Revora ‑ formerly MyAlice
- Pricing
-
From $149/month. Free trial available.
- Rating
- 4.9 (15)
- Developer
- Alice Labs Pte. Ltd.
Featured images gallery
Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications
Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.
- Live chat and social channel widget for customer support and increase sales.
- Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
- View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
- Send personalized WhatsApp broadcast campaigns to your customer lists.
- Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
Languages
English, Spanish, and Arabic
Works with
- Facebook Messenger
- Line
- Telegram
- Viber
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
External charges may be billed by Alice Labs Pte. Ltd. separately from your Shopify invoice. Learn more
Growth
$149 / month
or $1,499/year and save 16%
Includes 5 team members. For each additional member, add +$12/mo
Features
- Unlimited customers
- Website chat widget
- WhatsApp broadcasting
- WhatsApp QR code
- Smart ticket assignment
- Chatbot builder for all channels
7-day free trial
Pro
$299 / month
or $2,999/year and save 16%
Includes 5 team members. For each additional member, add +$36/mo
Features
- All in Growth, plus
- WhatsApp Catalog & Commerce
- WhatsApp Marketing Automation
- Custom CRM integration
- API and webhook
- Onboarding & migration
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (15)
Revora has made customer communication and support much more streamlined for Eminent. The platform is easy to use, offers useful automation, and helps us manage customer conversations efficiently across channels. A reliable solution for improving customer experience and support operations.
REVORA helped us set up our AI Live customer support chatbot with MyAlice, and it has been a great addition to KalPay’s customer experience.
The biggest difference is how quickly we can respond to customer queries across our digital channels. The AI handles common questions instantly, while our team can focus on more complex customer conversations and sales-related queries. The setup was smooth, and the chatbot has made managing a high volume of customer interactions much easier.
It’s reliable, easy to manage, and has helped us automate a big part of our customer support without making the experience feel complicated. A really valuable solution for a business like KalPay that deals with customers across multiple digital channels.
Excellent AI-Powered Customer Support Solution. We’ve had a very positive experience with Revora so far. Its AI capabilities have significantly helped us automate customer interactions, improve response times, and efficiently handle routine queries across multiple channels.
A reliable AI-powered solution for modern Customer Service operations. Highly recommended!
Support
App support provided by Alice Labs Pte. Ltd..
Resources
Developer
Launched
November 18, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
-
Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store, custom data
-
Edit customers
Customer data
-
Edit products
Products, collections
-
Edit orders
Order fulfillments, all order history for the last 60 days, returns, shipping information, draft orders, order edits
-
Edit discounts
Discount codes and promotions
-
Edit Online Store
Online Store pages, checkout page, theme
-
View custom data
Metaobjects
-
Edit other data
Locales, locations, translations, price rules
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
