MBC Bundle Builder
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Had a slight issue when first setting up but the team fixed in less than 24 hours, no complaints - starting to test this out but seems great at first glance, will know more as we put it through its paces.
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Great app for creating custom bundles for customers, the customer service is amazing and second to none! Definitely recommend.
Thank you so much for your kind words! 🤗 We're thrilled to hear that you’re enjoying the app and that our customer service met your expectations. We appreciate your recommendation and are always here to help if you need anything. Thank you for choosing us!
Messaged support several times for support over days. They would read my messages but not respond. I do not recommend this app. I wish I could give a zero.
Thank you for sharing your feedback. We apologize that our response times didn’t meet your expectations, especially given the time zone difference. We see that you reached out at 10 PM, while our support team is available until 6 PM. We’re committed to improving this experience, and your feedback helps us work toward better support across all time zones. We would greatly appreciate the opportunity to make this right and assist with any issues you’re facing.
Thank you again for your feedback and patience as we improve our service.
I was struggling how to fix the problem that occurred when I set up the bundles; however, the problem got fixed quickly with the team. Thanks Maryna for her great support and friendliness. Highly recommend!!!
Thank you so much for your kind words! 🥰 We`re glad we could resolve the issue quickly, and it was a pleasure assisting you. We appreciate your recommendation and are always here to help if you need anything in the future.💚💚💚
Works great for our purposes. When we wanted something small customized, they did that efficiently! Highly recommend their customer service!
Thanks for the review!
Happy to hear our app worked for you and that our support team came through.
Please feel free to contact!
Not really "free" - as advertised. I wanted to try it for at least 2-3 months to see how it worked for my products. Advertising as a "free forever" product but once downloaded, the app requests that you agree to pay $19.99 per month after your trial is over. Wish they were clear and upfront.
Thank you for your feedback! We apologize for any confusion about the pricing. We're committed to transparency and will work on making the pricing structure clearer for new users. If you’d like to discuss how the app can fit your needs, please feel free to reach out!
support-builder@sendmakebecool.com
Intuitive, responsive, easy to navigate. The step-by-step builder is what we were looking for: easy way for our customers to create their own custom bundles. Perfect solution for our store.
Thank you for your glowing review! 🤩
Making our customers happy is always at the top of our to-do list 🥰
Now this is what we were looking for! This gives our customers a great way to choose which items they'd like in their bundles and gives us a really easy way to manage all of it. Their support team has worked on a few customizations for us along the way and we are extremely appreciative. Thanks again Maryna for all of your help.
Thank you so much for your kind words! 💚😇 We're delighted to hear that our app meets your needs and makes it easy for both your customers and your team. We're always happy to assist with customizations to ensure everything works perfectly for you. 🚀
Excellent Support by the entire support team
We're happy to know you had a great experience. Thank you for your positive feedback!
Installed the app yesterday, needed some backend changes and they already fixed it. Support person was very helpful, friendly with only positive vibes and knowledge. Thumbs up!!!!
We were happy to help you with your concerns to resolve them.
Thank you for your honest feedback. We are delighted to have you as a customer. Please feel free to contact us at any time.