Maven Messenger + WebChat

Maven Messenger + WebChat is LivePerson's new conversational AI platform for Shopify. Businesses can now integrate Maven's Messaging onto their website to help improve their customer's experience and boost sales, conversion, and retention.

Install our app to easily include and sell your products when chatting with your customers in our app or on your website. Your products will be available to share & sell from your Maven Business account.

Share & Convert Once you've imported your product catalog, you will be able to offer all of your products directly to customers while you chat. Customers can quickly checkout while in conversation, creating a seamless and engaging conversational shopping experience.

Real Conversations in Real-Time

Customers can contact businesses through our free live chat window. You can ensure their needs are met without any unnecessary delays before they decide to shop elsewhere by directly engaging with customers.

Automated Customer Care

Our AI-powered WebChat can handle all the most common service issues that are time-sensitive. Your support team will focus on the complicated and escalated problems that need additional attention.

• Welcome Message with a menu of options to choose from to streamline customer service
• Order Status automation to help customers quickly assess where their products are in the delivery cycle
• Shipping and Refund Policies immediately upon request to inform customers about business protocols
• Agent Escalation to speak to a member of the business with up to 24/7 support

Mobile & Web Conversational Commerce

Now you can discover, browse, and shop with businesses as easily as chatting with a friend. Get exclusive offers on brands you love and personal attention without giving up your privacy.

Easy to Install

We designed Maven WebChat to be simple to join and use directly on your website. No developers are needed to assist, and the chat window will be up and running in a few simple steps.

Why Maven WebChat

We have created a live chat experience that mitigates any hassle for customers looking to have their questions answered in a limited amount of time. Maven WebChat is the perfect support network for business owners, as we continue to develop timesaving services from checking order statuses to shipping policies, dealing with cancellations and refunds, updating personal information, and providing customer feedback ratings.

Customers are empowered to stop wasting time on hold or navigating aimlessly for products and solutions to issues. With Maven WebChat, customers message with their favorite businesses, which can distinguish between a sale and a lost opportunity.