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Decent app - worked for us for a while - but their customer support is really the worst. Sarcastic comments while the client is frustrated. If you are a brand in India do not use the app as there are a lot of compatibility issues. 0 help from the support team.
App works really well. We are able to give our customers extra offers and free gifts at check out as well as notify them of other deal.
Their service has been EXCELLENT.
We changed to a new theme and it was clashing with the app. The team was about to fix the issue for us in a promote manner. Totally recommend with app.
The app is alright but it lack feature. Like they just enabled the subscription feature in cart, considering most brand do free shipping for subscription order they only have free shipping unlock for AOV no subscription and their support is terrible they take forever to reply in all honesty I am looking to switch to another app.
Ty here one of thee founders 🥰 We just released this new feature. Its functionality is perfect for the 1000's of brands using it... however yes.. would be great to add this extra functionality requested.
(To my knowledge - this is the first time its been asked for)
I apologise for the team thinking they could try to make it work for you specifically. We always try our best to make things work for stores however ... we should have stated this was outside of the scope of the product. Unfortuantely we couldn't deliver the solution wanted without rebuilding certain parts of the app.
We will be adding this to our roadmap in the future - All the best.
Awsome assistance!!!
I've been using Monster Cart Upsell for over a year. The features are great, and the customer service is amazing! Highly recommend!
Very helpful! Answered all my questions promptly and was able to resolve all issues
best customer service. prompt and always knowledgable !
What a super support team. Very professional and great service.
Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!
I'd like to give compliment to the agent, Angelica, who was being very prompt and helpful when I needed assistance.
Monster Cart is also a great app to upsell your store, maybe there's bits and pieces that we need to look more into so we can maximise the use of it.
Thank you Monster Cart Team, our cart looks awesome! Weeeee!!