Milkyway Delivery + Returns
- Pricing
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Free to install. Free trial available.
- Highlights
- Works with the latest themes
- Rating
- 3.9 (10)
- Developer
- Milkyway Delivery
Featured images gallery
Same-day delivery and return app to provide fast and affordable delivery service to local customers
Instant local delivery and return services are accessible with Milkyway now. It enables seamless order fulfillment from your local store or warehouse, with fixed flat fee of about the same cost as traditional shipping services. Whether you require on-demand local shipping or prefer next-day delivery, Milkyway shipping and returns app provides the flexibility to provide instant gratification to local customers. Now you can also offer white glove "Try at Home" service to increase customer loyalty.
- Local customers can get their orders the same day & conveniently return next day
- You can request same-day delivery on-demand or schedule it for a later time
- Transparent flat fee for packages up to 30 lbs and deliveries up to 50 miles
- Get text alerts with real-time delivery updates and access to tracking page
- Every package is protected against loss or damage with our Protection Policy
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Delivery
- Shipping
- local delivery
- route planner
Categories
Delivery options
Pickup options
Pricing
Starter
Free to install
Starts at a flat $9.99 per delivery - no hidden fees, no surprises.
- 1 Location
- $9.99 per Service
- 50 Delivery/Return Services
- $100 Package Protection (Optional)
- Standard Email Support
- Free Setup Call
Launch
$29.99 / month
or $298/year and save 17%
Starts at a flat $9.99 per delivery - no hidden fees, no surprises.
- 2-3 Locations
- $9.99 per Service
- 200 Delivery/Return Services
- $150 Package Protection (Optional)
- Offline Order Delivery
- Free Setup Call
30-day free trial
Liftoff
$79.99 / month
or $796/year and save 17%
Starts at a flat $9.99 per delivery - no hidden fees, no surprises.
- 4-9 Locations
- $9.99 per Service
- 500 Delivery/Return Services
- $200 Package Protection (Optional)
- Offline Order Delivery
- Custom Platform Integration
30-day free trial
Airborne
$799.99 / month
or $7,967/year and save 17%
Starts at a flat $7.99 per delivery - no hidden fees, no surprises.
- 10+ Locations
- $7.99 per Service
- Unlimited Delivery & Return Service
- $500 Package Protection
- Offline Order Delivery
- Priority Support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (10)
I've had limited experience with the app, mostly positive. The support has been very good at helping develop what I needed to work for my company. I haven't fully implemented the delivery service yet, but hope to use them in the future. Drivers were on time and were successful in their deliveries.
Thank you for taking the time to share about your experience.
We're really glad to hear our team was helpful and that the drivers showed up on time and got the deliveries done right.
If there is anything that would make it easier for you to roll Milkyway delivery out day to day, just let us know and we will take care of it. We appreciate you working with us and we are here whenever you are ready to use Milkyway delivery more.
The delivery request process is overly complex, and support is slow to respond. The app UI is confusing; consider using AI tools (Claud/Cursor/GPT5) to improve it. Implement AI-powered chat support.
The initial user experience is crucial for your business's success. Your support was unavailable for 2 hours, and we ended up using Uber for a $24 delivery from DT LA to Pasadena.
Boho Coats, we take all reviews seriously and want to provide clear context and a path forward.
• Support timing, your message arrived outside our customer support hours, which contributed to the delay in response.
• Account activity, a delivery service was requested by you and then canceled about one minute later, so no courier was dispatched.
• Setup, our dashboard and website include step by step guides, and we offered an onboarding call to walk you through, a time was not booked.
• UI, the app follows Shopify requirements and logistics best practices. Feedback about UI confusion is uncommon among our merchants, but we take it seriously and continue to refine the experience.
We have emailed you directly to understand what went wrong in more detail and learn from your experience, but have not yet heard back.
We would welcome the chance to complete a brief onboarding and a live test so your experience reflects a configured workflow. Please reach out via email at support@milkywaydelivery.com or in-app chat if you have any questions or would like to have a quick onboarding call.
Absolutely love milkyway and love these guys that created it. They’re super hands on and have been there to guide me through every little detail since the day I signed up. They’re responsible and so are the drivers.
Thank you so much, that means a lot!
We’ve loved working with you from day one, and it’s been awesome to see how quickly you’ve integrated Milkyway into your operations. We built this to be hands-on and high-touch, and we’re glad that’s showing up in your experience - not just with our team, but with the drivers too.
We’ve got more great stuff coming your way soon. Let’s keep scaling together.
Support
App support provided by Milkyway Delivery.
Or visit their support portalResources
Developer
Launched
October 3, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, or collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details, shipping information, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Script tags in your Online Store or pages on your Online Store
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Edit other data
Locations or Access for order submission rules