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Like other reviewers, we also tested all of the "Filter and Search" apps on Shopify. A lot of them were reasonable but our team decided the Mezereon solution - out of the box was better suited for us with all the functionality. However, after we installed it, Mezereon went a step further to integrate it into our theme flawlessly. We were so impressed that we commissioned further modifications to the look and feel of search/collection results & they delivered to a high standard. The support is also great - since we are still getting used to Shopify, Mezereon will answer all questions with great detail and explain how everything works - they even demonstrated some examples after we said "how do we do X Y Z". Overall a very good product and excellent customer support. I would highly recommend this solution over others.
I used other search apps for 2 years, and nothing new. Here I found better search, better customized , great costumer service.
Fantastic app and the support provided is always quick, easy and gets fixed. We are that pleased that we will be using this app on another website of ours.
The app already worked well out of the box, with a clean basic design and not too many compatibility problems with my theme, but there were quite some things that needed to be adjusted.
Luckily the support is probably the best I've ever encountered after trying many filter apps, and they managed to fulfill every request I had very fast with clear, to the point communication. For example, I wanted the filter button to be sticky on the mobile version of the store, and they made it for my without extra charge. Now the filters display smoothly and clearly on my website, greatly improving user friendliness, while giving me detailed statistics about what my visitors are lookign for.
THE APP AND SUPPORT IS AMAZING, TRY IT OUT.
Easy to use, the support is helpful! It can categorize the website's products automatically. Recommend this app :)
Super application qui s'adapte très bien à mon thème (la seule), de plus le service client est très réactif et à pris de son temps pour m'aidez dans la configuration de l'application !
Well, after 2 weeks of 50+ tickets or so, they still cannot fullfill my requirements. I have to custom do it manually, which I will not, because we are talking about 150+ collections. They only have 5 filters. 4 are alphabetical variants, 1 is countdown. Too bad, because the filter looks nice, but 4 variations on alphabetical is not needed. I give them 2 stars, because the support is very fast. If they can set up the custom filters for me, they get of course 5 stars. Or at least set up 50 or so.
We are very sorry that the initial configuration and setup was not as good as you expected it to be. We completed all customization requests and answered all your questions, however in case we have overlooked anything, or you have any further concerns, please let us know.
I haven't explored this app very much yet but so far the customer service has been great and it seems comprehensive and easy to use. It has integrated fairly seamlessly with my website. Thank you!
Great app and great customer service. Helped us a lot without charging us. Thanks to the whole Mezerion team!
If you're looking for the cheapest search app, you won't find it here. But if you're looking for the best CS and adaptability to your site, this is the one! Andrew and his team were integral in adapting to our unique requirements and getting us up and running in a matter of days unlike other search apps. Other search apps asked us to change OUR parameters to fit their needs and then wanted to charge us. In many cases I couldn't even understand their English nor their technical talk, not recognizing that you and I are not software people. Andrew and Mezeron were able to take our bi-lingual requirements and not only work with our current translation app and the apps' personnel directly, but also were able to explain to us in layman terms what and how their app worked. The app is fairly complex but they are there to help you and I take advantage of what it has to offer. Yes, you may argue that the price tag is a bit high for the going rate for apps, but I believe it's well worth it! From the voice of Jim Jarmusch "Good - Fast - Cheap! Pick only two".
Je recommande, le service client est au top, très réactif et répond vite aux diverses demandes d'installations; même en français!