Reviews (11)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
February 15, 2024

Excellent app! Started making more money the first day and they have great support!!

Zamage
United States
8 months using the app
April 30, 2024

5 stars for customer service!

I'm on a free trial for both Monster Upsells and Monster Checkout at the moment.

It's very easy to use and the checkout looks great without any coding.

The customer service has been incredible so far with staff helping me through set up and offering advice.

Monster Checkout doesn't do everything I need it to at this stage, but they're working on the functions I need it and I'm confident it will be a game changer for our store.

Aus Woodcare
Australia
1 day using the app
April 26, 2023

Customer service could be better, and the app had features that never worked. Disappointed with what could be a useful app.

Raw for Birds
Australia
About 2 months using the app
Monster Apps replied April 26, 2023

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps.
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

Edited April 26, 2023

Buggy and never worked correctly. Chased their "support" for weeks, trying to get them to fix a problem with the app. Support lied to me multiple times, claiming it was fixed when it wasn't.

Queenslander Aviaries
Australia
About 2 months using the app
Monster Apps replied April 26, 2023

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps..
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

May 22, 2023

Absolute Game-Changer for E-commerce!

Monster Checkout has truly revolutionized the way we handle our e-commerce operations. The intuitive interface makes it incredibly easy to customize the checkout experience, providing our customers a smooth, frictionless journey from cart to purchase.

The flexibility this app offers in terms of upselling and cross-selling strategies has undeniably enhanced our sales performance. We have seen a significant increase in average order value and overall conversion rates.

But what really sets Monster Checkout apart is the exceptional customer service. They're not just prompt and efficient in resolving any issues, but they also take the time to understand our business needs, providing us with tailored solutions.

Investing in Monster Checkout is one of the best decisions we've made for our Shopify store. We couldn't recommend it more for any business looking to streamline their checkout process and boost sales!

Keep up the great work, Monster Checkout team!

GearBunch
Australia
About 1 month using the app
Monster Apps replied June 29, 2023

Wowwowow!!!! 🥰🥰🥰🥰🥰
Thanks for the kind words team!

May the Upsell Gods be with YOU!

January 23, 2023

Love this app! Makes it so easy to do post purchase upsells and the customer support is AMAZING! Thank you so much. Ty and team!

Daily Orders
Australia
12 days using the app
September 25, 2023

Just started our free trial and it's fantastic so far - loving the features and the devs are really hands on and helpful. Seems to offer pretty much everything you'd want from an upsell, and the dash is very easy to navigate. Fingers crossed for a great result!

Oobi
Australia
4 days using the app
February 7, 2023

Best App! Was walked through the installation via support and they had it up and running within minutes.
Just turned a $200 sale into $280 sale with the upsell. Definitely worth installing!

Spectrum Angel Eyes
Australia
1 day using the app
September 19, 2023

So far it looks great. Ty has been amazing with helping through the setup process. No sales yet, but hopefully not long now.

Snuggly Jacks Australia
Australia
About 3 hours using the app
February 7, 2023

Excellent service so far from Ty. Easy to set up and install. I look forward to seeing all the new features coming down the pipeline for this app!

Flair Fighter
Canada
About 1 hour using the app