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I used Mortar for several years and only stopped because I switched from Heartland to Shopify POS, and didn't need it anymore. It was reliable, and once set up, ran without incident. I highly recommend it.
Works seamlessly. On the rare occasion we have any issue, customer service is responsive and helpful.
Excellent technical support once you get the right agent!! System syncing does have issues from time to time, but generally really great connectivity between the apps.
We used Accumula/Mortar for years to connect our Lightspeed and Shopify systems. We appreciated their ease of use, dependability, and their responsive help desk team.
Mortar has save us many, many times! A great app, their support has been critical to the running of our website. Very knowledgable, pleasant to interact with.
The team at Mortar/Accumula are absolutely fantastic. Seriously, they are so attentive, patient and really make sure any problems I'm having are resolved. But majority of the time things are working smoothly.
The integration software itself makes sending data between our Shopify Store and Lightspeed X-Series very smooth. A few hiccups every so often, but the Mortar team are so helpful. Very happy customer :)
This app nearly saved our business! Without this app, our online store would not have been able to so easily integrate with our brick and mortar locations during the pandemic. We require the more robust POS features offered by Lightspeed (as Shopify POS inventory management did not work for us) but Lightspeed's eCommerce solutions did not offer all the features and integrations that Shopify does. Accumula (now Mortar) offers the best of both applications and platforms by nearly seamlessly connecting them. The support team is top-notch. It is refreshing when we reach out to them and they have a deep deep understanding of these apps and software applications--and their quirks and nuances. While not inexpensive, the revenue increase should pay for the app. Highly recommended.
If we could give more stars, we would. Everyone on this team and business has been amazing. Our requirements are very complex, and they have handled them extremely well, with amazing service and detailed consideration.
They answered all our technical questions and requirements and have been a valued addition to our framework,
We recommend them to anyone who requires this app.
Years ago I was faced with the daunting task of building my own website after I paid a web developer to help me make an ecom site. They took my money but never delivered a website. It was literally devastating and I was exhausted. Jeff, from Accumula, was instrumental in helping me get all my products over to shopify from lightspeed. Without this incredible app integration I wouldn't have the website that I have now.
Every single time that I needed support, I got a very fast response. As a small business owner with limited funds and time, this was one of the best experiences that I have had in my 18 years of business.
I have been using Accumula / Mortar for integrating my Shopify store with Heartland Retail, and it has worked seamlessly from the start. Their customer service is incredibly fast, helpful, and kind. They’ve consistently solved all of my complex issues with ease. This is by far the best integration module I’ve used with Shopify. Highly recommend!