Reviews (27)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 15, 2021

Great customer support with straight forward and less ambiguous assistance. Greatly appreciated. Looking forward for next features on the app.

MYXfitness
United States
6 months using the app
September 18, 2019

Their support team was quick to fix some issues that we had. The app itself could provide a bit more functionality, but I'm sure this can be done at request. Our data has been successfully posting to our Marketing Cloud and look forward to continue using this app.

swiig
United States
3 months using the app
Edited November 21, 2021

Excellent customer support from Aishwarya. We had an issue with setting the App, Aishwarya has been very accomodating. She even called us to help us configure the app. The app has been very helpful. One wish though, we wish the app could do background syncing.

Toby's Sports
Philippines
Over 1 year using the app
May 24, 2022

App was simple to setup and sync to marketing cloud. Even with minor data sync'ing issues, the team is very responsive in helpful in fixing any problems. I spoke with Aishwarya who was very attentive and helpful.

Solv Wellness
United States
About 1 month using the app
April 27, 2021

Poor experience so far. Bought the app over a week ago and have been trying to integrate Shopify and Salesforce since. No luck. The support people have not been supportive either. Waste of time really.

ElegantFemme
Australia
8 days using the app
eShopSync replied June 7, 2021

We have guided in the best possible manner through our official support system and virtual meeting, but the client doesn't want to communicate further.

November 16, 2020

This app does exactly what it's intended to do, and the customer service was great. There was a huge time-zone difference but their customer service stayed up to help me solve my issues.

iFit Store
United States
Over 1 year using the app
May 19, 2021

Support is awesome! Great app! :) Happy with it. I had trouble at first but the support help me to integrate and they even did more than asked and help me with my salesforce account

Party Expert
Canada
2 months using the app
April 9, 2020

Gautam delivered what we needed for our organization at a critical junction of our data syncing process. we can now take our Marketing cloud automation journeys to the next level!

EscortRadar
United States
About 1 year using the app
September 14, 2020

Couldn't be happier with the App and Gautam Bagchi for helping us get everything synced and tested properly. Gautam made the whole process very easy and seamless, and his willingness to go above-and-beyond was awesome - he stayed up into the early hours to get us setup!!

TePe USA
United States
3 days using the app
October 21, 2021

Customer support is amazing for this app. Abandon cart was not syncing correctly and their support fixed it in 2 minutes. Great app - everything is pushed into SFMC easily!

SnS Grills
United States
3 months using the app