Reviews (20)

Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
September 12, 2025

Wallis is always on top of everything. From the moment an order is placed, she follows up on the entire process with exceptional attention to detail. Her follow-up is outstanding, and she truly takes ownership of the business as if it were her own. Together, we’ve been able to proactively plan our needs, and her support has been crucial in establishing my business, keeping it running smoothly, and driving growth.

From what I can see, this is exactly how the team at Mutual raises the bar

Belvedir
United States
11 months using the app
September 10, 2025

Works as expected. Our order-list are synced. We can fulfil those orders that we want to through Mutual. Easy to setup, simple to get started. And we can grow together with them.

TJÅKKO
Sweden
11 months using the app
August 28, 2025

Products and shipping are extremly cheaper if you source them on your own, then they add a fee on top of that. Products do not sync with shopify, everything you import will say "0 in stock". The "Inventory Sync" button is not accessible. They automactically pulled up products from my previous orders with another vendor (Who told them that they can access that anyways) and claim to be able to source the same products but when you click on the product's "Details" button, it sends you to error pages and tell you that you don't have access to enter that page. They clearly claim to source products that they can't. Just another middle man, find your own direct suppliers!!! Then customer service is horrible, like really have to be slow in the head! Couldn't ever get anywhere with not 1 question I ever asked! My best option was to unistall the app and move forward without them, it's more productive than wasting time in confusion! I don't even give these people 1 star!

1LifeCenter
United States
Over 1 year using the app
September 11, 2025

Mark is my agent and I am very happy with the service provided. My agent goes above and beyond to make sure I am taken care of. I am apart of Brand Builders Academy and was sent to mutual to check out for a supplier and I have been happy with the experience so far.

Thank you Mark and ChinaBoss for the top level support

Ultrivo
United States
3 months using the app
June 27, 2023

Highly recommend working with Mutual dropshipping platform. Support is very reactive and they adapt to all requests.

ZartBio
United Kingdom
8 months using the app
June 14, 2023

I had the pleasure of collaborating with an exceptional team at Mutual Dropshipping, including Mia, Chamy, and Sarah. They provided invaluable assistance with shipping and professional packaging, going above and beyond to offer helpful suggestions. I wholeheartedly endorse this app and strongly recommend it to others.

THECARTSPACE
United States
3 months using the app
June 23, 2022

One of the newest best dropshipping APPs here the team is impressive and the service is outstanding I will highly recommend

Zamfy Gift
China
22 days using the app
February 19, 2026

l'appli de crée pas d'emplacement dans shopify, autrement belle application

Univers musculation
Canada
8 days using the app
July 18, 2023

VERY GOOD APP Worth trying and I recommend it to everyone who does drop shopping Easy and fast shipping

blazeice
Jordan
5 days using the app
September 10, 2025

Un service au top ! Toujours à l’écoute, avec un suivi personnalisé qui fait vraiment la différence. Très réactif et professionnel, je recommande sans hésiter.

Confort Bébé Maman
France
6 months using the app