Does it feel like something is missing in online shopping? The Messenger sales channel brings back the real-time conversations between merchants and customers that exist in physical retail. As a merchant you can make online shopping authentic again by chatting with your customers instantly and making it possible for them to purchase your products right in the chat window.
Buying is as easy as selecting “Shop Now” from the Messenger menu. Customers can browse a carousel of your products and collections, select variants, and make their purchase with the “Buy Now” button, all within Messenger. Checkout, inventory, and reporting are all managed by Shopify.
Start the conversation by adding the Message Us button to any Shopify store. You’ll be able to quickly answer questions about stock availability, product details, purchase confirmation, shipping notifications, and more. Check out our official documentation for more information on how to get started.
Start having real conversations today, and help your customers make their online purchase decisions faster. Sometimes having a quick question answered is all a customer needs to feel confident and click Buy.