Reviews (5)

Overall rating
3.6
Counts per rating level
  • 60% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 20% of ratings are 2 stars
  • 20% of ratings are 1 stars
January 24, 2023

Works great! Pricing is super simple too, especially compared to others. We've had this app installed since for about 6 months now and haven't had a single problem with it. I've mostly forgotten about it it runs so well.

jhuttodesigns
United States
7 months using the app
September 15, 2020

I was surprised recently to find out that shopify doesn’t send fulfilling tracking to PayPal, after several years in business. There were a couple apps to do the job, this app looked the most polished of the affordable options for the needed task. Confirmed 300 credits per month are free, with 1 shipping number synced costing 1 credit. This should cover what we need at the free tier, but should we go over the 9.99 per-overage fee is fair for the convenience at such a volume. Appreciate the prompt developer response to inquiries about how the credits system works, and the smooth installation for our needs to sync over tracking numbers.

SUVA Lapidary Supply
United States
2 days using the app
December 15, 2021

Does not work for me. Always shows "Fail to get data". Apparently does not work (well? at all?) with PayPal Buisness accounts.

Anabrid Online Store – The Analog Paradigm
Germany
About 19 hours using the app
MetaTrack | Auto PayPal Tracking Sync replied December 15, 2021

Thanks for your review, it would be glad if you could reach our support to provide more info to resolve the issue

August 23, 2022

Works great! After PayPal started holding my money because my business was "growing to fast" I looked for a Shopify app which would automatically sync tracking numbers between Shopify and PayPal. There's a few out there but this one is the best value for money that I found and it was simple to connect. It took a short while to sync the previous orders. I wasn't sure if it was working at all to start with but I came back a bit later and it had synced everything (for free!). Thank you!

Dad Certified™
Australia
About 1 hour using the app
November 28, 2023

The app isn't adding tracking numbers to orders from 60 days ago. I contacted the app but haven't received a response. It did add tracking numbers to new orders though.

Arms of Andes
United States
About 14 hours using the app
June 3, 2021

This app save me a lot of time for synchronizing shopify order trackings to PayPal. Life saver!!! Highly recommended!

Harmoninic
Hong Kong SAR
4 minutes using the app
December 31, 2020

Application très simple à utiliser et très efficace, ça automatise directement les inscriptions de suivi sur paypal je n'ai rien a faire d'autre merci au créateurs de l'application

only-car-france
France
25 days using the app
December 3, 2020

When you first install the app & authorize the PayPal connection, it will take awhile for the app to sync so be patient and give it some time. But check back later and your historical orders (for the last 60 days) will be updated with the relevant tracking information. Also, the 300 free credits a month is generous so I have no complaints.

L.M. Dorwart Grooming
United States
About 22 hours using the app
November 26, 2020

This app is helpful cus it synchronizing Shopify order trackings to PayPal very well. I enjoyed that this app is really easy to use.

bestbuypandora
Hong Kong SAR
About 1 month using the app
November 22, 2020

I connected my PayPal many times with PayPal permission is approved.But the dashboard still not connected, And there is no live contact with this app owner or any contact information in the dashboard. I'm sorry I have to rate a one star to the lack of contact information and un-able to connect to PayPal even it shows PayPal permission is approved.

inimanimall
Hong Kong SAR
18 minutes using the app
MetaTrack | Auto PayPal Tracking Sync replied November 22, 2020

Thanks for feedback, we will add contact info to the app. At the moment, please drop us a message at Shopify Apps > MetaTrack > Get Support, our support will help you resolve the issue.

Edited November 22, 2020

Hi, i really like the app but the first connection is always fails via paypal. actually cannot connect to account. Thank you! Edit : Support team quickly fixed the connection issues. Best in class & must have app! Highly recommended everyone!

Teeraphy
Spain
About 6 hours using the app
MetaTrack | Auto PayPal Tracking Sync replied November 22, 2020

Thanks for your feedback. We are working with PayPal for your account's issue and will keep you posted.

November 12, 2020

This app is so easy to use. It helps a lot on the order tracking, making everything automatic. That is especially useful when I scale up my business quickly with my current manpower.

delightstars
Hong Kong SAR
15 minutes using the app
Edited November 11, 2020

Very recommend to all shopify owners including beginners for it saves me loads of time on tracing order details. The app interface is user-friendly but at the same time also provide data in details. Some metrics i even never aware of them before. Nice subscription i get

scarlettwardrobe
Hong Kong SAR
5 minutes using the app
November 9, 2020

This App is super useful & user-friendly. It makes me easily to check the orders! It does save a lot of time! Highly recommended to every Shopify users.

chestnutmall
Hong Kong SAR
5 minutes using the app
September 7, 2020

This saves my time and I can see prominent growth in profit! Every shopify store owner should get this!

Timber Ocean
Hong Kong SAR
About 2 hours using the app
September 7, 2020

This app makes my orders tracking uploads easy and convenient. I don't have to upload the orders manually. It saved me a lot of time and manpower.

Ideallian
Hong Kong SAR
3 minutes using the app