Massively Live Chat & Chatbots

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Massively Developer

Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service. more

Live Chat to seamlessly connect customers to agents when required.
Generative AI-Powered Smart Answers which can automate your business’s FAQs.
Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
Flow Builder allows businesses to build a custom bot or use pre-built templates.
Shopify order lookup allows our bots to check order status and self-serve.

Highlights: Works with the latest themes

Languages

English

Works with

Zendesk, Instagram, Facebook Messenger, SMS, Google Business Messages

Categories

Chat , Helpdesk

Real-time messaging

AI chatbots, Live chat, SMS, Social media, File uploads, Multi-language

Automated responses

FAQs, Greetings, Quick replies, Order updates

Customization

Color and font, Business hours, Welcome messages, Chat buttons, Chat flows, Agent avatar

Channels

SMS, Live chat, Chatbot, Social media, Self-service, Help center, FAQs

Workflow automation

Auto-reply, AI responses, Unified inbox, Rule-based triggers, Order tracking, Multi-language, Reports

Pricing

Basic

Free

Chat widget on your website
Live chat for one agent
Scripted Chatbot
Shopify Integration
50 monthly chats
Free 14 day trial of Premium Tier

Business

$39 / month

$0.06 per additional chat above monthly limits.

Basic plus:
AI Powered Smart Answers
Messenger
Instagram
SMS
Google Business Messages
Multiple agents
Shopify Integration
500 monthly chats

14-day free trial

Premium

$69 / month

Business Plus:
Unlimited monthly chats
Chat Logs
Access to Authoring Tool to support custom Integrations/message types

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating

0

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

No reviews yet

Support

Massively Developer can answer any questions you have about Massively Live Chat & Chatbots.

Developer

Massively Developer

130 Queens Quay E, Toronto, ON, M5A0P6, CA

Resources

App Documentation

Launched

April 2, 2024

More apps like this

Tidio Live Chat & AI Chatbots

4.7 • Free plan available

Offer great service with AI chat bots, live chat, and helpdesk

4.3 • Free trial available

Support made simple and scalable.

Chatway Live Chat Support, FAQ

5.0 • Free plan available

Live chat & FAQ app. Live chat inbox for customer chat support

Want to add an app?

Try Shopify free for 3 days