Reviews (23)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
November 22, 2025

Sarah was very helpful in finding a product for me that I was searching for at a specific price. The service is great overall.

Irisene
United States
3 months using the app
September 12, 2025

Wallis is always on top of everything. From the moment an order is placed, she follows up on the entire process with exceptional attention to detail. Her follow-up is outstanding, and she truly takes ownership of the business as if it were her own. Together, we’ve been able to proactively plan our needs, and her support has been crucial in establishing my business, keeping it running smoothly, and driving growth.

From what I can see, this is exactly how the team at Mutual raises the bar

Belvedir
United States
11 months using the app
September 10, 2025

Works as expected. Our order-list are synced. We can fulfil those orders that we want to through Mutual. Easy to setup, simple to get started. And we can grow together with them.

TJÅKKO
Sweden
11 months using the app
September 11, 2025

Mark is my agent and I am very happy with the service provided. My agent goes above and beyond to make sure I am taken care of. I am apart of Brand Builders Academy and was sent to mutual to check out for a supplier and I have been happy with the experience so far.

Thank you Mark and ChinaBoss for the top level support

Ultrivo
United States
3 months using the app
August 28, 2025

Products and shipping are extremly cheaper if you source them on your own, then they add a fee on top of that. Products do not sync with shopify, everything you import will say "0 in stock". The "Inventory Sync" button is not accessible. They automactically pulled up products from my previous orders with another vendor (Who told them that they can access that anyways) and claim to be able to source the same products but when you click on the product's "Details" button, it sends you to error pages and tell you that you don't have access to enter that page. They clearly claim to source products that they can't. Just another middle man, find your own direct suppliers!!! Then customer service is horrible, like really have to be slow in the head! Couldn't ever get anywhere with not 1 question I ever asked! My best option was to unistall the app and move forward without them, it's more productive than wasting time in confusion! I don't even give these people 1 star!

1LifeCenter
United States
Over 1 year using the app
September 21, 2025

We’re truly grateful to work with MutuelDropshipping . Always responsive, supportive, and solution-oriented, they make everything smoother and easier. A reliable partner we can count on every step of the way .

La Chattitude
Canada
7 months using the app
September 10, 2025

Un service au top ! Toujours à l’écoute, avec un suivi personnalisé qui fait vraiment la différence. Très réactif et professionnel, je recommande sans hésiter.

Confort Bébé Maman
France
6 months using the app
September 10, 2025

Very good service my Agent is helping me wherever she can and the pricing and shipping is pretty good.

Verlira
Austria
29 days using the app
September 10, 2025

The site is very distinguished, the prices are cheap and reasonable, they are distinguished by their quick response to the customer, their service is excellent and they provide countless products. I highly recommend dealing with them.

Rilo
United Kingdom
2 months using the app
October 3, 2024

I’ve been using Mutual Dropshipping for a few months now, and I have to say, it’s been a complete game-changer for my store! The integration with Shopify is seamless, and the app makes it incredibly easy to find high-quality products. What I love most is the variety of products available and how easy it is to customize them to fit my store’s niche.

The best part? Their customer service is top-notch! Whenever I’ve had a question or needed support, the Mutual Dropshipping team has been quick to respond and super helpful. Shipping times have been excellent too, which is crucial for keeping my customers happy, especially during busy seasons.

If you’re a Shopify store owner looking for a reliable dropshipping solution, I highly recommend Mutual Dropshipping. It has saved me so much time and helped me grow my business without the usual headaches that come with sourcing and fulfillment. Definitely worth the investment!

Fabulya
United States
About 2 months using the app