Reviews (18)
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not working properly so many bugs and error
Hello,
I am Peter, support leader of Madgic.
We're truly sorry for the trouble you experienced. You're right — there were issues on our end caused by an unusual spike in traffic that affected the app's stability. We've since identified and fully resolved the problem, and we've put safeguards in place to make sure it doesn't happen again.
We'd really appreciate the chance to make things right. Please reach out to us via in-app chat, and our team will assist you right away.
Thank you for your patience and for giving us the opportunity to improve.
Peter
Equipe réactive et professionnelle qui ont répondu à toutes mes attentes et mes besoins
Awsome
Thank you so much! We're thrilled to hear you're enjoying the app. If you ever need anything, our team is just a message away in the in-app chat. Happy selling! 😊
The Madgic COD team has been extremely helpful from start to finish. They supported us until the very last moment to ensure everything was working perfectly on our website.
What truly stood out was their effort in making the app fully compatible with our third-party apps, allowing us to receive all our custom orders correctly and without any issues. Thanks to their dedication, our COD flow is now smooth and reliable.
Professional, responsive, and solution-oriented support. Highly recommended for any store relying on COD.
Thank you so much for the detailed and thoughtful review! 🙏
We’re really glad to hear that the Madgic COD team could support you from start to finish and ensure everything worked smoothly on your store. Making the app fully compatible with your third-party tools and keeping your COD flow reliable is exactly what we aim for. Your recommendation truly means a lot to us — we’re always here if you need anything! 😊
Great support, it has all the features i need, and the price is greater compared to other similar apps with all the same features. highly recommended.
Thank you so much for the great review! 🙌
We’re happy to hear the app has all the features you need and that you find the pricing competitive. Your recommendation really means a lot to us — if you ever need any help, we’re always here! 😊
Very applicable with my Shop, They give the best support.
Amazing support by the team. In a few hours, they have done the full setup on our store. Prompt response and coordination provided by Elisa.
Hello Apexel India,
Thank you so much for the kind words! 😊 We're delighted to hear that you had a great experience with our support team, and that Elise could assist you with the setup so quickly. We're always here to help, so don’t hesitate to reach out anytime you need support. Happy selling! 🚀
I’ve been using the Madgic COD form as the primary solution for managing pre-orders on both my international and domestic websites—and the experience has been outstanding. The integration is seamless, the form performs reliably, and the customization options are excellent.
What truly sets Madgic apart is its responsive support team. Whenever an issue comes up, they resolve it swiftly and professionally. It’s clear that the developers and the entire team behind Madgic are committed to building a solid, user-friendly product.
Hats off to the team—this form is brilliantly built. I’d gladly recommend the Madgic COD form to anyone looking to handle COD orders or set up a smooth pre-order process.
Hi there,
Thank you so much for your thoughtful and encouraging review! We’re truly happy to hear that the Madgic COD Form has been working seamlessly for both your international and domestic stores.
Our team puts a lot of heart into building a reliable and user-friendly experience, so it means a lot to know you’ve felt supported and satisfied throughout.
We’re here whenever you need us—and we’re excited to keep improving Madgic to support your growth even more.
Thanks again for your trust and recommendation!
This app increases the conversion rate.
Thank you for your feedback! 🙌
We’re glad to hear the app is helping increase your conversion rate. If you ever need support or optimization tips, feel free to reach out anytime! 😊
Very Responsive Service Greatest Quality and Made Easier to use thank you developer team
