Massively Live Chat & Chatbots

Massively Live Chat & Chatbots

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
0.0 (0 Reviews)

Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service. more
  • Live Chat to seamlessly connect customers to agents when required.
  • Generative AI-Powered Smart Answers which can automate your business’s FAQs.
  • Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
  • Flow Builder allows businesses to build a custom bot or use pre-built templates.
  • Shopify order lookup allows our bots to check order status and self-serve.
Highlights
Works with the latest themes

Languages

English

Works with

Zendesk, Instagram, Facebook Messenger, SMS, Google Business Messages

Categories

Real-time messaging

AI chatbots, Live chat, SMS, Social media, File uploads, Multi-language

Automated responses

FAQs, Greetings, Quick replies, Order updates

Customization

Color and font, Business hours, Welcome messages, Chat buttons, Chat flows, Agent avatar

Channels

SMS, Live chat, Chatbot, Social media, Self-service, Help center, FAQs

Workflow automation

Auto-reply, AI responses, Unified inbox, Rule-based triggers, Order tracking, Multi-language, Reports

Pricing

Basic

Free

  • Chat widget on your website
  • Live chat for one agent
  • Scripted Chatbot
  • Shopify Integration
  • 50 monthly chats
  • Free 14 day trial of Premium Tier

Business

$39 / month

$0.06 per additional chat above monthly limits.

  • Basic plus:
  • AI Powered Smart Answers
  • Messenger
  • Instagram
  • SMS
  • Google Business Messages
  • Multiple agents
  • Shopify Integration
  • 500 monthly chats

14-day free trial

Premium

$69 / month

  • Business Plus:
  • Unlimited monthly chats
  • Chat Logs
  • Access to Authoring Tool to support custom Integrations/message types

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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Support

Massively Developer can answer any questions you have about Massively Live Chat & Chatbots.

Developer

Massively Developer

130 Queens Quay E, Toronto, ON, M5A0P6, CA

Launched

April 2, 2024

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