WhatsApp & Helpdesk ‑ MyAlice
- Pricing
-
From $60/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 3.9 (12)
- Developer
- Alice Labs Pte. Ltd.
Featured images gallery
Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications
Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.
- Live chat and social channel widget for customer support and increase sales.
- Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
- View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
- Send personalized WhatsApp broadcast campaigns to your customer lists.
- Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English and Spanish
Works with
- Telegram
- Line
- Viber
- Facebook Messenger
Categories
Pricing
External charges may be billed by Alice Labs Pte. Ltd. separately from your Shopify invoice. Learn more
Premium
$60 / month
or $540/year and save 25%
Includes 5 team members. For each additional member, add +$12/mo
- Unlimited customers
- Website chat widget
- WhatsApp broadcasting
- WhatsApp QR code
- Smart ticket assignment
- Chatbot builder for all channels
14-day free trial
Business
$180 / month
or $1,620/year and save 25%
Includes 5 team members. For each additional member, add +$36/mo
- All in Premium, plus
- WhatsApp Catalog & Commerce
- WhatsApp Marketing Automation
- Custom CRM integration
- API and webhook
- Onboarding & migration
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (12)
We’ve been using MyAlice for a good time now, and it’s been a solid tool for managing customer relationships. The interface is intuitive. Features like automated flows, easy to integrate multiple channels and reporting save us a lot of time.
It’s very reliable and gets the job done without unnecessary complexity.
I’ve been using MyAlice for the past 12 months, and it’s been nothing short of a game-changer for our e-commerce journey. From the moment we onboarded, the experience has been seamless, with the team going above and beyond to ensure every step of the process was handled with precision and care. They’ve not only executed our requirements flawlessly but have also taken on new developmental ...
Our experience with MyAlice has been deeply disappointing. As an eCommerce brand, we were eager to explore their platform, but their refusal to support Israeli companies, as communicated directly by their team, is unacceptable and discriminatory. Such actions contradict the values of inclusivity and equality that businesses should uphold.
We cannot recommend this app to anyone who values fairness ...
I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.
Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with ...
Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.
Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and ...
Support
App support provided by Alice Labs Pte. Ltd..
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