The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We have used Malca Amit shipping since we launched in 2018. It's a great app and service, fully insured, and we just don't have to worry about shipping. The team are great at following up claims if and when they arise so it's like having an extra person on your logistics team. Interfaces well with Shopify and the team are always open to software improvements as well.
I had a very poor business experience with them. I negotiating with them to switch from my current carrier, everything was going well and I had spent a lot of time on the negotiation. I signup based on what we negotiated to find out the sent me a higher pricing than our original agreement, which I did not check. I had never had this happen and would not think they would do a swatch and bat. They are very hard to deal with, after all the back and forth we had. I had to go back on all the emails to find the pricing that I had and contacted them to fix it but they stop replaying to my emails. This was surprising, so i called again and asked fix it but they stated it is this rate and if i dont like it too bad. That was pure waist of time and very bad business practices. i found a better company cheaper so work out i guess.
Van Der Hout Jewelry
Malca offers the best customer service that I could dream of
Your app is wonderful and customer service is top-notch. Elai and Lior have provided seamless integration and excellent shipping rates. We highly recommend Malca-Amit.
Great service, great prices. We are really glad to have this shipping option.
Amazing shipping company!!
Quick to respond, reliable, and best prices out there!
Goes above and beyond for their customer's needs. Easy to use app and amazing support from the team, especially Elai!
I wish I could give them 6 stars!
Work with several of their offices around the world and the quality of their service is extremely reliable, courteous and on time.
The prices are also among the most reasonable in the industry.
Will certainly recommend Malca-Amit to anyone in our industry.
we have been using Malca-Amit for both low and high value items- they are rock solid. quick and thorough technical support and great rates with FEDEX! would definitely recommend!