Magic: Exchanges and Returns

Magic: Exchanges and Returns

Free to install. Additional charges may apply.
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Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

July 31, 2023

Languages

English

Works with

easypost, dhl, ups, ebay, klaviyo, carriers

Magic is a return portal that incentives customers to choose exchanges & store credit over refunds

Magic, a modern returns portal that encourages customers to exchange or receive store credit instead of seeking refunds. Magic is designed to enhance customer satisfaction and reduce burden on your customer service team by providing customers with clear instructions and real-time tracking. Magic allows customers to to purchase new items during the return process, thereby turning returns into opportunities to strengthen customer loyalty and drive repeat business.

Magic, a modern returns portal that encourages customers to exchange or receive store credit instead of seeking refunds. Magic is designed to enhance customer satisfaction and reduce burden on your customer service team by providing customers with clear instructions and real-time tracking. Magic allows customers to to purchase new items during the return process, thereby turning returns into opportunities to strengthen customer loyalty and drive repeat business. more
  • Incentivise customers to choose exchanges or store credit over refunds
  • Purchase new items within the return flow
  • Choose your own return reasons to better understand your customer needs
  • Virtually inspect items even before returns are sent to your warehouse
  • Connect to wide variety of WMS and CRM tools to integrate returns portal deeply

Pricing

Free to install

Free trial of 30days. Returns are free, €5 per recovered revenue (exchanges, storecredit)

Free to install

Free trial of 30days. Returns are free, €5 per recovered revenue (exchanges, storecredit)

All charges are billed in USD. See all pricing options

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Data access

This app needs access to the following data to work on your store.

Learn why in the developer's privacy policy.

View personal data

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, gift cards

  • View customers

    Customer data

  • Edit products

    Products, inventory, publications of products on sales channels, or collections

  • Edit orders

    Order fulfillments, all order details for the last 60 days, draft orders, returns, assigned fulfillment, merchant managed fulfillment, third-party fulfillment, or shipping information

  • View and Sync Discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

About this app

Launched

July 31, 2023

Languages

English

Works with

easypost, dhl, ups, ebay, klaviyo, carriers

Built by Magic Automation AB

About Magic Automation AB

No reviews yet

1 year building apps for the Shopify App Store

Birger Jarlsgatan 57, 113 56 Stockholm, Stockholm, 11356, SE

Support

Send a message

hey@usemagic.co

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