, shop and buy directly in chat. Set-up in under 10 minutes.

Lua is your all-in-one AI chat support agent. With just a few clicks, your Lua store chat bot accesses your full site, orders & catalog to help customers shop, understand your policies & track their order whether on site, Instagram, Messenger or WhatsApp. Designed to be the seamless AI tool your business needs to automate sales & customer service. No coding needed. On average, stores that use live chat convert 15–20% better and reduce support requests by as much as 50%.

Lua is your all-in-one AI chat support agent. With just a few clicks, your Lua store chat bot accesses your full site, orders & catalog to help customers shop, understand your policies & track their order whether on site, Instagram, Messenger or WhatsApp. Designed to be the seamless AI tool your business needs to automate sales & customer service. No coding needed. On average, stores that use live chat convert 15–20% better and reduce support requests by as much as 50%. more
  • AI chat support that syncs to the front & back end of your store
  • Customer service & shopping assistance, on autopilot
  • Builds carts and creates checkout links directly in chat
  • Automated shopping & customer support on site, Messenger, Instagram & WhatsApp
  • Set up & integrate Messenger, Instagram & WhatsApp with no coding needed
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

Arabic, Assamese, Azerbaijani, Belarusian, Bulgarian, Bambara, Bangla, Tibetan, Breton, Bosnian, Catalan, Chechen, Central Kurdish, Czech, Welsh, Danish, German, Dzongkha, Ewe, Greek, English, Esperanto, Spanish, Estonian, Basque, Persian, Fulah, Finnish, Filipino, Faroese, French, Western Frisian, Irish, Scottish Gaelic, Galician, Gujarati, Manx, Hausa, Hebrew, Hindi, Croatian, Hungarian, Armenian, Interlingua, Indonesian, Igbo, Sichuan Yi, Icelandic, Italian, Japanese, Javanese, Georgian, Kikuyu, Kazakh, Kalaallisut, Khmer, Kannada, Korean, Kashmiri, Kurdish, Cornish, Kyrgyz, Luxembourgish, Ganda, Lingala, Lao, Lithuanian, Luba-Katanga, Latvian, Malagasy, Māori, Macedonian, Malayalam, Mongolian, Marathi, Malay, Maltese, Burmese, Norwegian (Bokmål), North Ndebele, Nepali, Dutch, Norwegian Nynorsk, Norwegian, Oromo, Odia, Ossetic, Punjabi, Polish, Pashto, Portuguese (Brazil), Portuguese (Portugal), Quechua, Romansh, Rundi, Romanian, Russian, Kinyarwanda, Sanskrit, Sardinian, Sindhi, Northern Sami, Sango, Sinhala, Slovak, Slovenian, Shona, Somali, Albanian, Serbian, Swedish, Swahili, Tamil, Telugu, Tajik, Sundanese, Thai, Tigrinya, Turkmen, Tongan, Turkish, Tatar, Uyghur, Ukrainian, Urdu, Uzbek, Vietnamese, Wolof, Xhosa, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Zulu, Amharic, Akan, and Afrikaans

Works with

  • CRM systems
  • booking systems
  • channel managers
  • POS
  • Order management systems
  • Meta

Pricing

Free

Free to install

$5 per 100 messages

  • Up to 200 responses/month
  • All channels included
  • Basic analytics
  • Email support
  • Brand customisation

Starter

$25 / month

$5 per 100 messages

  • Up to 400 responses/month
  • All channels included
  • Basic analytics
  • Email support
  • Brand customisation

Growth

$100 / month

$5 per 100 messages

  • Up to 2000 responses/month
  • All channels included
  • Advanced analytics
  • Priority support
  • Custom integrations

Scale

$250 / month

$5 per 100 messages

  • Up to 6000 responses/month
  • All channels included
  • Premium analytics
  • Dedicated support
  • Advanced customization
  • Multi-agent support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 10, 2025

Great product- helped us automate customer queries & turn chats into sales.

Ma boutique
France
About 8 hours using the app
September 10, 2025

I installed Lua to help me sell on Instagram & WhatsApp- loving it so far!

Rocco & Rose
United Kingdom
5 minutes using the app
Lua Global replied September 11, 2025

Thanks for your review! We're glad you're enjoying our AI sales agent!

Support

App support provided by Lua Global.

Developer

Lua Global

3 Germany Drive, Unit 4 #1816, Willmington, DE, 19804, US

Launched

September 8, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store

  • Edit products

    Inventory, products, or collections

  • Edit orders

    All order details for the last 60 days or draft orders

  • Edit your Online Store

    Pages on your Online Store, theme, or checkout page

  • View other data

    Locations or Shopify Markets settings

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