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Super easy to use and connects our webstore with Mailchimp seamlessly. That's it. That's all I use it for.
Everything works as intended. Thank you to the team behind ShopSync for providing this app to the Shopify community.
Received an email saying "Your automations and data syncing will continue uninterrupted with the Mailchimp for Shopify integration", but when I checked today, the syncing had stopped at some point and as a result, people who had subscribed to my newsletter recently (Including Black Friday deals) had not received their newsletters. Disappointing to say the least.
Hi there, thanks for your feedback. We saw your review and we wanted to try to clarify the scenario you're experiencing. When the sync is initiated any subscriber at checkout will still receive an automation business as usual. Also, the sync was initiated on 12/11, and was completed in under 2 hours.
We'd like to troubleshoot further if you're missing a subscriber in your Mailchimp Audience. We'll be happy to investigate with you to see why any customer didn't receive an Automation. Can you drop us a note at mc4shopifysupport@mailchimp.com?
So far the transition has been smooth and reliable. Thank you for giving us the ability to keep our contacts from MailChimp.
Works great! And was very easy to install. (A great way to get around the Shopify/Mailchimp non-coorporation.)
No complaints here - did the job of moving the 200K customer list post Mailchimp-Shopify breakup without issue. Just recently cleaned up the customer list and using the forced synch feature to repoint the new list. We reached out for support and got the usually pay request but also a quick note on how to do the reset - that shows they care - worth the 5 stars. For what it's worth I would have paid $50 or so for the functionality to migrate way back when. Paying a monthly fee is a bit unnecessary since we've only used it 2x. Maybe a one-time support fee ask - you guys deserve it.
So far, the set up and integration was super easy. I was able to connect Shopify store with my Mailchimp mail list and sync quickly.
Do not download and DELETE this app from your Shopify store immediately. They have resubscribed thousands of customers ranging back from 5+ years ago who have unsubscribed from my emails. Upon emailing them about it and asking them to call me immediately, they informed me that phone calls are only for premium plans. WHAT? Had to delete it immediately, and continue to apologize to thousands of customers.
It was unfortunate that our issue was not resolved, the CS team was very responsive and supportive.
UPDATE: All sorted now-thank you for the prompt response
Hi my pop up form doesn't have an X in the top right corner? So it just sits there obscuring the view for my customers.....I have tried editing it but it just cannot be dismissed
It does show on mobile phone but not browser from a computer. So frustrating as I have linked my customers. I was told that it was because of the Shopify 2.0? But shouldn't an app for Shopify integration be across the board regardless? I feel I have lost customers using a browser as the pop up cannot be dismissed
**Update**
A patch was rolled out to fix this issue shortly after the review was posted. When viewing your site, the "x" in the top right corner is now visible. Please let us know if you run into any other issues by contacting us at mc4shopifysupport@mailchimp.com. We appreciate your feedback!
Thanks for your review and feedback. We certainly understand how the popup form behavior as described is not ideal for merchants and customers alike. We do have a workaround that can be put in place while we work to resolve this issue. We've reached out via email with the full details on how to do so but essentially it involves adding some css to the theme code to make the X display again as it was hidden due to some code changes in the default Shopify themes.