Reviews (26)
Refine
-
By rating
Aishwarya from the support was of great help. We faced a couple of issues and she was patient and offered us great high quality support to solve them.
Couldn't be happier with the App and Gautam Bagchi for helping us get everything synced and tested properly. Gautam made the whole process very easy and seamless, and his willingness to go above-and-beyond was awesome - he stayed up into the early hours to get us setup!!
Their support team was quick to fix some issues that we had. The app itself could provide a bit more functionality, but I'm sure this can be done at request. Our data has been successfully posting to our Marketing Cloud and look forward to continue using this app.
Excellent customer support from Aishwarya. We had an issue with setting the App, Aishwarya has been very accomodating. She even called us to help us configure the app. The app has been very helpful. One wish though, we wish the app could do background syncing.
App was simple to setup and sync to marketing cloud. Even with minor data sync'ing issues, the team is very responsive in helpful in fixing any problems. I spoke with Aishwarya who was very attentive and helpful.
Poor experience so far. Bought the app over a week ago and have been trying to integrate Shopify and Salesforce since. No luck. The support people have not been supportive either. Waste of time really.
We have guided in the best possible manner through our official support system and virtual meeting, but the client doesn't want to communicate further.
This app does exactly what it's intended to do, and the customer service was great. There was a huge time-zone difference but their customer service stayed up to help me solve my issues.
Support is awesome! Great app! :) Happy with it. I had trouble at first but the support help me to integrate and they even did more than asked and help me with my salesforce account
Gautam delivered what we needed for our organization at a critical junction of our data syncing process. we can now take our Marketing cloud automation journeys to the next level!
Customer service for eShopSync will go above and beyond to ensure integration. This app seems to be the only one of its kind, providing direct integration into Salesforce Marketing Cloud. The app allows you create Data Extensions directly from your future order data. We were able to connect multiple store fronts to our single Salesforce account.