Malomo Order Tracking

Malomo is one of the few positive ROI SAAS businesses out there. They are a dedicated team that cares about making your order follow up emails feel personal to your brand in a way that also increases brand loyalty and sales.

We've had Malomo for years and it'd be a week one install for any store I'd run.

Malomo makes order tracking smooth and easy. The UI is super pleasant for customers, keeping them on the site longer—and they end up buying more! The ROI we get is absolutely crazy. Total game changer!

Wow, the UX of this app (as a merchant + for end customers) is incredible.
Beautifully designed, great reporting and insights. And the best part is the volume of tracked shipping events that you can trigger notifications from in Klaviyo. Their support is also responsive and stellar!

I can't say enough about how wonderful this solution is. The product is easy to use but incredibly advanced if you need to customize your order tracking process in unique ways. We were able to build our first order tracking page in minutes. It integrates with everything we need (email/sms, reviews, shipping protection etc.) and they are continually improving their reporting and data. The weekly shipping performance email is a must read and helps us set better expectations with customers. Plus the amount of revenue we see every month from the tracking page and emails flows has paid for itself tenfold. This is a no-brainer!

We’ve had an incredible experience using Malomo for our Shopify store’s custom order tracking page. Yaw and his team have created a phenomenal product, with phenomenal customer service, on top of it. Our product requires a lot of customer education, and the custom Malomo order tracking page was intuitive and easy to use, allowing us to build another crucial touchpoint in the customer journey. Highly recommend Malomo!

Great experience using Malomo to update our tracking page and email flows, as well as reporting features that allow us to get ahead of issues proactively. Yaw is great to work with and made the process seamless!