Reviews (36)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 10, 2024

We love it! it's one of the the only apps that does this at an affordable price right now! Customer service i pretty good, if they forget to get back to you just send a follow-up. I like that they are constantly improving which is amazing!

ShopGalil
United States
3 months using the app
Manifest AI replied July 23, 2024

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

January 23, 2024

We are a new small UK company and we were looking for options to help our customers and keep them on the site longer. We have noticed an increase in uptake by our customer using this app and the beauty is that we can can see full conversations and make improvements as a result of this. The app is extremely easy and the customer service has been amazing. Customers are now using this app over the standard search bar making a more personal service.

Gymate Pro
United Kingdom
2 months using the app
Manifest AI replied July 23, 2024

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

November 1, 2023

Manifest AI is wonderful. I am a one-person operation and I have to sleep sometimes, and Manifest AI does the work of a customer service rep so I don't have to. The one thing that they don't offer is a message when someone removes an item from their cart. But no one seems to have this function, so it's not surprising that they don't. Anyway, they're working on it. Thanks, Manifest AI for a great system. :D

Genius Books
United States
About 2 months using the app
Manifest AI replied November 19, 2023

Thank you so much Steve for your kind words. :) The feature will also be launched very soon.

April 24, 2024

Great app, a few niggles but the dev team are more than happy to help and make changes.

Gardenesque
United Kingdom
About 2 months using the app
Manifest AI replied July 23, 2024

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

January 25, 2024

When ChatGPT broke through to the masses, we started experimenting if you could create an intelligent sales assistant just in a regular GPT. Once we had proven it to ourselves and our specific use case (advisor recommending rackets to player based on preferences, playing style, etc), we started researching how we could utilize it on the website.

After much back and forth, we found Manifest, and it's exactly what we were looking for! We haven't had time to use it much yet, but my impression is that it is really good for "upper funnel" customers and the support team at Manifest is really responsive and working hard to refine it according to our needs so it will work very well for "lower funnel" customer as well.

Highly recommend to try it!

Acero Padel
Sweden
About 2 months using the app
Manifest AI replied July 23, 2024

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

April 12, 2024

Amazing app that is transforming our DTC site. we have a very nuanced product line that generates complex questions from new customers. after training the chatbot on our company and products, we are amazed at the quality of information and customer service it is providing. one of our biggest concerns in scaling our DTC site was our ability to manage customer service and looks like this is the solution. In addition to the quality of the app the responsiveness of their team and in helping us through some initial questions has been excellent. I am absolutely amazed at some of the reviews complaining about the high cost. The cost of this app is minimal compared to what it delivers.

Whole Life Pet
United States
About 2 months using the app
Manifest AI replied July 23, 2024

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

Edited December 14, 2023

I don't like people who make promises and don't keep them. They made me a very good offer just to get a positive review when the app was new and didn't have any. After a few months, I found the bot deactivated. I would have appreciated it more if they had not offered anything and immediately denied the service rather than making false promises just to get reviews. In any case, this app is overpriced, better if you look elsewhere. Furthermore, the bot doesn't work very well either, not even by manually entering the information. It's responses are often wrong or out of topic.

Magix Technology
United Kingdom
4 months using the app
Manifest AI replied July 23, 2024

We're truly sorry to hear about your experience and understand your frustration. We’re committed to improving our service and addressing these issues. Your feedback is valuable, and we’ll use it to make necessary improvements. Thank you for bringing this to our attention.

Edited April 21, 2024

I highly recommend using Manifest AI chatbot. It's a valuable tool that enhances the overall shopping experience.

The Cranberry Creek
United States
22 days using the app
Manifest AI replied July 23, 2024

Thank you for your feedback. We’re glad to hear that you had a decent experience, but we’re sorry that we didn’t fully meet your expectations. Your input is valuable to us, and we’d love to understand more about how we can improve. If you have specific suggestions or issues you’d like to discuss, please let us know. We’re here to help and hope to provide a better experience in the future.

February 1, 2024

Manifest AI is impressively intuitive at an affordable price point. The support staff truly goes above and beyond - Aakarsh proactively contacted me to ensure a smooth onboarding.

I also appreciated Sonakashi's patience and knowledge as she introduced the capabilities. Her confidence in Manifest AI's engaging performance assured me of its value add as a virtual assistant.

Having tested multiple chatbots for my healthcare site, I can sincerely vouch that Claude stands apart in delivering natural conversations that nurture patient relationships - vital for the space I operate in. And the reasonable pricing allows me to maximize return on investment.

Considering experience with costlier yet inferior alternatives, I firmly believe Manifest AI presents the winning formula of approachable intelligence blended with compassion. My site's growth has benefitted from having an AI assistant who can handle initial queries with finesse before routing to our experts when needed. I wholeheartedly recommend Manifest AI to any digital health platform seeking to boost patient engagement.

Vivek Nair

healthcare nt sickcare
India
About 16 hours using the app
Manifest AI replied July 23, 2024

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

September 21, 2023

So far, this app has destroyed the likes of Tidio. I wanted an AI chat that would answer most questions without us needing to stand by and live chat. If the customer still needs help, Manifest AI emails us. The AI answers questions about orders, shipping, FAQs, and so much more. Not only can you provide FAQs for teaching the AI, but the AI also scans your Shopify pages for answers. The experience is night and day compared to other chat programs.

Printkeg
United States
About 14 hours using the app
Manifest AI replied July 23, 2024

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.