Kickflip product configurators

I've been using Kickflip for some time and you won't find a better customizer on Shopify.

Take your time and make it what you want. It is worth it. You have a problem Cindy will come through and make sure you are headed in the right direction.

This is the app that lets you play in the same arena as the big boys.

Our company is not able to link up multiple variants with our Shopify Plus store in order to sell multiple designs and sizes within the same listing. Response from Kickflip customer service has been very slow. Our product launch is on hold costing us potential revenue daily. We have no choice but to search for another solution to better fit our customization needs.

I’m genuinely so disappointed, because I really want Kickflip to work for my business—but I’ve run into constant issues that haven’t been resolved. I’ve spent months trying to build out custom product options for bulk custom magnets and stickers, and I continue to receive blank orders through the app—almost daily. These orders come through with no selections made and no charge to the customer.

Building the logic for my use case was extremely time-consuming, and there wasn’t a perfect solution for what I needed—but I still managed to work around the limitations and get it functioning. From the customer-facing side, everything looks and works beautifully. But despite all the effort I’ve put in, I’m now at the point where I feel like I have no choice but to remove the app from my shop, which makes me really sad.

I’ve gone through every possible configuration with a fine-tooth comb. All options have pricing, all logic is correctly set up, and everything appears to function as expected from the customer’s perspective. Still, the issue persists.

Initially, support told me it might be related to Google Ads configurations. I removed the listings from Google Ads entirely, but the problem continues. I’ve been told multiple times that the issue was resolved—but unfortunately, it hasn’t been.

At one point, all of my logic was correct, but pricing wasn’t displaying for certain options. Support was able to fix that—but even after, I’ve only been able to capture one legitimate sale with actual data attached.

The most concerning part is that customers seem to be able to place blank, $0 orders repeatedly, with no selections—and somehow, it still collects full customer information. I’ve tried reaching out to these customers, but I never get a response. I don’t know if these are accidental, the result of a glitch, or something else entirely—but it feels like a serious flaw in the system.

I want to keep using Kickflip because it has real potential, especially for products with lots of customization. But given the amount of time I’ve sunk into building everything, it’s heartbreaking to have to walk away from it due to persistent, unresolved issues.

I joined kickflip at the right time. I was told I would need an engineer to connect my domain to the plugin. They came back a few days later and manged to seamlessly integrate the customizer to my shopify theme. No other app allows the level of customization with such simplicity. The ability to layer pieces and attach colors makes the options endless as long as you get creative with the logistics of your designs. The only thing better than the product itself is the support. They always go out of their way to help me and work endlessly to improve the app. I look forward to what is to come in the future. If you get stuck while using this app dont hesitate to reach out. They will help you. Now that Shopify Dawn 2.0 links directly to the customizer from the description, all the way to checkout, there is no reason why anybody shouldnt be able to use this app. Dawn 2.0 is the deafult on shopify so its nearly impossible to mess this up. I come from the field of construction and was morbidly afraid of computers grwoing up and I can do this. Anyone else brave enough to step into entrepeneuership can handle using this app. Great job guys!!!

Kickflip has really impressed me with how they handled an issue I recently experienced. I faced a major problem with my Shopify integration where variants weren’t generating correctly, which caused disruptions in my business operations. Initially, I was very frustrated, but I have to give credit where it’s due—their team stepped up and resolved the issue effectively.

Once I reported the problem, they communicated clearly and worked diligently to find a solution. What I appreciated most was their follow-through and commitment to getting things back on track quickly. Thanks to their efforts, my operations are now running smoothly, and I’m relieved to have everything back to normal.

While the experience started off stressful, I’m glad I can now rely on Kickflip to deliver and support my business needs. Overall, their tools are working great, and I’m happy to continue using their services. Thank you to the team for making things right!